SuccessFactors vs Personio

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Our analysts compared SuccessFactors vs Personio based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.

This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.

In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.

Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.

SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.

It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.

Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.

SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.

Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.

SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.

For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.

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Personio is a comprehensive software solution designed to streamline HR management tasks, including recruitment, payroll, and employee data management. It is particularly well-suited for small to medium-sized enterprises seeking to enhance their HR processes with a user-friendly and efficient platform. The software's intuitive interface and robust functionality make it an attractive option for businesses aiming to optimize their human resources operations without the complexity often associated with larger systems.

Key benefits of using Personio include improved organizational efficiency, reduced administrative burden, and enhanced data accuracy. Popular features encompass applicant tracking, performance reviews, and time tracking, all integrated into a cohesive system. Users frequently commend its ease of use and the seamless integration of various HR functions, which contribute to a more streamlined workflow.

In terms of pricing, Personio typically operates on a subscription model, with costs varying based on the number of employees and selected features. This flexible pricing structure allows businesses to scale the service according to their specific needs, ensuring cost-effectiveness. Compared to similar products, Personio is often praised for its balance of functionality and simplicity, making it a preferred choice for many organizations.

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Product Assistance

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Product Insights

  • Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
  • Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
  • Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
  • Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
  • Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
  • Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
  • Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
  • Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
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  • Data Security: All personnel data and analytics are secure from theft and tampering, in compliance with EU General Data Protection Regulation. 
  • Accessibility: Employees can apply for absences on the go and have them approved by managers. 
  • Tailor-Made Plan: Access a detailed project plan customized according to business requirements to make the best use of all capabilities quickly. 
  • Automation: Allow automation of various core HR processes and enable the automatic flow of salary, hourly wages and bonuses to payroll. 
  • Time Saving: With efficient HR processes and an overview for all employees’ performance, save time to improve productivity by focusing on more pressing matters. 
  • Deliver on Time: Ensure timely delivery of tasks and minimal missed deadlines with automated reminders to employees and executives for tasks and to-dos. 
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  • Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
  • Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
  • Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
  • Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
  • Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
  • Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
  • Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
  • Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
  • Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
  • HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
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  • Payroll: Access all personal data in a centralized location. Employees can also make changes to their master data to ensure accuracy. 
  • Performance Management: Record performance, define qualitative or quantitative individual goals and document them. Results from linked goals and bonuses can be shared automatically with payroll. 
  • On-boarding: View onboarding tasks centrally and send automatic reminders for tasks. Minimize the effort for coordination with automated onboarding. 
  • Digital Personnel File: Store and access all personnel data in compliance with laws and regulations in a centralized database. Set access rights defining who can view and change personnel data. 
  • Time Tracking: Records and calculates working hours accurately with supervisor confirmation. Also evaluates working hours using reports and reminds executives of outstanding permits. 
  • Employee Self Service: Allow employees to: 
    •  View and update their personnel data, working hours and absences. 
    •  Request vacation. 
    •  Access an overview of payslips, remaining vacation time and job references. 
  • Reporting and Analytics: Enable smarter decision-making and strategize personnel processes and planning based on predefined or customized reports. 
  • Integrations: Improve efficiency by connecting with third-party applications like DateV, askDante, Boomr, Circula and more. 
  • Workflows: Simplify the approval process and save time by using templates. Also allows electronic signature for documents. 
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Product Ranking

#5

among all
HR Management Software

#361

among all
HR Management Software

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Analyst Rating Summary

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82
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SuccessFactors
Personio
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 95 73 82 100 28 86 87 84 73 87 88 92 95 76 63 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

SuccessFactors
Personio
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 64 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2892 reviews
Great User Sentiment 396 reviews
82%
of users recommend this product

SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.

87%
of users recommend this product

Personio has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

4.7 (21)
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3.9 (665)
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4.4 (128)
4.4 (793)
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4.0 (1138)
4.25 (3)

Awards

SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.

Document Management Award

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Synopsis of User Ratings and Reviews

Support Quality: The support team is highly regarded for its responsiveness and customer service. It’s praised for being helpful and treating customers well, although there can be occasional wait times for resolution.
One-Stop-Shop for HR: Most users appreciate the system's ability to integrate various HR functions into a single platform, which can streamline processes and reduce the total cost of ownership (TCO).
Goal Setting Flexibility: The learning module is seen as robust and flexible, making it easy to set and manage goals. Users can select from a library of goals or add their own, which facilitates effective goal setting and tracking.
Recruitment Management: According to most users, the recruitment module eases the entire process, including job postings, candidate selection, resume evaluation, interview scheduling and offer management. The applicant tracking and AI-assisted screening features were noted for improving time to hire.
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Intuitive Interface: Many users praise Personio for its user-friendly interface, finding it easy to navigate and use for tasks like managing employee data, tracking absences, and generating reports.
Automation Capabilities: Personio's automation features are a big plus for users, as they streamline tasks such as onboarding new hires, managing approvals, and tracking time off, freeing up HR staff to focus on more strategic initiatives.
Comprehensive Reporting: Users appreciate the detailed reports generated by Personio, which provide valuable insights into workforce data, such as employee turnover, performance trends, and compensation analysis.
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Getting Started: Many find SAP SuccessFactors complex, especially for new users. The system is described as intricate and sophisticated, leading to a steep initial learning curve.
Reporting Woes: Users find the reporting options pretty restricted, with not much room to customize dashboards and reports. This lack of flexibility makes it tough to tailor reports to fit specific needs.
User Experience and Interface: The user interface (UI) has received mixed feedback. Some users feel it's outdated and clunky, with hiccups like confusing time-off calculations and cumbersome goal-setting processes.
Updates: While the support team is effective at troubleshooting integration issues, some users have experienced release-related breakdowns. On the flip side, other users noted recent updates have improved the UI, making it easier to navigate with new icons and better drill-downs.
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Reporting limitations: Users express frustration with the limited reporting functionalities, particularly the inability to generate comprehensive reports without exporting data to other tools.
Complex user interface: Some users find the platform's interface difficult to navigate, especially when trying to locate specific functionalities or complete tasks quickly.
Customer support challenges: There are reports of delayed response times and difficulties in getting support for technical issues, leading to frustration among users who require prompt assistance.
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SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.

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Is Personio the personal touch your business needs to manage its people? User reviews from the last year suggest that Personio is a user-friendly HR software with a wide range of features, making it a popular choice for businesses of all sizes. Reviewers praise its ease of use, flexibility, and customer support. Some users highlight the software's ability to integrate with other business systems, simplifying data management and saving time. Others appreciate the comprehensive nature of Personio, covering most aspects of HR, from recruitment and onboarding to payroll and performance management. This all-in-one approach makes it a valuable tool for streamlining HR processes and improving efficiency. However, some users point out that Personio's pricing can be a bit steep, especially for smaller businesses. Despite this, many believe the software's extensive features and functionality justify the investment for most organizations. Personio seems best suited for small and medium-sized enterprises (SMEs) looking for a comprehensive and user-friendly HR solution. Its ability to centralize and automate various HR tasks, coupled with its strong customer support, makes it a valuable asset for businesses seeking to optimize their HR operations and free up time for more strategic initiatives.

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