EPAY HCM vs Ellucian

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Our analysts compared EPAY HCM vs Ellucian based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Ellucian Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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Ellucian Talent Management Suite is a SaaS product designed to facilitate recruiting and hiring processes for organizations in the higher education field. It is especially adept at combining both the hiring and development processes to find and retain highly qualified staff and faculty members, ensuring they become top performers and that the business operates at its highest level. Because it is easy to access, users can benefit by completing various tasks without added stress.
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Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Attract Top Talent: Post open positions to various channels; source candidates from multiple job boards and social media. Ensure those job postings reach a wider audience, helping to find the most qualified candidates for open positions within your organization. 
  • Develop Employee Skills: Help managers identify skills gaps to discern the training employees need. Identify and reward top performers. Empower workers to pick up the skills they need to advance in the workplace. 
  • Retain Top Employees: Monitor the employee lifecycle and identify specific tracks for employee growth; it helps retain top employees by providing them with clear career paths — ensuring that they see the potential for personal and professional development within the organization. 
  • Better Collaboration: Connects students, instructors, trainers and trainees alike. Allow for a more intense discussion about skill-building and other issues. Share data from department to department to ensure the best possible business and education practices. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Higher Education: Oversee and manage essential parts of college life such as advancement, alumni relations, campus life, enrollment and financial aid. Recruit students for the college and keep track of multiple campaigns to find which work well and which need tweaking. 
  • Recruiting: 
    • Job Posts: Create career site listings and automate job postings that streamline the hiring process. Post jobs to social media, expanding the reach of postings to find the most qualified candidates. 
    • Resume Management: Pre-screen candidates with built-in assessment tools that help prioritize candidates with the specific skills needed for the position. 
  • Compensation Management: Set budget rules based on organizational processes and guidelines. Let managers gain insight into corporate spending to ensure it’s never over what the budget allows. 
  • Core HR: Manage everything from budgeting to time tracking with core HR tools. Motivate current workers and make them feel heard to increase productivity. Track everything from one convenient location. 
  • Learning Management: Access more than 30,000 learning resources, including pre-built templates, assessments and legislative compliance programs. Leverage training modules to help develop employees and meet specific needs of the business. 
  • Performance Management: Review performance appraisals to identify employee goals and determine what development track specific employees should pursue. Track and identify individual skills that employees possess to help recognize when an organization must fill skill gaps. 
  • Fundraising: Push a culture of philanthropy and drive successful charitable giving campaigns through donor activities, personalized engagement plans and searching, reporting and sharing data. 
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Product Ranking

#100

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HR Management Software

#62

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Good User Sentiment 393 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

74%
of users recommend this product

Ellucian has a 'good' User Satisfaction Rating of 74% when considering 393 user reviews from 5 recognized software review sites.

4.7 (130)
3.8 (158)
n/a
3.8 (25)
4.8 (9)
3.0 (92)
n/a
4.3 (73)
4.5 (8)
3.9 (45)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Functioning Integrations: Over 70% of users who discussed integrations were pleased with the results.
Easy Implementation: Reviewers thought the setup process went reasonably smoothly in over 70% of online talks that mentioned implementation.
Proper Functionality: More than 70% of commenters that discussed the tool’s features felt they worked well.
Excellent Customer Service: Users were pleased with customer service in over 60% of reviews mentioning it.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Outdated Code: Just under 90% of reviewers who discussed the code said it was obsolete and clunky.
Too Expensive: Commenters who talked about price felt too costly in over 80% of reviews.
Clunky, Ugly UI: Over 70% of users who discussed its navigation and UI said it felt dated, ugly, hard to use and hard to learn.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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Ellucian is an elearning tool that specializes in higher education. Reviewers were pleased with the range of features, simple setup and functioning integrations. They especially like the customer service, which many described as helpful and timely. One of the most significant issues found across negative reviews was with the outdated code and the user interface. Users reported that the interface was hard to learn, challenging to navigate, ugly, obsolete and frustrating. Last, users weren’t pleased with the price, feeling that it cost too much given the scope of the system. Ellucian looks like a good choice for medium-sized high education institutions. Be sure to demo extensively and establish requirements before purchasing.

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