UKG Pro vs Ellucian

UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

Ellucian is an elearning tool that specializes in higher education. Reviewers were pleased with the range of features, simple setup and functioning integrations. They especially like the customer service, which many described as helpful and timely. One of the most significant issues found across negative reviews was with the outdated code and the user interface. Users reported that the interface was hard to learn, challenging to navigate, ugly, obsolete and frustrating. Last, users weren’t pleased with the price, feeling that it cost too much given the scope of the system. Ellucian looks like a good choice for medium-sized high education institutions. Be sure to demo extensively and establish requirements before purchasing.