PayServ vs PeopleGuru

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Our analysts compared PayServ vs PeopleGuru based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PayServ Software Tool

Product Basics

Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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PeopleGuru offers a comprehensive software solution designed to streamline HR and payroll processes with precision and efficiency. Tailored for mid-sized businesses, it excels in industries such as healthcare, manufacturing, and professional services. The platform's robust features include automated payroll processing, employee self-service portals, and advanced reporting capabilities, which enhance operational efficiency and accuracy. Users appreciate its intuitive interface and seamless integration with existing systems, which simplifies complex HR tasks. PeopleGuru stands out for its ability to adapt to specific organizational needs, providing a flexible and scalable solution. While pricing details are not explicitly available, potential users are encouraged to contact SelectHub for a customized quote that aligns with their unique requirements. Overall, PeopleGuru is a versatile and reliable choice for businesses seeking to optimize their HR and payroll functions, offering a blend of innovation and practicality that distinguishes it from similar products in the market.
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Drives Productivity: Managers are actively involved in salary reviews and engaged with their people, which ultimately results in higher retention rates, happier employees and an overall increase in productivity. The ability to recognize and reward employees for a job well done boosts their confidence as well.  
  • Improves Decision Making: Users can view turnover trends, perform overtime analysis or predict future talents with PeopleGuru reporting. The solution provides over 400 standard reports, configurable dashboards and ad-hoc reporting for accurate information 
  • Saves Time:  Organizations can eliminate the time and hassle of gathering and manually calculating data on outdated timesheets with the PeopleGuru web clock. An at-a-glance view provides managers with a quick overview of employee reviews, statuses and ratings. They can drill down deeper into the details of each employee and instantly leave comments and ratings, or take any other necessary actions. 
  • Ensures Compliance:  Companies can ensure that each employee is in compliance with the rules and regulations surrounding the ACA. The system quickly retrieves, manages and obtains data for every employee. It simplifies the entire process from testing to reporting to year-end filing. 
  • Go 100% Paperless: Eligibility management and online open enrollment enables a 100% paperless experience. PeopleGuru offers carrier connections for ads and deletes along with carrier reconciliation tools. Users can compare and contrast their plan options via the web or mobile app. 
  • Centralizes Data:  Manage the entire workforce with client-defined, configurable workflows, notifications, and comprehensive self-service functionality,. PeopleGuru is not composed of multiple integrated modules- instead it is a single application for complete employee life cycle management. 
  • Provides Flexibility and Agility: With a focus on technology development, the solution is easily adapted to compliance changes or unique client requirements. It can deliver enterprise-level functionality not typically found in the mid-market at very competitive price points. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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  • Payroll: This feature handles complex tax and corporate structures with gross to net pre- and post-payroll processing. It ensures employees get paid accurately and on time. Capabilities include configurable time entry screens, manual checks, full-service tax filing, payroll alerts and notifications, labor distribution, shift pay, overtime calculation, and integrated time and labor software. 
  • Payroll Reports: The Payroll Wizard guides users step-by-step through pay entry and payroll processing. Accurate calculations ensure the organization is always in compliance with state and federal laws. Users can review all payroll information to double-check for errors. It provides over 60 standard payroll reports with point and time reporting. 
  • Benefits Management:  The single database solution for Payroll, HR and Benefits ensures that data is 100% accurate. Employees can view their benefit plan options and cost by pay period, month or annual spending to determine which plan best fits their financial and healthcare needs. They can also view, email and print their health plan ID cards. 
  • Time Management: PeopleGuru Time is designed to handle complex timekeeping, capturing time via web clocks, native mobile apps, biometrics or badge readers. The system helps to control labor costs, avoid costly overtime, ensure the organization is never understaffed, create employee schedules and manage employees by location via geo-clock capabilities. 
  • Salary Management: Users can conduct salary review events, establish budgets, and ensure that an organization is recognizing and rewarding top talent. The system offers performance ratings, comp ratios, and comparison of employee salaries to peers by job, location and position. It maintains consistent salary workflows and keeps a record of all salary history details.  
  • Talent Acquisition:  This feature helps to attract top talent and make a lasting first impression with configurable application processes and workflows. Users can pre-screen candidates, create job requisitions, post to job boards, track each phase, view results of screenings, schedule interviews, and embed questionnaires and videos.  
  • Self-Service Portal:  Self-Service improves employee engagement, encourages collaboration and drives overall efficiency for both managers and employees. Users can access their personal information, including W-2s, W-4s and pay stubs. They can also manage benefit plans and open enrollment and view time off requests, time off approvals, daily feeds and personal action forms. 
  • Performance Management: The system supports employee recognition and productivity with tools to conduct performance reviews, talent assessments and peer reviews. Reviewing managers can use dropdowns and select specific employees to generate customized reviews. They can provide real-time feedback, do succession planning and track employee engagement.  
  • Onboarding:  Employees can complete their administrative tasks online before their start date to ensure a productive and engaging first day. They can download forms, receive resident state tax information and electronically sign documents. 
  • Employee Engagement:  A social communication platform helps employees be more engaged. Managers can engage employees through polls, company updates, awards and recognition, calendars, timelines, and direct messaging. 
  • Account Management Services: The Account Management service team takes care of client partners post-implementation. They assign a service guru for general help desk, and a transaction support and strategic guru for strategic initiatives that ensure clients achieve their desired business outcomes. Subject matter gurus help with analytics, complex workflows, tax and treasury, and third-party integrations. 
  • Mobile Application: The mobile app supports all platform features. Designed for a virtual workforce, it allows users to review and approve time cards, clock in and out, request PTO, track job costing and view hours. 
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Product Ranking

#41

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#27

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HR Management Software

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User Sentiment Summary

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Excellent User Sentiment 8 reviews
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97%
of users recommend this product

PeopleGuru has a 'excellent' User Satisfaction Rating of 97% when considering 8 user reviews from 2 recognized software review sites.

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5.0 (2)
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4.8 (6)

Awards

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PeopleGuru stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Automated Payroll: PeopleGuru automates numerous payroll tasks, such as timekeeping registration, which streamlines payroll processing and reduces errors.
User-Friendly Interface: The system is designed to be easy to use for everyday HR and payroll tasks, making it simple for users to manage employee information, track time and attendance, and process payroll.
Dedicated Support Team: PeopleGuru offers excellent customer support, with knowledgeable and responsive representatives who are available to answer questions and resolve issues promptly.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Navigation Challenges: Some users have reported that finding specific information or tools within the system can be cumbersome.
Limited Customization: While PeopleGuru offers customizable modules, some users desire more flexibility and options to tailor the software to their specific needs.
Reporting Complexity: Although PeopleGuru provides robust reporting features, building custom reports can be intricate and require a learning curve.
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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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Is PeopleGuru a true human resources guru? User reviews from the last year suggest that PeopleGuru is a capable and well-regarded cloud-based HR and payroll software solution, particularly celebrated for its user-friendliness, comprehensive features, and stellar customer support. Users rave about the software's ability to simplify complex HR and payroll processes, saving them valuable time and effort. For instance, one user highlighted how PeopleGuru streamlined their payroll process, reducing a two-day ordeal of chasing down missing time punches to a matter of minutes. However, like any good guru, PeopleGuru has its quirks. Some users have pointed out that the software's navigation could be more intuitive and that the reporting features could benefit from some enhancements. Despite these minor drawbacks, PeopleGuru shines in its ability to streamline core HR functions, such as onboarding, payroll, and benefits enrollment, making it a favorite among users. Its intuitive time tracking and management features, coupled with the ability to customize modules like performance management, further solidify its position as a powerful HR toolkit. PeopleGuru's key differentiator lies in its customer-centric approach, with users consistently praising the responsiveness and helpfulness of the support team. This personalized touch, combined with the software's robust functionality and ease of use, makes PeopleGuru an ideal solution for mid-sized organizations seeking to streamline their HR operations and empower their employees.

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