Ellucian vs PayServ

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Our analysts compared Ellucian vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Ellucian Software Tool
PayServ Software Tool

Product Basics

Ellucian Talent Management Suite is a SaaS product designed to facilitate recruiting and hiring processes for organizations in the higher education field. It is especially adept at combining both the hiring and development processes to find and retain highly qualified staff and faculty members, ensuring they become top performers and that the business operates at its highest level. Because it is easy to access, users can benefit by completing various tasks without added stress.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Windows
Mac
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Android
Chromebook
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Linux
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Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Attract Top Talent: Post open positions to various channels; source candidates from multiple job boards and social media. Ensure those job postings reach a wider audience, helping to find the most qualified candidates for open positions within your organization. 
  • Develop Employee Skills: Help managers identify skills gaps to discern the training employees need. Identify and reward top performers. Empower workers to pick up the skills they need to advance in the workplace. 
  • Retain Top Employees: Monitor the employee lifecycle and identify specific tracks for employee growth; it helps retain top employees by providing them with clear career paths — ensuring that they see the potential for personal and professional development within the organization. 
  • Better Collaboration: Connects students, instructors, trainers and trainees alike. Allow for a more intense discussion about skill-building and other issues. Share data from department to department to ensure the best possible business and education practices. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Higher Education: Oversee and manage essential parts of college life such as advancement, alumni relations, campus life, enrollment and financial aid. Recruit students for the college and keep track of multiple campaigns to find which work well and which need tweaking. 
  • Recruiting: 
    • Job Posts: Create career site listings and automate job postings that streamline the hiring process. Post jobs to social media, expanding the reach of postings to find the most qualified candidates. 
    • Resume Management: Pre-screen candidates with built-in assessment tools that help prioritize candidates with the specific skills needed for the position. 
  • Compensation Management: Set budget rules based on organizational processes and guidelines. Let managers gain insight into corporate spending to ensure it’s never over what the budget allows. 
  • Core HR: Manage everything from budgeting to time tracking with core HR tools. Motivate current workers and make them feel heard to increase productivity. Track everything from one convenient location. 
  • Learning Management: Access more than 30,000 learning resources, including pre-built templates, assessments and legislative compliance programs. Leverage training modules to help develop employees and meet specific needs of the business. 
  • Performance Management: Review performance appraisals to identify employee goals and determine what development track specific employees should pursue. Track and identify individual skills that employees possess to help recognize when an organization must fill skill gaps. 
  • Fundraising: Push a culture of philanthropy and drive successful charitable giving campaigns through donor activities, personalized engagement plans and searching, reporting and sharing data. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#62

among all
HR Management Software

#41

among all
HR Management Software

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User Sentiment Summary

Good User Sentiment 393 reviews
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74%
of users recommend this product

Ellucian has a 'good' User Satisfaction Rating of 74% when considering 393 user reviews from 5 recognized software review sites.

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3.8 (158)
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3.8 (25)
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3.0 (92)
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4.3 (73)
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3.9 (45)
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Synopsis of User Ratings and Reviews

Functioning Integrations: Over 70% of users who discussed integrations were pleased with the results.
Easy Implementation: Reviewers thought the setup process went reasonably smoothly in over 70% of online talks that mentioned implementation.
Proper Functionality: More than 70% of commenters that discussed the tool’s features felt they worked well.
Excellent Customer Service: Users were pleased with customer service in over 60% of reviews mentioning it.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Outdated Code: Just under 90% of reviewers who discussed the code said it was obsolete and clunky.
Too Expensive: Commenters who talked about price felt too costly in over 80% of reviews.
Clunky, Ugly UI: Over 70% of users who discussed its navigation and UI said it felt dated, ugly, hard to use and hard to learn.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Ellucian is an elearning tool that specializes in higher education. Reviewers were pleased with the range of features, simple setup and functioning integrations. They especially like the customer service, which many described as helpful and timely. One of the most significant issues found across negative reviews was with the outdated code and the user interface. Users reported that the interface was hard to learn, challenging to navigate, ugly, obsolete and frustrating. Last, users weren’t pleased with the price, feeling that it cost too much given the scope of the system. Ellucian looks like a good choice for medium-sized high education institutions. Be sure to demo extensively and establish requirements before purchasing.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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