PayServ vs UZIO

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Our analysts compared PayServ vs UZIO based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PayServ Software Tool

Product Basics

Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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UZIO is a SaaS marketplace that provides cloud-based capabilities for HR, payroll, benefits management and other services. Integrated modules enable regional brokers, employees and employers to access the platform through single sign-on. It helps employers go paperless and navigate employee management complexities in a few clicks.

Automated administrative tasks, compliance features, cost and time management, and recordkeeping give managers more time to focus on the growth of the organization, as well as improve employee satisfaction and productivity.
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$2.50/Employee, Monthly
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Product Insights

  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Easy and Quick Onboarding: Facilitate an easy, quick and smooth onboarding experience. Upload, configure and view offer letters and agreement templates. New hires have quick, online access to all hiring documents including offer letters, agreement, handbooks and other documents. 
  • Free Trial: Use for 30 days with no obligation to share credit card details to see if it’s worth an investment before committing. 
  • Drive Revenue: Recruiting and retaining the best talent and identifying cost-saving opportunities can help boost revenue. 
  • Synchronized 401(k) Plans With Payroll: A partnership with TAG Resources syncs 401(k) plans with the payroll system. It requires no maintenance and employee contributions get automatically deducted in all pay cycles. Employees can choose from several 401(k) plans for tax benefits and savings. 
  • Engages and Retain Employees: Effective tools for payroll and benefits management help build employee-employer relationships and enhance satisfaction, resulting in higher employee engagement and retention. 
  • Synchronized With Benefits: End-to-end integration enables deductions related to employee benefits to flow automatically into the payroll system without any manual intervention. 
  • Intuitive Dashboard: View and share dashboards, monitor payroll processing and HR activities, gain detailed insights, and plan accordingly. 
  • Self-Service: Employees can access their pay stubs, contractor 1099s and W-2s on the platform anytime, reducing the burden on HR staff. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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  • Tax Administration: Payroll experts handle all state and federal taxes for users, filing taxes with the appropriate government agencies at the time of running payroll. 
  • Automatic Salary Changes: The payroll system processes automated salary changes each time an update is made to an employee’s compensation. 
  • Benefits: Users can access a consolidated list of premium carrier benefits along with broker partners that they can customize to match their situation. 
  • Onboarding and Off-Boarding: Tools for application tracking, reminders and alerts, document sharing, and task assignment facilitates easy and quick onboarding and off-boarding. 
  • Time Off Tracking: Automates processes to reduce the efforts and time involved in PTO while improving accuracy. It lets users automatically create, manage and view employee leave policies via the PTO tool. 
  • Garnishments: The payroll system supports fund payments to agencies in the child support domain only. It is necessary for employees to have garnishments that can be deducted straightaway from the employee’s paycheck. 
  • Decision Support System: Performs a thorough analysis of answers and feedback from employees on health-related needs. It then uses this information to make recommendations for health benefit plans. 
  • Payroll Tax Management: Payroll experts that stay updated with the latest changes in regulations and tax laws are available to help users understand and efficiently manage payroll taxes. 
  • Multiple Earnings: Users can choose from a predefined list or create their earnings based on what their business needs. 
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#109

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User Sentiment Summary

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Excellent User Sentiment 280 reviews
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90%
of users recommend this product

UZIO has a 'excellent' User Satisfaction Rating of 90% when considering 280 user reviews from 4 recognized software review sites.

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4.4 (85)
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4.53 (95)
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5.0 (5)

Awards

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UZIO stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Streamlined Onboarding: New hires can electronically complete and sign documents like W-4s and I-9s before their first day, saving time for both HR and employees.
Centralized Employee Data: UZIO provides a single platform for storing and managing employee information, including payroll, benefits, and time-off requests, reducing the need for multiple systems and spreadsheets.
Automated Payroll: The platform automates payroll calculations and tax filings, minimizing the risk of errors and ensuring compliance with regulations. This can be a significant time-saver for HR teams.
Benefits Administration: UZIO simplifies the process of enrolling employees in benefits plans and managing changes, such as adding dependents or updating coverage levels.
Time and Attendance Tracking: Employees can easily track their time worked, request time off, and view their accrual balances, while managers can approve requests and monitor attendance data.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Limited Customization: UZIO's payroll features may lack the flexibility needed for complex compensation structures or unique business requirements.
Learning Curve: The platform's interface can feel overwhelming for new users due to its extensive features and functionalities.
Mobile App Limitations: The mobile app may not offer the full range of features available on the desktop version, potentially hindering on-the-go HR management.
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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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UZIO has carved out a niche for itself in the crowded HR software market. Users frequently highlight its intuitive interface and comprehensive suite of features as standout qualities. The platform's ease of use, even for those with limited technical expertise, is a recurring theme in user feedback. This user-friendliness is attributed to the platform's logical layout and clear instructions, making it simple to navigate and complete tasks. UZIO's extensive features, encompassing everything from payroll and benefits administration to talent management and employee onboarding, are also praised for their depth and effectiveness. Users appreciate the ability to manage all HR functions within a single platform, eliminating the need for multiple software solutions. However, UZIO is not without its drawbacks. Some users point out occasional glitches and slow loading times as areas for improvement. These performance issues, while infrequent, can disrupt workflow and cause frustration. Additionally, the platform's extensive customization options, while generally seen as a strength, can be overwhelming for some users who prefer a more streamlined experience. Despite these shortcomings, UZIO is generally considered a reliable and valuable tool for businesses of all sizes. Its user-friendly design, comprehensive features, and strong customer support make it a compelling option for organizations seeking to streamline their HR processes. The platform is particularly well-suited for small to medium-sized businesses that require a robust HR solution but may not have dedicated IT staff.

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