SuccessFactors vs PeopleGuru

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Our analysts compared SuccessFactors vs PeopleGuru based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.

This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.

In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.

Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.

SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.

It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.

Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.

SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.

Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.

SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.

For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.

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PeopleGuru offers a comprehensive software solution designed to streamline HR and payroll processes with precision and efficiency. Tailored for mid-sized businesses, it excels in industries such as healthcare, manufacturing, and professional services. The platform's robust features include automated payroll processing, employee self-service portals, and advanced reporting capabilities, which enhance operational efficiency and accuracy. Users appreciate its intuitive interface and seamless integration with existing systems, which simplifies complex HR tasks. PeopleGuru stands out for its ability to adapt to specific organizational needs, providing a flexible and scalable solution. While pricing details are not explicitly available, potential users are encouraged to contact SelectHub for a customized quote that aligns with their unique requirements. Overall, PeopleGuru is a versatile and reliable choice for businesses seeking to optimize their HR and payroll functions, offering a blend of innovation and practicality that distinguishes it from similar products in the market.
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Product Assistance

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Knowledge Base
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Product Insights

  • Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
  • Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
  • Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
  • Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
  • Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
  • Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
  • Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
  • Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
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  • Drives Productivity: Managers are actively involved in salary reviews and engaged with their people, which ultimately results in higher retention rates, happier employees and an overall increase in productivity. The ability to recognize and reward employees for a job well done boosts their confidence as well.  
  • Improves Decision Making: Users can view turnover trends, perform overtime analysis or predict future talents with PeopleGuru reporting. The solution provides over 400 standard reports, configurable dashboards and ad-hoc reporting for accurate information 
  • Saves Time:  Organizations can eliminate the time and hassle of gathering and manually calculating data on outdated timesheets with the PeopleGuru web clock. An at-a-glance view provides managers with a quick overview of employee reviews, statuses and ratings. They can drill down deeper into the details of each employee and instantly leave comments and ratings, or take any other necessary actions. 
  • Ensures Compliance:  Companies can ensure that each employee is in compliance with the rules and regulations surrounding the ACA. The system quickly retrieves, manages and obtains data for every employee. It simplifies the entire process from testing to reporting to year-end filing. 
  • Go 100% Paperless: Eligibility management and online open enrollment enables a 100% paperless experience. PeopleGuru offers carrier connections for ads and deletes along with carrier reconciliation tools. Users can compare and contrast their plan options via the web or mobile app. 
  • Centralizes Data:  Manage the entire workforce with client-defined, configurable workflows, notifications, and comprehensive self-service functionality,. PeopleGuru is not composed of multiple integrated modules- instead it is a single application for complete employee life cycle management. 
  • Provides Flexibility and Agility: With a focus on technology development, the solution is easily adapted to compliance changes or unique client requirements. It can deliver enterprise-level functionality not typically found in the mid-market at very competitive price points. 
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  • Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
  • Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
  • Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
  • Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
  • Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
  • Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
  • Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
  • Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
  • Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
  • HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
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  • Payroll: This feature handles complex tax and corporate structures with gross to net pre- and post-payroll processing. It ensures employees get paid accurately and on time. Capabilities include configurable time entry screens, manual checks, full-service tax filing, payroll alerts and notifications, labor distribution, shift pay, overtime calculation, and integrated time and labor software. 
  • Payroll Reports: The Payroll Wizard guides users step-by-step through pay entry and payroll processing. Accurate calculations ensure the organization is always in compliance with state and federal laws. Users can review all payroll information to double-check for errors. It provides over 60 standard payroll reports with point and time reporting. 
  • Benefits Management:  The single database solution for Payroll, HR and Benefits ensures that data is 100% accurate. Employees can view their benefit plan options and cost by pay period, month or annual spending to determine which plan best fits their financial and healthcare needs. They can also view, email and print their health plan ID cards. 
  • Time Management: PeopleGuru Time is designed to handle complex timekeeping, capturing time via web clocks, native mobile apps, biometrics or badge readers. The system helps to control labor costs, avoid costly overtime, ensure the organization is never understaffed, create employee schedules and manage employees by location via geo-clock capabilities. 
  • Salary Management: Users can conduct salary review events, establish budgets, and ensure that an organization is recognizing and rewarding top talent. The system offers performance ratings, comp ratios, and comparison of employee salaries to peers by job, location and position. It maintains consistent salary workflows and keeps a record of all salary history details.  
  • Talent Acquisition:  This feature helps to attract top talent and make a lasting first impression with configurable application processes and workflows. Users can pre-screen candidates, create job requisitions, post to job boards, track each phase, view results of screenings, schedule interviews, and embed questionnaires and videos.  
  • Self-Service Portal:  Self-Service improves employee engagement, encourages collaboration and drives overall efficiency for both managers and employees. Users can access their personal information, including W-2s, W-4s and pay stubs. They can also manage benefit plans and open enrollment and view time off requests, time off approvals, daily feeds and personal action forms. 
  • Performance Management: The system supports employee recognition and productivity with tools to conduct performance reviews, talent assessments and peer reviews. Reviewing managers can use dropdowns and select specific employees to generate customized reviews. They can provide real-time feedback, do succession planning and track employee engagement.  
  • Onboarding:  Employees can complete their administrative tasks online before their start date to ensure a productive and engaging first day. They can download forms, receive resident state tax information and electronically sign documents. 
  • Employee Engagement:  A social communication platform helps employees be more engaged. Managers can engage employees through polls, company updates, awards and recognition, calendars, timelines, and direct messaging. 
  • Account Management Services: The Account Management service team takes care of client partners post-implementation. They assign a service guru for general help desk, and a transaction support and strategic guru for strategic initiatives that ensure clients achieve their desired business outcomes. Subject matter gurus help with analytics, complex workflows, tax and treasury, and third-party integrations. 
  • Mobile Application: The mobile app supports all platform features. Designed for a virtual workforce, it allows users to review and approve time cards, clock in and out, request PTO, track job costing and view hours. 
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Product Ranking

#5

among all
HR Management Software

#27

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

79
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95
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82
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SuccessFactors
PeopleGuru
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 95 73 82 100 28 86 87 84 73 87 88 92 95 76 63 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

SuccessFactors
PeopleGuru
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 64 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2892 reviews
Excellent User Sentiment 8 reviews
82%
of users recommend this product

SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.

97%
of users recommend this product

PeopleGuru has a 'excellent' User Satisfaction Rating of 97% when considering 8 user reviews from 2 recognized software review sites.

4.7 (21)
n/a
3.9 (665)
5.0 (2)
4.0 (275)
4.8 (6)
4.4 (793)
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4.0 (1138)
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Awards

SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.

Document Management Award

PeopleGuru stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Support Quality: The support team is highly regarded for its responsiveness and customer service. It’s praised for being helpful and treating customers well, although there can be occasional wait times for resolution.
One-Stop-Shop for HR: Most users appreciate the system's ability to integrate various HR functions into a single platform, which can streamline processes and reduce the total cost of ownership (TCO).
Goal Setting Flexibility: The learning module is seen as robust and flexible, making it easy to set and manage goals. Users can select from a library of goals or add their own, which facilitates effective goal setting and tracking.
Recruitment Management: According to most users, the recruitment module eases the entire process, including job postings, candidate selection, resume evaluation, interview scheduling and offer management. The applicant tracking and AI-assisted screening features were noted for improving time to hire.
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Automated Payroll: PeopleGuru automates numerous payroll tasks, such as timekeeping registration, which streamlines payroll processing and reduces errors.
User-Friendly Interface: The system is designed to be easy to use for everyday HR and payroll tasks, making it simple for users to manage employee information, track time and attendance, and process payroll.
Dedicated Support Team: PeopleGuru offers excellent customer support, with knowledgeable and responsive representatives who are available to answer questions and resolve issues promptly.
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Getting Started: Many find SAP SuccessFactors complex, especially for new users. The system is described as intricate and sophisticated, leading to a steep initial learning curve.
Reporting Woes: Users find the reporting options pretty restricted, with not much room to customize dashboards and reports. This lack of flexibility makes it tough to tailor reports to fit specific needs.
User Experience and Interface: The user interface (UI) has received mixed feedback. Some users feel it's outdated and clunky, with hiccups like confusing time-off calculations and cumbersome goal-setting processes.
Updates: While the support team is effective at troubleshooting integration issues, some users have experienced release-related breakdowns. On the flip side, other users noted recent updates have improved the UI, making it easier to navigate with new icons and better drill-downs.
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Navigation Challenges: Some users have reported that finding specific information or tools within the system can be cumbersome.
Limited Customization: While PeopleGuru offers customizable modules, some users desire more flexibility and options to tailor the software to their specific needs.
Reporting Complexity: Although PeopleGuru provides robust reporting features, building custom reports can be intricate and require a learning curve.
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SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.

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Is PeopleGuru a true human resources guru? User reviews from the last year suggest that PeopleGuru is a capable and well-regarded cloud-based HR and payroll software solution, particularly celebrated for its user-friendliness, comprehensive features, and stellar customer support. Users rave about the software's ability to simplify complex HR and payroll processes, saving them valuable time and effort. For instance, one user highlighted how PeopleGuru streamlined their payroll process, reducing a two-day ordeal of chasing down missing time punches to a matter of minutes. However, like any good guru, PeopleGuru has its quirks. Some users have pointed out that the software's navigation could be more intuitive and that the reporting features could benefit from some enhancements. Despite these minor drawbacks, PeopleGuru shines in its ability to streamline core HR functions, such as onboarding, payroll, and benefits enrollment, making it a favorite among users. Its intuitive time tracking and management features, coupled with the ability to customize modules like performance management, further solidify its position as a powerful HR toolkit. PeopleGuru's key differentiator lies in its customer-centric approach, with users consistently praising the responsiveness and helpfulness of the support team. This personalized touch, combined with the software's robust functionality and ease of use, makes PeopleGuru an ideal solution for mid-sized organizations seeking to streamline their HR operations and empower their employees.

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