UKG Pro vs Hibob

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Our analysts compared UKG Pro vs Hibob based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Bob, by Hibob is a people management solution that simplifies attendance, onboarding, performance and helps businesses adopt a fresh approach to enhance the employee experience. Its engagement tools and actionable insights help human resources professionals adopt a data-driven technique to decision-making. It helps customize reports, dashboards and provides access to its documents hub to automate paperwork.

Its ongoing support, combined with seamless integrations, makes it accessible for employees and managers. It is data-oriented and is designed to help businesses excite, attract, develop and retain their best talent. It focuses on changing how modern businesses engage and interact with their employees.

It lets companies interact with their employees from anywhere, creating a sense of unity. Some of its capabilities include shout-outs, club views, an optional benefits store and surveys. Seamless integrations with external modules like Comeet, Slack, onelogin, Workable, Google Calendar and more help adapt to growth.
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$100/User, Monthly
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$16/Employee, Monthly
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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • User-Friendly UI: Offers a user-friendly UI that strengthens company culture by fostering meaningful professional and social relationships. Create social profiles, share company news and acknowledge employee achievements with shout-outs or kudos. Boost employee motivation with regular appreciation to enhance their productivity. 
  • Supports Non-Traditional Businesses: Designed to support non-traditional and fast-growing organizational structures spread across countries with in-house and remote teams. Track multiple holiday calendars, currencies and customize workflows with fields to meet local needs and practices. Users can scale it to match their growing businesses with key statistics, individual newsfeeds and local information. 
  • Streamlines Core HR Processes:  Automation streamlines a company’s core HR processes and provides a customized onboarding mechanism. Track time and attendance easily while freeing-up HR professionals to focus on complex tasks. Closely monitor changing employee sentiment with optional surveys. Enhance HR performance and amplify employee experiences with crucial business metrics. 
  • Customizable: Users can customize it to meet their unique business needs with minimum assistance. Manage employees while growing from a small business to an enterprise. Scale and modify processes of a growing organization with site settings, customizable processes, workflows and time-off policies. Adapt to local cultures of multiple countries, including workplace customs and national holidays. 
  • Integrations: Offers native integrations with applicant tracking systems like Workable, Greenhouse, Levera and Workable to streamline recruitment processes. Integrates with third-party collaboration tools, including Slack, Microsoft Azure, Microsoft Teams, G-Suite and more. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Automation: Automate time and attendance approvals and reports through its central hub. Simplify clocking in and out for remote and frontline teams. Monitor and manage employee work hours in a streamlined and transparent manner. Monitor attendance reports, work cycles and approve hours while ensuring accuracy and timeliness. Ease payroll generation worries with full views of attendance information and editing abilities. 
  • Onboarding: Set up multiple onboarding flows tailored to meet staff requirements. Gather accurate employee information for onboarding talent profiles to get new recruits started immediately. Automate processes and personalize them to cater to a diverse talent pool. Offer new employees insight into company culture before their starting day. Lets new employees complete their paperwork and document uploads during pre-onboarding to start the first day productively. 
  • Payroll Management: Users can prepare crucial employee data for the payroll system of their choice. Pay employees spread across multiple locations accurately with its flexible integration. Verify and collect payroll data for accuracy. Generate payroll information and benefits from data stored within the solution. Monitor employee changes throughout the payroll cycle to update data. Verify changes in payroll through visual dashboard tracking before running payroll. 
  • Performance Management: Configure performance review cycles and preview new cycles according to their suitability. Customize reminders, settings and messages throughout review cycles. Get a holistic view of staff by including their career timelines and multiple perspectives into the review mechanism. Set an anonymous review system to enhance response quality. Empower staff to select peer reviewers on their own. 
  • Reporting: Automated HR analytics help companies make smart and data-backed HR decisions. Send HR reports monthly with real-time information. Select templates to download or view HR insights. Receive reports, analysis and real-time data with advanced filter capabilities. Analyze employee status and business trends for easy decision making. 
  • Engagement Surveys: Understand staff attitudes and perceptions with real-time analytics. Employees get a platform to voice opinions for ongoing surveys as part of feedback architecture. Monitor employee lifecycle events and milestones in real-time. Boost employee engagement and satisfaction with a wholesome approach towards enriching employee experiences. 
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Product Ranking

#2

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HR Management Software

#316

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HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 255 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Hibob has a 'great' User Satisfaction Rating of 88% when considering 255 user reviews from 4 recognized software review sites.

4.2 (1497)
4.3 (178)
4.2 (601)
4.5 (51)
4.3 (531)
4.3 (7)
4.4 (1422)
4.8 (19)

Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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User Experience: HiBob is known for its modern and intuitive design, making it easy for HR professionals to navigate and use effectively.
Employee Engagement: The platform includes features that specifically focus on boosting employee engagement, recognition, and performance.
Comprehensive Solution: HiBob offers a wide array of HR functionalities, covering everything from onboarding to performance management and analytics.
Customization: Users can tailor workflows and tasks within HiBob to align with their specific needs, without constant reliance on HiBob's support team.
Data Insights: HiBob provides robust reporting and analytics features, giving HR teams valuable data-driven insights to inform decision-making.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Onboarding Functionality: HiBob's onboarding features are considered less comprehensive compared to its other functions, which might create extra work for HR during employee onboarding.
Support Reliability: Some users have expressed concerns about the consistency and responsiveness of HiBob's customer support, potentially causing delays in issue resolution.
Sales Promise Fulfillment: There have been instances where users felt that the promises made by the sales team during the initial purchase were not fully met, leading to potential dissatisfaction with the product's delivery.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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User reviews from the past year indicate that HiBob is a breath of fresh air in the realm of HR software. Users consistently praise its intuitive and user-friendly interface, which simplifies complex HR tasks and reduces administrative burden. One user, for example, raved about the platform's ability to streamline data management, making it a "breeze" to compile and organize employee information. This ease of use is a key differentiator for HiBob, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have pointed out that while HiBob excels in many areas, its onboarding features could use some improvement. Despite this, the software's strengths, such as its robust reporting and analytics, customizable workflows, and comprehensive employee database management, have earned it a reputation as a powerful and flexible HR solution. Users particularly appreciate the platform's ability to generate custom reports, providing valuable insights into workforce trends and employee performance. Overall, HiBob is best suited for small to mid-sized businesses, especially those with a globally distributed workforce, that are looking for a modern, agile, and employee-centric HR solution. Its intuitive design, coupled with its comprehensive suite of features, makes it an ideal choice for organizations aiming to streamline HR processes, enhance employee engagement, and gain a competitive edge in today's rapidly evolving business landscape.

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Screenshots

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