SumTotal vs Hibob

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Our analysts compared SumTotal vs Hibob based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

SumTotal Software Tool
Hibob Software Tool

Product Basics

SumTotal is a cloud-based HR Management software catering to mid-sized to large organizations. It packs a comprehensive suite of features covering talent acquisition, learning & development, workforce management, and performance management. Users praise its robust reporting & analytics, rich learning library, and mobile-friendly accessibility. However, the extensive customization options and powerful tools come with a steeper learning curve for administrators. Additionally, SumTotal's potential for high integration costs and higher price point compared to basic solutions make it less suitable for smaller companies. While some users struggle with complex content creation tools and limited instructor-led options, SumTotal shines in its ability to scale and adapt to dynamic needs, making it a strong contender for organizations seeking a feature-rich, customizable HR management platform, especially those with substantial training requirements and a dispersed workforce.

Pros
  • Comprehensive learning library
  • Robust reporting & analytics
  • Scalable for large organizations
  • Mobile-friendly learning
  • Customizable user experience
Cons
  • Steep learning curve for admins
  • Limited instructor-led options
  • Complex content creation tools
  • Potentially high integration costs
  • Pricey for smaller companies
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Bob, by Hibob is a people management solution that simplifies attendance, onboarding, performance and helps businesses adopt a fresh approach to enhance the employee experience. Its engagement tools and actionable insights help human resources professionals adopt a data-driven technique to decision-making. It helps customize reports, dashboards and provides access to its documents hub to automate paperwork.

Its ongoing support, combined with seamless integrations, makes it accessible for employees and managers. It is data-oriented and is designed to help businesses excite, attract, develop and retain their best talent. It focuses on changing how modern businesses engage and interact with their employees.

It lets companies interact with their employees from anywhere, creating a sense of unity. Some of its capabilities include shout-outs, club views, an optional benefits store and surveys. Seamless integrations with external modules like Comeet, Slack, onelogin, Workable, Google Calendar and more help adapt to growth.
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$5/User, Monthly
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$16/Employee, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Employee Retention: Provide tools for employee development, management and learning practices that encourage employee retention. 
  • Enhanced Productivity: Talent managers can continuously onboarding to speed up overall productivity. 
  • Organizational Stability: Learning-centered employee development builds an agile workforce that is adaptable to changing business environments. 
  • Learning Ecosystem: Invest in research and development on the latest learning trends, which managers can leverage to enhance employees' learning experience. 
  • Talent Engagement: Engage top talent while moving through the recruitment process, understand the workforce, identify the best talent and build a seamless experience for candidates as well as hiring teams. 
  • Enhanced Candidate Experience: Offer smartphone-optimized sites with intelligent and automated interview tools, candidate matching, and an easy-to-use mobile app interface. Keep applicants informed about upcoming interview details via a user dashboard. 
  • Accelerated Time-to-Performance: Seamless onboarding training helps new hires get up to speed quickly. Provide unique company policies and work culture for them to become familiar with the company. 
  • Smooth Role Switch: Access onboarding plans for new roles that include defined goals, new teams and KPI’s that ensure a more seamless transition to new responsibilities. 
  • Robust Manager and Admin Capabilities: Managers and administrators can easily view, schedule, filter, mark up and share reports from a mobile dashboard. Leverage reporting tools, advanced reports and dashboards at a single click. 
  • Informed Compensation Plans: Create smart, data-driven compensation plans according to preset or custom parameters. Real-time performance insights and budget modeling make compensation informed, fair and cost-effective. 
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  • User-Friendly UI: Offers a user-friendly UI that strengthens company culture by fostering meaningful professional and social relationships. Create social profiles, share company news and acknowledge employee achievements with shout-outs or kudos. Boost employee motivation with regular appreciation to enhance their productivity. 
  • Supports Non-Traditional Businesses: Designed to support non-traditional and fast-growing organizational structures spread across countries with in-house and remote teams. Track multiple holiday calendars, currencies and customize workflows with fields to meet local needs and practices. Users can scale it to match their growing businesses with key statistics, individual newsfeeds and local information. 
  • Streamlines Core HR Processes:  Automation streamlines a company’s core HR processes and provides a customized onboarding mechanism. Track time and attendance easily while freeing-up HR professionals to focus on complex tasks. Closely monitor changing employee sentiment with optional surveys. Enhance HR performance and amplify employee experiences with crucial business metrics. 
  • Customizable: Users can customize it to meet their unique business needs with minimum assistance. Manage employees while growing from a small business to an enterprise. Scale and modify processes of a growing organization with site settings, customizable processes, workflows and time-off policies. Adapt to local cultures of multiple countries, including workplace customs and national holidays. 
  • Integrations: Offers native integrations with applicant tracking systems like Workable, Greenhouse, Levera and Workable to streamline recruitment processes. Integrates with third-party collaboration tools, including Slack, Microsoft Azure, Microsoft Teams, G-Suite and more. 
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  • Talent Development: Provides combined functionality of talent onboarding, talent management and learning management solutions to cater to talent development requirements. 
  • Talent Acquisition: Helps create a streamlined hiring cycle, hire the right talent, engage fresh recruits and drive productivity from day one. 
  • Learning Management:  
    •  Helps provide a customized, personalized and engaging learning experience tailored to the skill and competency of individuals rather than the whole team. 
    •  Ease of access on all devices, along with an offline mode, ensures seamless and consistent access to content and courses. 
  • Talent Management: Personalized and intuitive tools help employees pursue career growth and development. Capabilities include performance management, 360-degree feedback, succession planning and compensation management. 
  • Performance Management: Provides comprehensive feedback and tools that make feedback actionable, constructive and insightful. Measures workforce productivity, progress and priorities in real time. 
  • Succession Planning: Enables talent managers to identify and assess skill gaps, build agile talent pools, and align employee success with business goals and objectives. 
  • Compensation Management: Simplifies and streamline compensation plans, and helps build competitive packages to attract and retain top recruits. Workflow automation and compensation management tools aid compliance with complex global policies. 
  • Workforce Management: Bundled payroll, benefits and expense management minimize time, cost and efforts while maximizing accuracy. Features include automated scheduling, time and attendance, absence management, and compliance. 
  • Applicant Tracking System: Includes real-time alerts and notifications for offer approvals, a unique dashboard and reports widgets, customizable requisitions, and a consolidated requisition workspace. 
  • Mobility: Provides access to tools and reporting capabilities at all times and from any location. The dashboard can be operated using a tablet, desktop, mobile app or a phone browser. 
  • Growth Edition: Caters to the needs of fast-growing small and medium-sized businesses. Includes webinars, instructor-led training, approvals, and additional learning resources that users can access and configure anytime. 
  • Extended Enterprise: Helps build a brand image, accelerate growth and drive new sources of potential revenue. Facilitates an enriched and optimized learning experience for distributors, partners and customers. 
  • Gamified and Collaborative Learning: Helps: 
    •  Assess and accelerate learning with gamification capabilities that include leaderboards, points, levels and badges. 
    •  Enhance employee engagement by identifying and rewarding the right learning behaviors. 
    •  Enrich the knowledge of new hires with collaborative learning, up-to-date content, feedback and social ratings. 
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  • Automation: Automate time and attendance approvals and reports through its central hub. Simplify clocking in and out for remote and frontline teams. Monitor and manage employee work hours in a streamlined and transparent manner. Monitor attendance reports, work cycles and approve hours while ensuring accuracy and timeliness. Ease payroll generation worries with full views of attendance information and editing abilities. 
  • Onboarding: Set up multiple onboarding flows tailored to meet staff requirements. Gather accurate employee information for onboarding talent profiles to get new recruits started immediately. Automate processes and personalize them to cater to a diverse talent pool. Offer new employees insight into company culture before their starting day. Lets new employees complete their paperwork and document uploads during pre-onboarding to start the first day productively. 
  • Payroll Management: Users can prepare crucial employee data for the payroll system of their choice. Pay employees spread across multiple locations accurately with its flexible integration. Verify and collect payroll data for accuracy. Generate payroll information and benefits from data stored within the solution. Monitor employee changes throughout the payroll cycle to update data. Verify changes in payroll through visual dashboard tracking before running payroll. 
  • Performance Management: Configure performance review cycles and preview new cycles according to their suitability. Customize reminders, settings and messages throughout review cycles. Get a holistic view of staff by including their career timelines and multiple perspectives into the review mechanism. Set an anonymous review system to enhance response quality. Empower staff to select peer reviewers on their own. 
  • Reporting: Automated HR analytics help companies make smart and data-backed HR decisions. Send HR reports monthly with real-time information. Select templates to download or view HR insights. Receive reports, analysis and real-time data with advanced filter capabilities. Analyze employee status and business trends for easy decision making. 
  • Engagement Surveys: Understand staff attitudes and perceptions with real-time analytics. Employees get a platform to voice opinions for ongoing surveys as part of feedback architecture. Monitor employee lifecycle events and milestones in real-time. Boost employee engagement and satisfaction with a wholesome approach towards enriching employee experiences. 
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Product Ranking

#23

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#316

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HR Management Software

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User Sentiment Summary

Fair User Sentiment 132 reviews
Great User Sentiment 255 reviews
69%
of users recommend this product

SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Hibob has a 'great' User Satisfaction Rating of 88% when considering 255 user reviews from 4 recognized software review sites.

3.2 (39)
4.3 (178)
2.7 (7)
n/a
n/a
4.5 (51)
4.0 (56)
4.3 (7)
2.9 (30)
4.8 (19)

Synopsis of User Ratings and Reviews

Robust Tools: All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions.
Effective Tracking: According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth.
Self-Service: Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service.
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User Experience: HiBob is known for its modern and intuitive design, making it easy for HR professionals to navigate and use effectively.
Employee Engagement: The platform includes features that specifically focus on boosting employee engagement, recognition, and performance.
Comprehensive Solution: HiBob offers a wide array of HR functionalities, covering everything from onboarding to performance management and analytics.
Customization: Users can tailor workflows and tasks within HiBob to align with their specific needs, without constant reliance on HiBob's support team.
Data Insights: HiBob provides robust reporting and analytics features, giving HR teams valuable data-driven insights to inform decision-making.
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Outdated Course Content: About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience.
Non-Intuitive Functions: Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect.
Access to Reports: Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting.
Customer Service: All reviews on customer support suggest that customer service is very slow and unresponsive.
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Onboarding Functionality: HiBob's onboarding features are considered less comprehensive compared to its other functions, which might create extra work for HR during employee onboarding.
Support Reliability: Some users have expressed concerns about the consistency and responsiveness of HiBob's customer support, potentially causing delays in issue resolution.
Sales Promise Fulfillment: There have been instances where users felt that the promises made by the sales team during the initial purchase were not fully met, leading to potential dissatisfaction with the product's delivery.
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SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good."

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User reviews from the past year indicate that HiBob is a breath of fresh air in the realm of HR software. Users consistently praise its intuitive and user-friendly interface, which simplifies complex HR tasks and reduces administrative burden. One user, for example, raved about the platform's ability to streamline data management, making it a "breeze" to compile and organize employee information. This ease of use is a key differentiator for HiBob, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have pointed out that while HiBob excels in many areas, its onboarding features could use some improvement. Despite this, the software's strengths, such as its robust reporting and analytics, customizable workflows, and comprehensive employee database management, have earned it a reputation as a powerful and flexible HR solution. Users particularly appreciate the platform's ability to generate custom reports, providing valuable insights into workforce trends and employee performance. Overall, HiBob is best suited for small to mid-sized businesses, especially those with a globally distributed workforce, that are looking for a modern, agile, and employee-centric HR solution. Its intuitive design, coupled with its comprehensive suite of features, makes it an ideal choice for organizations aiming to streamline HR processes, enhance employee engagement, and gain a competitive edge in today's rapidly evolving business landscape.

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