EPAY HCM vs Ascentis

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Our analysts compared EPAY HCM vs Ascentis based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Ascentis Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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Ascentis offers HCM services to companies of all industries via its cloud-based suite. Its five modules include time and attendance, payroll, HR and benefits, talent, and recruiting. Users can choose to pick individual functionalities or the entire package of services, depending upon their needs.

It facilitates process automation for several complex business processes and transactions, reduces the probability of errors, offers real-time analytics, eliminates manual work, and helps talent managers and organizations cater to their human resources and talent management requirements. It also provides ease-of-use through an interface that can be accessed anytime, anywhere on a desktop, tablet or smartphone.
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$99 Monthly
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$16/Employee, Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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Live Online
Videos
Webinars
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Optimized Team Performance: Gather information and feedback for each employee, from all sources. Uncover talent and top-performing employees as well as facilitate planning that results in optimized team performance. 
  • Quality Applicants:  Showcase an employer brand when seeking new employees to encourage the maximum number of quality applicants. 
  • Efficient Employee Onboarding: Eliminate duplicate data entry and leverage the cost saving benefits of switching to an online application process instead of an offline process. Cut costs, make onboarding more efficient and reliable, and gain complete access to data 24/7. 
  • Regulatory Compliance: Stay compliant with all essential employment regulations such as FMLA, FLSA, and other local and state laws that require consistency and vigilance. 
  • Real-Time Payroll Processing: Ensure accurate, efficient payroll processing and audits. Run payroll processing anytime, from any place, as many times as required. 
  • No Tax-Related Penalties: Remove the stress of incurring accidental late filing penalties by ensuring timely payroll deposits and filing. 
  • Complete Customization: Tailor the system in ways that best suit company needs, enabling maximum usage and functionality. 
  • Automated Benefits Administration: Save time and reduce manual effort by automating benefits management, administration and employee enrollment processes. 
  • Data-Driven Decisions: Compare metric goals with data insights to make data-driven decisions that lead to improved overall performance. Leverage more than 300 templates for standard reports or customize reports to suit organizational requirements. 
  • Real-Time Self Learning: Cultivate and encourage self-learning and employee development through training resources that are available in real time. 
  • Enhanced Employee Experience: Users can access upcoming schedules, select open shifts, view and request leaves, check paycheck history and statements, punch in and punch out, find co-workers, receive important notifications and alerts, and much more. 
  • On-the-Go Access for Managers: Stay on top of tasks from anywhere. Manage employee schedules, check notifications for employee requests, and approve or reject leaves and expense reports from the user-friendly mobile app. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Time and Attendance: Offers several functions such as leave management, time tracking, employee scheduling, advanced scheduling, a mobile app and compliance. 
  • Employee Scheduling: Provides management automation for several key aspects like split shift intervals, leave balances, overtime, expenses and total work hours. 
  • Advanced Scheduling: Helps schedule workflows and optimize all scheduling processes end to end. Evaluates unique rules and requirements within an organization and then auto-generates schedule recommendations based on that information. 
  • Payroll: Payroll processing occurs in real time, offering maximized accuracy, compliance, control and flexibility. 
  • HR and Benefits: Provides functionalities such as benefits management, HR compliance, HR solution customization, employee self-service, reporting and more. 
  • Talent Management: Customizable and user-friendly module. Capabilities include succession planning, compensation planning, performance management, learning management, check-ins, 360-degree assessments and real-time feedback. 
  • Recruiting: Acts as a dynamic career portal, helps with social media outreach, enables efficient onboarding and improves workflow management for HR-related functions. 
  • Ascentis Mobile Application: Two types of access are available — one for employees and another for managers and supervisors. Based on their role, users can share messages, update and access information, and perform other activities, all through a smartphone or a tablet. 
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Product Ranking

#100

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HR Management Software

#13

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Good User Sentiment 626 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

77%
of users recommend this product

Ascentis has a 'good' User Satisfaction Rating of 77% when considering 626 user reviews from 4 recognized software review sites.

4.7 (130)
4.0 (251)
n/a
4.2 (51)
4.8 (9)
n/a
n/a
2.0 (1)
4.5 (8)
3.7 (323)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Customer Service: All reviews mentioning this aspect indicated that the customer support services quickly resolve all user issues.
Ease of Use: An easy-to-use interface helps new users to quickly learn and understand its versatile features, according to 85% of reviews on this element.
PTO Calculation: 90% of reviews that mention PTO noted that all employees can send PTO requests via self-service and easily calculate their PTO earned by the end of the fiscal year.
Less Data Input: 100% of reviews on integration noted that the smooth integration between payroll and HR modules allows information to flow easily between systems, without feeding data in multiple times.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Inaccurate Reporting: 100% of reviews on reporting indicated that the software sometimes creates random reports or files that are outside the set criteria, and that it’s time-consuming and confusing to create new reports or look through report history.
Password Reset: Employees are unable to reset their own passwords for the employee self-service functionality, according to 60% of reviews on the element.
Implementation Process: 85% of reviewers who mention this feature indicated that Ascentis has a time-consuming implementation process, due to the numerous features it provides.
Data Entry: All reviews on data entry observed that the ATS feature sometimes has multiple data entries of the same information.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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Ascentis provides à la carte solutions for human capital and workforce management. It can be a good pick for companies that are looking for software that has an intuitive interface, seamless integration between payroll and HR, PTO, benefits calculation and responsive customer service. However, several reviews mentioned reporting is inaccurate, challenging and cumbersome. There are also issues with duplicate data, and implementation is time-consuming. It can be a good choice depending on company needs and priorities.

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