Justworks vs Personio

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Our analysts compared Justworks vs Personio based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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Personio is a comprehensive software solution designed to streamline HR management tasks, including recruitment, payroll, and employee data management. It is particularly well-suited for small to medium-sized enterprises seeking to enhance their HR processes with a user-friendly and efficient platform. The software's intuitive interface and robust functionality make it an attractive option for businesses aiming to optimize their human resources operations without the complexity often associated with larger systems.

Key benefits of using Personio include improved organizational efficiency, reduced administrative burden, and enhanced data accuracy. Popular features encompass applicant tracking, performance reviews, and time tracking, all integrated into a cohesive system. Users frequently commend its ease of use and the seamless integration of various HR functions, which contribute to a more streamlined workflow.

In terms of pricing, Personio typically operates on a subscription model, with costs varying based on the number of employees and selected features. This flexible pricing structure allows businesses to scale the service according to their specific needs, ensuring cost-effectiveness. Compared to similar products, Personio is often praised for its balance of functionality and simplicity, making it a preferred choice for many organizations.

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Product Insights

  • Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
  • Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
  • Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
  • Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
  • Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
  • Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
  • Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
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  • Data Security: All personnel data and analytics are secure from theft and tampering, in compliance with EU General Data Protection Regulation. 
  • Accessibility: Employees can apply for absences on the go and have them approved by managers. 
  • Tailor-Made Plan: Access a detailed project plan customized according to business requirements to make the best use of all capabilities quickly. 
  • Automation: Allow automation of various core HR processes and enable the automatic flow of salary, hourly wages and bonuses to payroll. 
  • Time Saving: With efficient HR processes and an overview for all employees’ performance, save time to improve productivity by focusing on more pressing matters. 
  • Deliver on Time: Ensure timely delivery of tasks and minimal missed deadlines with automated reminders to employees and executives for tasks and to-dos. 
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  • Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
  • Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
  • Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
  • Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
  • Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
  • Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
  • Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
  • Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
  • Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
  • International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
  • Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.
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  • Payroll: Access all personal data in a centralized location. Employees can also make changes to their master data to ensure accuracy. 
  • Performance Management: Record performance, define qualitative or quantitative individual goals and document them. Results from linked goals and bonuses can be shared automatically with payroll. 
  • On-boarding: View onboarding tasks centrally and send automatic reminders for tasks. Minimize the effort for coordination with automated onboarding. 
  • Digital Personnel File: Store and access all personnel data in compliance with laws and regulations in a centralized database. Set access rights defining who can view and change personnel data. 
  • Time Tracking: Records and calculates working hours accurately with supervisor confirmation. Also evaluates working hours using reports and reminds executives of outstanding permits. 
  • Employee Self Service: Allow employees to: 
    •  View and update their personnel data, working hours and absences. 
    •  Request vacation. 
    •  Access an overview of payslips, remaining vacation time and job references. 
  • Reporting and Analytics: Enable smarter decision-making and strategize personnel processes and planning based on predefined or customized reports. 
  • Integrations: Improve efficiency by connecting with third-party applications like DateV, askDante, Boomr, Circula and more. 
  • Workflows: Simplify the approval process and save time by using templates. Also allows electronic signature for documents. 
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Product Ranking

#48

among all
HR Management Software

#361

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 0 0 63 0 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 413 reviews
Great User Sentiment 396 reviews
94%
of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Personio has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

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4.25 (3)

Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Benefits Management. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Benefits Management Award

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Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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Intuitive Interface: Many users praise Personio for its user-friendly interface, finding it easy to navigate and use for tasks like managing employee data, tracking absences, and generating reports.
Automation Capabilities: Personio's automation features are a big plus for users, as they streamline tasks such as onboarding new hires, managing approvals, and tracking time off, freeing up HR staff to focus on more strategic initiatives.
Comprehensive Reporting: Users appreciate the detailed reports generated by Personio, which provide valuable insights into workforce data, such as employee turnover, performance trends, and compensation analysis.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Reporting limitations: Users express frustration with the limited reporting functionalities, particularly the inability to generate comprehensive reports without exporting data to other tools.
Complex user interface: Some users find the platform's interface difficult to navigate, especially when trying to locate specific functionalities or complete tasks quickly.
Customer support challenges: There are reports of delayed response times and difficulties in getting support for technical issues, leading to frustration among users who require prompt assistance.
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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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Is Personio the personal touch your business needs to manage its people? User reviews from the last year suggest that Personio is a user-friendly HR software with a wide range of features, making it a popular choice for businesses of all sizes. Reviewers praise its ease of use, flexibility, and customer support. Some users highlight the software's ability to integrate with other business systems, simplifying data management and saving time. Others appreciate the comprehensive nature of Personio, covering most aspects of HR, from recruitment and onboarding to payroll and performance management. This all-in-one approach makes it a valuable tool for streamlining HR processes and improving efficiency. However, some users point out that Personio's pricing can be a bit steep, especially for smaller businesses. Despite this, many believe the software's extensive features and functionality justify the investment for most organizations. Personio seems best suited for small and medium-sized enterprises (SMEs) looking for a comprehensive and user-friendly HR solution. Its ability to centralize and automate various HR tasks, coupled with its strong customer support, makes it a valuable asset for businesses seeking to optimize their HR operations and free up time for more strategic initiatives.

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