Home > HR Management Software > Justworks > Justworks vs SumTotal

Justworks vs SumTotal

Last Updated: November 18th, 2024

Our analysts compared Justworks vs SumTotal based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

SumTotal is a cloud-based HR Management software catering to mid-sized to large organizations. It packs a comprehensive suite of features covering talent acquisition, learning & development, workforce management, and performance management. Users praise its robust reporting & analytics, rich learning library, and mobile-friendly accessibility. However, the extensive customization options and powerful tools come with a steeper learning curve for administrators. Additionally, SumTotal's potential for high integration costs and higher price point compared to basic solutions make it less suitable for smaller companies. While some users struggle with complex content creation tools and limited instructor-led options, SumTotal shines in its ability to scale and adapt to dynamic needs, making it a strong contender for organizations seeking a feature-rich, customizable HR management platform, especially those with substantial training requirements and a dispersed workforce.

Pros

Comprehensive learning library
Robust reporting & analytics
Scalable for large organizations
Mobile-friendly learning
Customizable user experience

Cons

Steep learning curve for admins
Limited instructor-led options
Complex content creation tools
Potentially high integration costs
Pricey for smaller companies

$59/Employee, Monthly

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$5/User, Monthly

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Small

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24/7 Live Support

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Product Insights

Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.

Employee Retention: Provide tools for employee development, management and learning practices that encourage employee retention.
Enhanced Productivity: Talent managers can continuously onboarding to speed up overall productivity.
Organizational Stability: Learning-centered employee development builds an agile workforce that is adaptable to changing business environments.
Learning Ecosystem: Invest in research and development on the latest learning trends, which managers can leverage to enhance employees' learning experience.
Talent Engagement: Engage top talent while moving through the recruitment process, understand the workforce, identify the best talent and build a seamless experience for candidates as well as hiring teams.
Enhanced Candidate Experience: Offer smartphone-optimized sites with intelligent and automated interview tools, candidate matching, and an easy-to-use mobile app interface. Keep applicants informed about upcoming interview details via a user dashboard.
Accelerated Time-to-Performance: Seamless onboarding training helps new hires get up to speed quickly. Provide unique company policies and work culture for them to become familiar with the company.
Smooth Role Switch: Access onboarding plans for new roles that include defined goals, new teams and KPI’s that ensure a more seamless transition to new responsibilities.
Robust Manager and Admin Capabilities: Managers and administrators can easily view, schedule, filter, mark up and share reports from a mobile dashboard. Leverage reporting tools, advanced reports and dashboards at a single click.
Informed Compensation Plans: Create smart, data-driven compensation plans according to preset or custom parameters. Real-time performance insights and budget modeling make compensation informed, fair and cost-effective.

Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.

Talent Development: Provides combined functionality of talent onboarding, talent management and learning management solutions to cater to talent development requirements.
Talent Acquisition: Helps create a streamlined hiring cycle, hire the right talent, engage fresh recruits and drive productivity from day one.
Learning Management:

Helps provide a customized, personalized and engaging learning experience tailored to the skill and competency of individuals rather than the whole team.
Ease of access on all devices, along with an offline mode, ensures seamless and consistent access to content and courses.

Talent Management: Personalized and intuitive tools help employees pursue career growth and development. Capabilities include performance management, 360-degree feedback, succession planning and compensation management.
Performance Management: Provides comprehensive feedback and tools that make feedback actionable, constructive and insightful. Measures workforce productivity, progress and priorities in real time.
Succession Planning: Enables talent managers to identify and assess skill gaps, build agile talent pools, and align employee success with business goals and objectives.
Compensation Management: Simplifies and streamline compensation plans, and helps build competitive packages to attract and retain top recruits. Workflow automation and compensation management tools aid compliance with complex global policies.
Workforce Management: Bundled payroll, benefits and expense management minimize time, cost and efforts while maximizing accuracy. Features include automated scheduling, time and attendance, absence management, and compliance.
Applicant Tracking System: Includes real-time alerts and notifications for offer approvals, a unique dashboard and reports widgets, customizable requisitions, and a consolidated requisition workspace.
Mobility: Provides access to tools and reporting capabilities at all times and from any location. The dashboard can be operated using a tablet, desktop, mobile app or a phone browser.
Growth Edition: Caters to the needs of fast-growing small and medium-sized businesses. Includes webinars, instructor-led training, approvals, and additional learning resources that users can access and configure anytime.
Extended Enterprise: Helps build a brand image, accelerate growth and drive new sources of potential revenue. Facilitates an enriched and optimized learning experience for distributors, partners and customers.
Gamified and Collaborative Learning: Helps:

Assess and accelerate learning with gamification capabilities that include leaderboards, points, levels and badges.
Enhance employee engagement by identifying and rewarding the right learning behaviors.
Enrich the knowledge of new hires with collaborative learning, up-to-date content, feedback and social ratings.

Product Ranking

#48

among all
HR Management Software

#23

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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User Sentiment Summary

94%

of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

69%

of users recommend this product

SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites.

4.4 (20)

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4.6 (163)

3.2 (39)

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2.7 (7)

4.8 (184)

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4.0 (56)

4.6 (46)

2.9 (30)

Awards

Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.

Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.

Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.

Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.

Robust Tools: All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions.

Effective Tracking: According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth.

Self-Service: Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service.

Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.

Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.

Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.

Outdated Course Content: About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience.

Non-Intuitive Functions: Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect.

Access to Reports: Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting.

Customer Service: All reviews on customer support suggest that customer service is very slow and unresponsive.

Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good."

Screenshots

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Head-to-Head Comparison

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Justworks VS Cornerstone OnDemand

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Justworks VS Infor HCM

Justworks VS Oracle HCM Cloud

Justworks VS PDS Vista

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FAQ

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