EPAY HCM vs Maxwell Health

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Our analysts compared EPAY HCM vs Maxwell Health based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Maxwell Health Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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Maxwell Health provides cloud-based tools for HR management, COBRA, payroll, benefits, administration, reporting and compliance management. With a focus on benefits admin for small businesses, it helps employers provide generous plans to employees at low expenses.

Along with benefits, it provides access to information, digital onboarding and forms to improve employee engagement, satisfaction and organizational productivity. It’s fully functional on mobile devices.
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Small
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Large
Windows
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Android
Chromebook
Windows
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

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In Person
Live Online
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Documentation
In Person
Live Online
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Email
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Remote Connectivity: Employees can access, manage and shop for benefits, as well as engage in employee wellbeing using their mobile app. 
  • Save Time: Automate employee enrollment for benefits and HR-related tasks, helping managers and admins save time and focus on other crucial activities. 
  • Cut Paperwork: Decrease paperwork by replacing employment and onboarding documents and forms with electronic form signing. 
  • Manage Compliance: Receive better business strategy alignment and reduce expenses through overviews of PHI data, insurance carriers and ACA regulatory compliance. 
  • Improve Employee Experience: Employees can understand and compare benefits and mid-year changes, as well as access benefits information in an optimized way. 
  • Streamline Operations: Improve access to information with centralized benefits and employee information that’s managed, stored and accessible anytime via the online portal or mobile app. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Payroll: Provides a built-in payroll schedule calendar, as well as deduction and demographic insights via the payroll interface. API integration syncs benefits information in real time. 
  • Mobile App: Helps users view, access, edit and manage benefits and health solutions from anywhere. 
  • COBRA: Manages COBRA administration and facilitates compliance for seamless operations. Prepopulates COBRA event information and runs eligibility reports, which can be viewed, downloaded and shared. 
  • HR Management: Optimizes and streamlines HR functions through employee data management. Includes onboarding that has automated signing and reviews on e-documents to improve employee engagement. 
  • Benefits Administration and Enrollment: Supports employee online enrollment with dashboards that simplify the process, making enrollment quick for employees and administrators. 
  • Synchronized Integrations: Provides data synchronization via partnership with major insurance carriers, third-party administrators, HR information systems and payroll vendors. 
  • Marketplace: Pick and curate customized benefits packages including nontraditional and ancillary offerings. 
  • Reporting: Supports customized reporting for employee census, benefits, payroll and more with the help of real-time insights. 
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Product Ranking

#100

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HR Management Software

#172

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Great User Sentiment 64 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Maxwell Health has a 'great' User Satisfaction Rating of 87% when considering 64 user reviews from 3 recognized software review sites.

4.7 (130)
4.3 (48)
n/a
4.5 (12)
4.8 (9)
n/a
4.5 (8)
4.3 (4)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Streamlined Onboarding: New hires can easily complete required paperwork, select benefits, and learn about company policies, all within a single platform. This reduces administrative burden and ensures a smooth transition for new employees.
Simplified Benefits Administration: Maxwell Health offers a user-friendly interface for managing employee benefits, including enrollment, changes, and terminations. The platform also provides tools for communicating benefits information to employees and tracking enrollment data.
Employee Self-Service: Employees can access their benefits information, make changes to their coverage, and get answers to their questions through a convenient online portal. This empowers employees to take control of their benefits and reduces the workload for HR staff.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Limited Customization: The platform's rigidity can be frustrating for HR teams with unique or complex needs, especially when it comes to benefits administration and open enrollment processes.
Mobile App Shortcomings: The mobile app's functionality falls short of the desktop version, leading to a disjointed user experience for employees who prefer mobile access.
Customer Support Challenges: Getting timely and effective assistance from Maxwell Health's customer support can be difficult, leaving HR professionals feeling stranded when issues arise.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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Maxwell Health has been making waves in the HR tech world, but is it all hype or the real deal? Let's dive into what users have been saying over the past year. Maxwell Health shines when it comes to streamlining benefits administration. Users rave about the platform's intuitive interface and automation features, which save HR teams tons of time and effort. The ability to easily manage employee onboarding, open enrollment, and benefits communication is a major plus. Maxwell Health also stands out for its focus on employee engagement. The platform offers a personalized experience for employees, with easy access to benefits information, wellness programs, and decision support tools. This focus on employee well-being is a key differentiator for Maxwell Health, as it helps companies foster a more positive and productive work environment. However, no software is perfect. Some users have noted that Maxwell Health's reporting capabilities could be more robust, and that the platform can be a bit pricey for smaller businesses. Additionally, while the software integrates with many popular payroll and HRIS systems, there may be limitations depending on your specific tech stack. So, who is Maxwell Health best suited for? Mid-sized to large companies looking to level up their benefits administration and employee engagement will find Maxwell Health to be a valuable asset. The platform's comprehensive features and user-friendly design make it a great choice for organizations that want to streamline HR processes and create a more positive employee experience. However, smaller businesses or those with limited budgets may want to explore more cost-effective options. Ultimately, the best way to determine if Maxwell Health is the right fit for your company is to take advantage of their free trial and see for yourself.

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