TriNet vs Hibob

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Our analysts compared TriNet vs Hibob based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Hibob Software Tool

Product Basics

TriNet is a cloud-based HR solution that’s ideal for small and medium-sized businesses, focusing on payroll, benefits and compliance.

Acquired by TriNet in February 2022, Zenefits was previously recognized for its all-in-one approach to HR, emphasizing benefits administration and employee management. The platform supports onboarding new employees, tracking time and attendance, managing payroll and monitoring performance.

After running through the demo, I felt that navigation was particularly well-suited for beginners. Its simple layout streamlines administrative tasks without needing extensive HR expertise.

An issue a lot of workplaces face is handling employee burnout. Many users mention how easy it is to submit PTO, helping their employees take the time off they need without needing admin approval.

Another common HR challenge is benefits enrollment. With so many plan options, it’s easy to feel overwhelmed. On top of that, employees often have limited time to make decisions, which can lead to rushed choices or forgetting to enroll at all. TriNet addresses these challenges by providing tools like automated notifications and detailed cost breakdowns to simplify the enrollment process.

Users appreciate the user-friendly interface and automated processes, which lessen the manual workload for HR teams. Some consider it basic, but most value its straightforward design. In contrast, opinions vary on customer support wait times.

There are three pricing plans: Essentials $8 annually or $10 monthly, Growth $16 annually or $20 monthly, and Zen $27 annually or $33 monthly, all charged per user. For exact pricing information, we recommend requesting a quote from their website.

Overall, TriNet helps manage payroll, benefits and employee performance with tools like time tracking, automated payroll and employee engagement surveys.

What else can it do? Let’s take a closer look.


TriNet at a Glance

Support Options
  • Phone and email
  • Training videos
  • Help Center
  • Chat
Top Modules/Functions and Our Analyst Score
  • Time and attendance (100)
  • Document management (98)
  • Payroll management (95)
Strengths
  • User-friendly design
  • Easy benefits enrollment
  • Automation options
Limitations
  • Mixed reviews on customer support wait times.
  • Basic functionality may lack depth for advanced users.
Mobile Access Yes. (2.2 rating on Google Play)

Industry Specialties

Serves all industries, including but not limited to:

  • Healthcare
  • Technology
  • Manufacturing
  • Professional Services
  • Retail

Pricing Plans

Feature/Functionality

Essentials

Growth

Zen

Price

$8 annually, $10 monthly

$16 annually, $20 monthly

$27 annually, $33 monthly

Core HR Included

Yes

Yes

Yes

Benefits

Yes

Yes

Yes

Recruiting

Yes

Yes

Yes

Time and Attendance

Yes

Yes

Yes

HR Advisory Desk

Yes

Yes

Yes

People Analytics

No

Yes

Yes

Real-time Comparison Salary Data

No

Yes

Yes

Custom Compensation Benchmark Options

No

Yes

Yes

Goal Management

No

Yes

Yes

Employee Engagement Surveys

No

No

Yes

People Hub

No

No

Included

Payroll Tax Filing

Add-On

Add-On

Included

General Ledger

Add-On

Add-On

Included

Contractor payments

Add-On

Add-On

Included

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Bob, by Hibob is a people management solution that simplifies attendance, onboarding, performance and helps businesses adopt a fresh approach to enhance the employee experience. Its engagement tools and actionable insights help human resources professionals adopt a data-driven technique to decision-making. It helps customize reports, dashboards and provides access to its documents hub to automate paperwork.

Its ongoing support, combined with seamless integrations, makes it accessible for employees and managers. It is data-oriented and is designed to help businesses excite, attract, develop and retain their best talent. It focuses on changing how modern businesses engage and interact with their employees.

It lets companies interact with their employees from anywhere, creating a sense of unity. Some of its capabilities include shout-outs, club views, an optional benefits store and surveys. Seamless integrations with external modules like Comeet, Slack, onelogin, Workable, Google Calendar and more help adapt to growth.
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$8 Monthly
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$16/Employee, Monthly
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Busy Work: Create approval workflows to make daily tasks more efficient. These workflows can be applied to any employee changes, including promotions, terminations and new hires. Automating these processes saves time and reduces administrative overhead. A couple of fully supported features that further cut down on manual work include ACA eligibility calculations and real-time data synchronization, according to our Express App.
  • Get Intelligent Insights: Access reports smoothly, from executives to administrators—with customizable permissions for security. Get real-time data through prebuilt reports on turnover, compensation, equal opportunity and more, plus create custom reports for your key KPIs.
    • TriNet fully supports timesheet management, custom fields, and charts and visualizations for data-driven decision-making.
  • Empower Employees: Let your employees take the reins with employee self-service (ESS) tools to manage their information, including viewing pay stubs and updating benefits elections.
    • New hires can self-enroll in benefits like healthcare and 401k during onboarding or later on.
    • Employees can update their personal info, such as family details, marital status updates, birthdays and work permits.
    • Self-service leave requests are moderately supported.
  • Provide Mobile Access: Check benefits, view pay stubs, access the company directory, clock in and out, and close tasks on the go. Admins can also cross off performance reviews, payroll and time off tasks right from their phones via mobile apps for iOS and Android devices.
    • Simplify PTO: View and request time off in a few steps on the mobile app.
  • Ensure Compliance: Ensure ACA compliance with built-in explanations, tailored configuration suggestions, e-filing, compliance status visibility, offboarding features and ERISA data storage.
  • Connect to Popular Platforms: Use third-party apps for ATS, productivity, 401(k), expense management, employee engagement, learning and development, and accounting (just to name a few). Apps include G Suite, Slack, OnPay and Salesforce.
  • Access TriNet Perks: Provide your employees access to discounts and corporate rates on brands like Costco, AMC Theaters, Disneyland, PODS, and Columbia Sportswear.
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  • User-Friendly UI: Offers a user-friendly UI that strengthens company culture by fostering meaningful professional and social relationships. Create social profiles, share company news and acknowledge employee achievements with shout-outs or kudos. Boost employee motivation with regular appreciation to enhance their productivity. 
  • Supports Non-Traditional Businesses: Designed to support non-traditional and fast-growing organizational structures spread across countries with in-house and remote teams. Track multiple holiday calendars, currencies and customize workflows with fields to meet local needs and practices. Users can scale it to match their growing businesses with key statistics, individual newsfeeds and local information. 
  • Streamlines Core HR Processes:  Automation streamlines a company’s core HR processes and provides a customized onboarding mechanism. Track time and attendance easily while freeing-up HR professionals to focus on complex tasks. Closely monitor changing employee sentiment with optional surveys. Enhance HR performance and amplify employee experiences with crucial business metrics. 
  • Customizable: Users can customize it to meet their unique business needs with minimum assistance. Manage employees while growing from a small business to an enterprise. Scale and modify processes of a growing organization with site settings, customizable processes, workflows and time-off policies. Adapt to local cultures of multiple countries, including workplace customs and national holidays. 
  • Integrations: Offers native integrations with applicant tracking systems like Workable, Greenhouse, Levera and Workable to streamline recruitment processes. Integrates with third-party collaboration tools, including Slack, Microsoft Azure, Microsoft Teams, G-Suite and more. 
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  • Payroll: Log on, go to your payroll overview, and you'll see tasks you need to complete at the top. Click open payroll and review and approve your next pay run. There are also indicators that let you know if anything looks off to prevent payroll errors.
    • Pay Cycle Tracking: Monitor pay cycles and important dates categorized by employee groups (exempt vs non-exempt) with downloadable calendar views.
    • Advanced Issue Notifications: Receive indicators for potential payroll issues prior to final approval, with advanced filters for insights (location, department, job code).
    • Reimbursements: Make reimbursements easy. Choose the type (like driving) and enter the amount right on the platform.
  • Integrations: Integrate with popular accounting software platforms like Xero and QuickBooks.
  • Benefits Administration: Offer standard medical, dental and vision benefits, along with life and disability insurance. Additionally, there are commuter benefits, COBRA administration, workers comp, FSA and HSA. Filter from hundreds of providers for easy comparison and manage their information from a dashboard.
    • Transparent Pricing: Know where your money's going with monthly cost breakdowns that lay out all the details, from dental to life insurance.
  • Time Management: Keep an eye on clock-in/out times and hours worked with real-time dashboards. Set up customizable PTO policies, streamline workflows, view calendars, approve requests with a click and let employees manage their sick days/time-off requests.
  • TimeKeeper iPad App: Protect against fraud and time theft by taking pictures of employees when they check in or out.
  • Performance Management: Leverage goal management, meetings, action items and performance tracking. Run peer and 360-degree reviews using prebuilt templates and customizable questions.
  • Document Management: Centralize employee documents, create custom folders and specify which employees have access.
  • Recruiting and Hiring: Handle all your hiring tasks digitally, fast track completing offer letters with templates and run background checks.
    • Job Post Sharing: Share job listings on free job boards and social media, or boost them on paid channels with just a few clicks.
    • Automated Communication: Send automated texts, emails and notifications to prevent candidates from getting stuck in one step of the hiring process.
    • Candidate Profiles: Click on a candidate's name to access their profile, where you can view their resume, scorecard, assessments, emails, and documents all in one place. Easily reject or advance candidates with just a click from their profile.
    • Seamless Hiring: Once you select a candidate for hire, simply choose their start date and hit "hire." Celebrate when they’re officially onboarded.
  • Onboarding: New hire info syncs across the suite, so you won't have to enter it twice (or worry about double entry). New employees can also manage their part of the process to keep everything accurate and on time.
    • Employee Progress Dashboard: Track who’s completed enrollment and send reminders or invitations to new hires.
  • Compliance Assistant: Use this built-in tool to track federal HR deadlines and set custom reminders. You’ll find detailed explanations of compliance deadlines that could affect your business and sync reminders with your personal calendar. There are also resources to provide a better understanding of regulatory requirements, including ACA, COBRA, EEOC and I-9 compliance.
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  • Automation: Automate time and attendance approvals and reports through its central hub. Simplify clocking in and out for remote and frontline teams. Monitor and manage employee work hours in a streamlined and transparent manner. Monitor attendance reports, work cycles and approve hours while ensuring accuracy and timeliness. Ease payroll generation worries with full views of attendance information and editing abilities. 
  • Onboarding: Set up multiple onboarding flows tailored to meet staff requirements. Gather accurate employee information for onboarding talent profiles to get new recruits started immediately. Automate processes and personalize them to cater to a diverse talent pool. Offer new employees insight into company culture before their starting day. Lets new employees complete their paperwork and document uploads during pre-onboarding to start the first day productively. 
  • Payroll Management: Users can prepare crucial employee data for the payroll system of their choice. Pay employees spread across multiple locations accurately with its flexible integration. Verify and collect payroll data for accuracy. Generate payroll information and benefits from data stored within the solution. Monitor employee changes throughout the payroll cycle to update data. Verify changes in payroll through visual dashboard tracking before running payroll. 
  • Performance Management: Configure performance review cycles and preview new cycles according to their suitability. Customize reminders, settings and messages throughout review cycles. Get a holistic view of staff by including their career timelines and multiple perspectives into the review mechanism. Set an anonymous review system to enhance response quality. Empower staff to select peer reviewers on their own. 
  • Reporting: Automated HR analytics help companies make smart and data-backed HR decisions. Send HR reports monthly with real-time information. Select templates to download or view HR insights. Receive reports, analysis and real-time data with advanced filter capabilities. Analyze employee status and business trends for easy decision making. 
  • Engagement Surveys: Understand staff attitudes and perceptions with real-time analytics. Employees get a platform to voice opinions for ongoing surveys as part of feedback architecture. Monitor employee lifecycle events and milestones in real-time. Boost employee engagement and satisfaction with a wholesome approach towards enriching employee experiences. 
read more...

Product Ranking

#25

among all
HR Management Software

#316

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

72
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85
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57
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TriNet
Hibob
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 34 85 57 98 69 78 73 34 95 47 50 79 14 100 49 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

TriNet
Hibob
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 75 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1503 reviews
Great User Sentiment 255 reviews
82%
of users recommend this product

TriNet has a 'great' User Satisfaction Rating of 82% when considering 1503 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Hibob has a 'great' User Satisfaction Rating of 88% when considering 255 user reviews from 4 recognized software review sites.

5.0 (14)
n/a
4.0 (460)
4.3 (178)
4.2 (822)
4.5 (51)
4.0 (3)
4.3 (7)
3.7 (204)
4.8 (19)

Awards

SelectHub research analysts have evaluated TriNet and concluded it earns best-in-class honors for Time and Attendance Management and Training.

Time and Attendance Management Award
Training Award

we're gathering data

Synopsis of User Ratings and Reviews

Ease of Use: Many users find the platform simple to navigate, making it easy to view paychecks, track time and attendance, manage payroll, and administer benefits.
Automation: Payroll and benefits processes are largely automated, reducing manual tasks and improving efficiency.
Customer Support: The support team is often praised for being professional, friendly and helpful. There are various support options available, including chat and phone and the ability to track case submissions.
Smooth Benefits Enrollment: Most users like its insurance options (especially with it being all integrated right into the platform), including re-enrollment options, multiple language support and mobile enrollment. Overall, the majority found the process hassle-free.
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User Experience: HiBob is known for its modern and intuitive design, making it easy for HR professionals to navigate and use effectively.
Employee Engagement: The platform includes features that specifically focus on boosting employee engagement, recognition, and performance.
Comprehensive Solution: HiBob offers a wide array of HR functionalities, covering everything from onboarding to performance management and analytics.
Customization: Users can tailor workflows and tasks within HiBob to align with their specific needs, without constant reliance on HiBob's support team.
Data Insights: HiBob provides robust reporting and analytics features, giving HR teams valuable data-driven insights to inform decision-making.
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Basic Functionality: Users find the platform design on the basic side, which can be a double-edged sword. While it simplifies navigation, it may feel less intuitive.
Customer Support Wait Times: Some users reported long wait times and the need to connect with multiple support representatives. There are designated support representatives, but the availability depends on the plan you opt for.
Integration Challenges: There have been difficulties linking multiple companies within the platform, complicating things like time-off approvals.
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Onboarding Functionality: HiBob's onboarding features are considered less comprehensive compared to its other functions, which might create extra work for HR during employee onboarding.
Support Reliability: Some users have expressed concerns about the consistency and responsiveness of HiBob's customer support, potentially causing delays in issue resolution.
Sales Promise Fulfillment: There have been instances where users felt that the promises made by the sales team during the initial purchase were not fully met, leading to potential dissatisfaction with the product's delivery.
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In HR, you're responsible for a lot of paperwork for core functions like recruiting, tax filing, payroll and performance management (just to name a few). Trying to keep every document organized and secure the old-fashioned way might feel like managing the Smithsonian.;TriNet can alleviate your document management woes by keeping everything in one place in the cloud.Its platform includes HR management and administration tools, recruiting, payroll and benefits. Overall, I found the design practical and simple. It didn't leave me guessing where to find things.;Manage access to folders and documents, create custom folders and specify which employees have access. In the upper right corner, you'll find your profile along with an arrow that reveals menu options. The top right also features your inbox, notifications, help and a handy search bar.It has separate tabs for worker and company documents. Creating folders to stay organized is easy with the bright orange "Create New Folder" option. Each document allows you to hover over it, where you can click the pencil icon to edit or the trash can icon to delete.Manage employees’ benefits eligibility, view benefit costs and change enrollment details. Scroll down and see everything covered under your plan, from dental and vision to life insurance. To get employees on board, set your open enrollment dates and automate notifications.;Customize email invites, preview the employee experience and ensure no one misses enrollment – once it’s open, they’ll see it as a task at the top of their dashboard.;There’s no guessing when it comes to employee costs, the company contribution and total because it’s laid out clearly in the monthly cost breakdown. Plus, when enrollment time rolls around, there’s a start renewal link, side-by-side plan comparisons and a quoting tool.;My favorite feature is the step-by-step guide because even if you’ve gone through the labyrinth of benefits enrollment seemingly a hundred times, there’s still a lot of ground to cover, which makes setting everything up less overwhelming. Make your enrollment setup unforgettable with benefits checklists that ensure employees don’t miss important options.The payroll module is reasonably straightforward. The layout is on the simple side, featuring main menu optionhs including Overviews, People, Timeline, Reports, Taxes, Forms and Settings.;Just like conveniently passing by a coffee shop on your way to work, essentially every payroll task you have to check off is connected and easy to find. Manage employee notifications, download payroll reports and approve payroll — all in one place.;The candidate landing page is simple. It shows the person’s name to the very left; on the right, you can view their contact info (there’s a phone icon and email icon), location, workflow status, source (like your career page) and the date they applied.So, what happens after clicking a candidate's name? You get directed to their profile and, from there, view their resume, scorecard, assessments, emails and documents. There are options at the top to reject or advance candidates. Once they move to hiring, you select their start date and press hire candidate, and ta-da — you’re greeted with virtual confetti.;I like that there are conveniently automated communication options like sending text messages. It's especially helpful if you’re hiring multiple people and don’t want to lose track of candidates or get anyone stuck in one of the hiring steps.;While everyone learns things at their own pace, from my perspective, I found TriNet a good fit for beginners.;

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User reviews from the past year indicate that HiBob is a breath of fresh air in the realm of HR software. Users consistently praise its intuitive and user-friendly interface, which simplifies complex HR tasks and reduces administrative burden. One user, for example, raved about the platform's ability to streamline data management, making it a "breeze" to compile and organize employee information. This ease of use is a key differentiator for HiBob, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have pointed out that while HiBob excels in many areas, its onboarding features could use some improvement. Despite this, the software's strengths, such as its robust reporting and analytics, customizable workflows, and comprehensive employee database management, have earned it a reputation as a powerful and flexible HR solution. Users particularly appreciate the platform's ability to generate custom reports, providing valuable insights into workforce trends and employee performance. Overall, HiBob is best suited for small to mid-sized businesses, especially those with a globally distributed workforce, that are looking for a modern, agile, and employee-centric HR solution. Its intuitive design, coupled with its comprehensive suite of features, makes it an ideal choice for organizations aiming to streamline HR processes, enhance employee engagement, and gain a competitive edge in today's rapidly evolving business landscape.

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