JazzHR vs Infor HCM

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Our analysts compared JazzHR vs Infor HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

JazzHR Software Tool

Product Basics

JazzHR is a SaaS service provider that helps companies find and recruit great employees. Recruitment managers can replace spreadsheets and emails with an ATS that automates, centralizes and streamlines the recruitment process. Companies can leverage it to handle any internal approval processes, post and syndicate jobs to paid and unpaid job boards, add job listings to a hosted company career page, create and share employment offers, request referrals, complete onboarding paperwork, customize reporting and track applicant sources.

Features include candidate sourcing and experience, interviews and assessments, applicant tracking, employer branding, collaborative hiring, offers and e-signatures, compliance, and more.
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Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.
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Product Assistance

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24/7 Live Support
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Product Insights

  • Attract Quality Applicants: Attract the maximum number of quality applicants by showcasing brand image in an improved way. 
  • Quickly Screen Resumes: Talent managers to screen resumes even while on the go, making the task of going through several applications quick and convenient. 
  • Eliminate Paperwork: Remove loads of paperwork using digital offer acceptance, onboarding and other recruitment-related formalities. 
  • Manage Referrals: Create and manage available, quick and efficient referrals programs throughout the company to help generate and recruit the best talent. 
  • Better Hiring Decisions: Make fast and informed hiring decisions by letting recruiters gather input and feedback from the entire hiring team in real time. 
  • Quick and Easy Setup: Job posting doesn’t require coding skills — simply paste a single code line on a page that gives access to view all open jobs listed on the company's website. Add, edit and remove job postings from the platform, with changes automatically updated in real time. 
  • Save Time Through Automation: Schedule emails to be sent right away or at a later stage to update candidates about rejections, approvals and more. 
  • Improve Preparedness: Numerous customizable guides keep hiring teams updated with crucial information so they can be better prepared to conduct interviews. 
  • Organize the Interview Process: Stay organized with the ability to manage and maintain multiple calendars and schedules. 
  • Simplify Candidate Comparison: Talent managers can compare and perform a thorough assessment of applicants using score-based evaluations. Easier candidate comparisons make hiring the right talent more convenient. 
  • Personalize Process: Create a consistent and personalized candidate experience by sharing brand value in emails, career pages, website and much more. 
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  • Make Decisions Rooted in Scientific Data: With Infor HCM Talent Science capabilities, HR executives can make smarter hiring decisions. The solution relies on objective data so users can identify top talent that’s best suited for the organization. This leads to higher retention, improved performance and more accurate development. 
  • View Real-Time Data: The software provides real-time data that is accessible from any location via mobile, tablet and desktop devices. This gives you up-to-date information and more accurate visibility into key metrics. You can control how you share that data with partners, suppliers and other parties as well. 
  • Save Time on Recruiting Tasks: The solution incorporates automation that handles the resume screening and application review process. The AI tool can scan documents and make preliminary candidate assessments based on a candidate’s past experiences, skill sets and more, removing the burden of manually completing these repetitive tasks. 
  • Simplify Time Tracking: The Workforce Management module allows you to automate the process of tracking contractor hours compared to labor allocations. You can also manage time-off accruals for specific countries. You have the flexibility to configure the settings for each geographic location where your company operates. 
  • Ensure Proper Training: Infor HCM provides tools to deliver learning materials across the organization. It also enables business leaders to identify employees who are good candidates for leadership development and succession planning. Self-directed learning is accessible through employees’ personal learning space in the cloud. They can collaborate with instructors and other learners as well as engage in exercises in a simulated on-the-job environment. 
  • Seamlessly Execute Global Payroll: Infor ION integration technology provides bi-directional, real-time data integration between Infor HCM and payroll partners. Elements like data mappings that are specific to each country help streamline the integration process. A point-and-click interface makes it easy to manage your integrations. The system also supports modifications or additional integrations that don’t require IT expertise or third-party consultants so that you can drive down TCO. 
  • Personalize the Platform: You can control various elements of the system to give employees relevant information across different activities and to meet their unique needs. 
  • Use Adaptive Notifications and Workflows: Infor Process Automation (IPA) adds business process management (BPM) capabilities to the solution. With it, your company can control, measure and automate business processes from people to systems, systems to systems, and people to people. IPA enables you to put a review and approval workflow into place that spans multiple steps and levels. A drag-and-drop interface allows you to build notifications and workflows with ease. 
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  • Post Syndication: Enables posting to paid as well as free job boards and publishing on various social media platforms to reach the maximum number of job searchers. 
  • Job Posting: Recruiters can post job openings on several paid and free job boards in one click. Use pay-per-post and pay-per-click features to purchase job traffic online and attract more candidates. 
  • Mobile App: Lets job seekers browse and apply for open positions through their mobile phones, which enhances their experience and creates a better impression of the brand. 
  • Fully Customizable Templates: Create custom templates and designs at every level within the application process with an intuitive and integrated platform. 
  • Collaborative Candidate Selection: Team members can cast their votes in favor or against an applicant’s selection, enabling them to decide the best fit together as a team. 
  • Customizable Workflows: Provide consistent messages to candidates to keep them in the loop throughout the whole hiring process. 
  • Customized Career Page: Build from scratch or integrate an existing one with JazzHR’s page to present a personalized look and feel. 
  • Candidate Categories: Talent managers can organize applicants into several groups, categorizing them based on their personalized requirements. 
  • Candidate Ranking: Offers a centralized location for ranking applicants based on several criteria to better organize a talent pool. 
  • Calendar Sync: Integrates with most of the prominent scheduling tools and enables hiring teams to schedule synchronized invites through their calendar, all with a single click. 
  • On-Time Alerts: Send alerts about potential hires to team members’ inboxes, ensuring that everyone is on the same page. 
  • Offer Letter Templates: Provides token embed form fields in Word docs, which recruiters can later use as offer letter templates. 
  • Version Controlled Drafts: Retrieve drafts of declined offers or previous versions of a document at any point in time. 
  • Electronic Signatures: Expedites onboarding stages and pre-employment procedures. 
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  • Talent Management: Infor HCM has a range of features that help support your organization’s talent management. It includes talent acquisition, onboarding, goal development, succession management, performance tracking, compensation and learning management. You can also integrate the Talent Science solution for greater insight. 
  • Global HR: Your organization can use features in this module to manage HR functions such as benefits management, budgeting, absence and time entry, organizational structure, employee safety and occupational health. 
  • Payroll: The Payroll add-on module lets you complete payroll processing for the U.S. and Canada. It integrates personnel information with benefits, absence, compensation, employee self-service and time-entry management. Additional capabilities include ACH, W-2s and a tax engine that takes laws, rates and limits into account. 
  • Workforce Management: With this add-on, you can manage scheduling, record time and attendance, monitor the performance of your workforce and optimize employee workloads. It also helps your scheduling remain compliant with government, union and corporate standards. 
  • Reporting: The system’s analytics capabilities are powered by the Birst Analytics BI platform. This provides reports and insight into people analytics and operational metrics so you can analyze important KPIs and make informed decisions. 
  • HCM Analytics: This set of tools assists in acquiring talent, measuring labor productivity, ensuring effective staffing and making data-based decisions. 
  • HR Service Delivery: This module consists of a case management system and personalized knowledgebase. Together, they allow your organization to provide service internally. 
  • Security: Infor HCM relies on the security provided by Amazon Web Services (AWS) and adheres to strict industry guidelines such as ISO/IEC 27001, HIPAA, GLBA, PCI, SOX, regional privacy laws, etc. Additionally, it provides restricted access and encryption via secure FTP, PGP and TLS/SSL. 
  • Self-Service: The solution offers self-service tools for employees and managers, which includes 24/7 access to personalized information based on each user’s role. For example, employees can view their calendar and pay stubs while managers can approve requests, access an org chart and manage performance reviews. 
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Product Ranking

#14

among all
HR Management Software

#12

among all
HR Management Software

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Analyst Rating Summary

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74
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97
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

JazzHR
Infor HCM
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 85 77 97 100 58 88 91 91 55 94 98 92 100 63 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Infor HCM
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 33 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1316 reviews
Great User Sentiment 75 reviews
87%
of users recommend this product

JazzHR has a 'great' User Satisfaction Rating of 87% when considering 1316 user reviews from 5 recognized software review sites.

83%
of users recommend this product

Infor HCM has a 'great' User Satisfaction Rating of 83% when considering 75 user reviews from 4 recognized software review sites.

4.5 (14)
n/a
4.3 (348)
4.1 (23)
4.35 (434)
n/a
4.4 (426)
4.0 (3)
n/a
4.1 (26)
4.2 (94)
4.2 (23)

Awards

we're gathering data

SelectHub research analysts have evaluated Infor HCM and concluded it earns best-in-class honors for Compensation Management, Document Management and Succession Management.

Compensation Management Award
Document Management Award
Succession Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: All reviews on this aspect reveal that it has an intuitive interface that makes it easy to learn the software and use its functions.
Syndicated Job Postings: According to all reviews on this topic, the ability to have postings be visible on several job boards and platforms at once is a benefit.
Customer Support: User support is resourceful, quick and helpful, as 100% of reviews on this feature indicate.
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Unified Dashboard: 57% of users who refer to capabilities found that the platform offers all necessary tools to facilitate essential tasks such as accounting, payroll, database management and statutory compliance, available on a central dashboard.
Document Accessibility: Seamless integration with finance, payroll and supply chain lets users remotely access all their documents in one place, from any location or device, according to 100% of user reviews mentioning accessibility.
Employee Satisfaction: All reviewers who reference this element stated that Infor HCM enables employee concerns to be heard, resulting in higher employee satisfaction.
User-Friendly: The software is easy to use and has an intuitive layout that makes it easy to manage even large teams, according to 60% of users who refer to ease of use.
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Mobile App: According to 100% of reviews on this feature, the lack of a mobile app makes using the system challenging and less effective, as the browser site isn’t optimized for mobile devices.
Lack of Features: The software comes up short on the variety of features offered in comparison to other HR solutions, as per all reviews mentioning this element.
Report Templates: The report templates and capabilities are limited and complicated, especially in the basic package, as all reviews on the topic suggest.
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Lags Frequently: According to 100% of user reviews who mention this feature, the software frequently lags - such as when responding to questions or syncing changes - resulting in less productivity.
Lacks Advanced Functions: All user reviews that mention this aspect indicated that the software lacks several advanced features including time tracking for the sales team, PTO management and employee recruiting.
Limited Customization: All reviewers who mention this feature found the ability to customize the software to their requirements lacking.
Slow Implementation: The initial implementation of the software takes some time, according to all reviews that reference implementation.
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JazzHR is a solution for companies looking for help with recruitment and other related HR tasks. It offers a simple, intuitive interface, which is good for new users as they can easily learn and start using it. Syndicated job postings is another pro that many users highlight. Customer support is quick and effective as well. However, lack of a mobile app and inadequate templates for reports are two considerable drawbacks. Lastly, it lacks several important features offered by competing platforms. Small and medium businesses that can do without a mobile app and are strictly looking for recruiting capabilities may find it a good option.

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Infor HCM provides a comprehensive bundle of capabilities including talent management, HR service delivery and global HR, with the option to add other modules such as workforce management and HCM analytics as needed. Frequent lags do occur, however, leading to downtime and lower productivity. It also presents a steep learning curve and lacks some basic HR features, which is something to consider before making a choice. That said, it promotes employee engagement and offers an intuitive experience, with extensive accessibility and critical HR tools.

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Screenshots

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