EPAY HCM vs JazzHR

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Our analysts compared EPAY HCM vs JazzHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

JazzHR Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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JazzHR is a SaaS service provider that helps companies find and recruit great employees. Recruitment managers can replace spreadsheets and emails with an ATS that automates, centralizes and streamlines the recruitment process. Companies can leverage it to handle any internal approval processes, post and syndicate jobs to paid and unpaid job boards, add job listings to a hosted company career page, create and share employment offers, request referrals, complete onboarding paperwork, customize reporting and track applicant sources.

Features include candidate sourcing and experience, interviews and assessments, applicant tracking, employer branding, collaborative hiring, offers and e-signatures, compliance, and more.
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$99 Monthly
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Tailored to your specific needs
$75 Monthly
Get a free price quote
Tailored to your specific needs
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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24/7 Live Support

Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Attract Quality Applicants: Attract the maximum number of quality applicants by showcasing brand image in an improved way. 
  • Quickly Screen Resumes: Talent managers to screen resumes even while on the go, making the task of going through several applications quick and convenient. 
  • Eliminate Paperwork: Remove loads of paperwork using digital offer acceptance, onboarding and other recruitment-related formalities. 
  • Manage Referrals: Create and manage available, quick and efficient referrals programs throughout the company to help generate and recruit the best talent. 
  • Better Hiring Decisions: Make fast and informed hiring decisions by letting recruiters gather input and feedback from the entire hiring team in real time. 
  • Quick and Easy Setup: Job posting doesn’t require coding skills — simply paste a single code line on a page that gives access to view all open jobs listed on the company's website. Add, edit and remove job postings from the platform, with changes automatically updated in real time. 
  • Save Time Through Automation: Schedule emails to be sent right away or at a later stage to update candidates about rejections, approvals and more. 
  • Improve Preparedness: Numerous customizable guides keep hiring teams updated with crucial information so they can be better prepared to conduct interviews. 
  • Organize the Interview Process: Stay organized with the ability to manage and maintain multiple calendars and schedules. 
  • Simplify Candidate Comparison: Talent managers can compare and perform a thorough assessment of applicants using score-based evaluations. Easier candidate comparisons make hiring the right talent more convenient. 
  • Personalize Process: Create a consistent and personalized candidate experience by sharing brand value in emails, career pages, website and much more. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Post Syndication: Enables posting to paid as well as free job boards and publishing on various social media platforms to reach the maximum number of job searchers. 
  • Job Posting: Recruiters can post job openings on several paid and free job boards in one click. Use pay-per-post and pay-per-click features to purchase job traffic online and attract more candidates. 
  • Mobile App: Lets job seekers browse and apply for open positions through their mobile phones, which enhances their experience and creates a better impression of the brand. 
  • Fully Customizable Templates: Create custom templates and designs at every level within the application process with an intuitive and integrated platform. 
  • Collaborative Candidate Selection: Team members can cast their votes in favor or against an applicant’s selection, enabling them to decide the best fit together as a team. 
  • Customizable Workflows: Provide consistent messages to candidates to keep them in the loop throughout the whole hiring process. 
  • Customized Career Page: Build from scratch or integrate an existing one with JazzHR’s page to present a personalized look and feel. 
  • Candidate Categories: Talent managers can organize applicants into several groups, categorizing them based on their personalized requirements. 
  • Candidate Ranking: Offers a centralized location for ranking applicants based on several criteria to better organize a talent pool. 
  • Calendar Sync: Integrates with most of the prominent scheduling tools and enables hiring teams to schedule synchronized invites through their calendar, all with a single click. 
  • On-Time Alerts: Send alerts about potential hires to team members’ inboxes, ensuring that everyone is on the same page. 
  • Offer Letter Templates: Provides token embed form fields in Word docs, which recruiters can later use as offer letter templates. 
  • Version Controlled Drafts: Retrieve drafts of declined offers or previous versions of a document at any point in time. 
  • Electronic Signatures: Expedites onboarding stages and pre-employment procedures. 
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Product Ranking

#100

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HR Management Software

#14

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Great User Sentiment 1316 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

87%
of users recommend this product

JazzHR has a 'great' User Satisfaction Rating of 87% when considering 1316 user reviews from 5 recognized software review sites.

n/a
4.5 (14)
4.7 (130)
4.3 (348)
n/a
4.35 (434)
4.8 (9)
4.4 (426)
4.5 (8)
4.2 (94)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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User-Friendly Interface: All reviews on this aspect reveal that it has an intuitive interface that makes it easy to learn the software and use its functions.
Syndicated Job Postings: According to all reviews on this topic, the ability to have postings be visible on several job boards and platforms at once is a benefit.
Customer Support: User support is resourceful, quick and helpful, as 100% of reviews on this feature indicate.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Mobile App: According to 100% of reviews on this feature, the lack of a mobile app makes using the system challenging and less effective, as the browser site isn’t optimized for mobile devices.
Lack of Features: The software comes up short on the variety of features offered in comparison to other HR solutions, as per all reviews mentioning this element.
Report Templates: The report templates and capabilities are limited and complicated, especially in the basic package, as all reviews on the topic suggest.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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JazzHR is a solution for companies looking for help with recruitment and other related HR tasks. It offers a simple, intuitive interface, which is good for new users as they can easily learn and start using it. Syndicated job postings is another pro that many users highlight. Customer support is quick and effective as well. However, lack of a mobile app and inadequate templates for reports are two considerable drawbacks. Lastly, it lacks several important features offered by competing platforms. Small and medium businesses that can do without a mobile app and are strictly looking for recruiting capabilities may find it a good option.

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