Ellucian vs Workterra

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Our analysts compared Ellucian vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Ellucian Software Tool
Workterra Software Tool

Product Basics

Ellucian Talent Management Suite is a SaaS product designed to facilitate recruiting and hiring processes for organizations in the higher education field. It is especially adept at combining both the hiring and development processes to find and retain highly qualified staff and faculty members, ensuring they become top performers and that the business operates at its highest level. Because it is easy to access, users can benefit by completing various tasks without added stress.
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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$2.75/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Attract Top Talent: Post open positions to various channels; source candidates from multiple job boards and social media. Ensure those job postings reach a wider audience, helping to find the most qualified candidates for open positions within your organization. 
  • Develop Employee Skills: Help managers identify skills gaps to discern the training employees need. Identify and reward top performers. Empower workers to pick up the skills they need to advance in the workplace. 
  • Retain Top Employees: Monitor the employee lifecycle and identify specific tracks for employee growth; it helps retain top employees by providing them with clear career paths — ensuring that they see the potential for personal and professional development within the organization. 
  • Better Collaboration: Connects students, instructors, trainers and trainees alike. Allow for a more intense discussion about skill-building and other issues. Share data from department to department to ensure the best possible business and education practices. 
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Higher Education: Oversee and manage essential parts of college life such as advancement, alumni relations, campus life, enrollment and financial aid. Recruit students for the college and keep track of multiple campaigns to find which work well and which need tweaking. 
  • Recruiting: 
    • Job Posts: Create career site listings and automate job postings that streamline the hiring process. Post jobs to social media, expanding the reach of postings to find the most qualified candidates. 
    • Resume Management: Pre-screen candidates with built-in assessment tools that help prioritize candidates with the specific skills needed for the position. 
  • Compensation Management: Set budget rules based on organizational processes and guidelines. Let managers gain insight into corporate spending to ensure it’s never over what the budget allows. 
  • Core HR: Manage everything from budgeting to time tracking with core HR tools. Motivate current workers and make them feel heard to increase productivity. Track everything from one convenient location. 
  • Learning Management: Access more than 30,000 learning resources, including pre-built templates, assessments and legislative compliance programs. Leverage training modules to help develop employees and meet specific needs of the business. 
  • Performance Management: Review performance appraisals to identify employee goals and determine what development track specific employees should pursue. Track and identify individual skills that employees possess to help recognize when an organization must fill skill gaps. 
  • Fundraising: Push a culture of philanthropy and drive successful charitable giving campaigns through donor activities, personalized engagement plans and searching, reporting and sharing data. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#62

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HR Management Software

#211

among all
HR Management Software

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User Sentiment Summary

Good User Sentiment 393 reviews
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74%
of users recommend this product

Ellucian has a 'good' User Satisfaction Rating of 74% when considering 393 user reviews from 5 recognized software review sites.

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3.8 (158)
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3.8 (25)
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3.0 (92)
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4.3 (73)
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3.9 (45)
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Synopsis of User Ratings and Reviews

Functioning Integrations: Over 70% of users who discussed integrations were pleased with the results.
Easy Implementation: Reviewers thought the setup process went reasonably smoothly in over 70% of online talks that mentioned implementation.
Proper Functionality: More than 70% of commenters that discussed the tool’s features felt they worked well.
Excellent Customer Service: Users were pleased with customer service in over 60% of reviews mentioning it.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Outdated Code: Just under 90% of reviewers who discussed the code said it was obsolete and clunky.
Too Expensive: Commenters who talked about price felt too costly in over 80% of reviews.
Clunky, Ugly UI: Over 70% of users who discussed its navigation and UI said it felt dated, ugly, hard to use and hard to learn.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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Ellucian is an elearning tool that specializes in higher education. Reviewers were pleased with the range of features, simple setup and functioning integrations. They especially like the customer service, which many described as helpful and timely. One of the most significant issues found across negative reviews was with the outdated code and the user interface. Users reported that the interface was hard to learn, challenging to navigate, ugly, obsolete and frustrating. Last, users weren’t pleased with the price, feeling that it cost too much given the scope of the system. Ellucian looks like a good choice for medium-sized high education institutions. Be sure to demo extensively and establish requirements before purchasing.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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