UKG Pro vs PeopleGuru

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Our analysts compared UKG Pro vs PeopleGuru based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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PeopleGuru offers a comprehensive software solution designed to streamline HR and payroll processes with precision and efficiency. Tailored for mid-sized businesses, it excels in industries such as healthcare, manufacturing, and professional services. The platform's robust features include automated payroll processing, employee self-service portals, and advanced reporting capabilities, which enhance operational efficiency and accuracy. Users appreciate its intuitive interface and seamless integration with existing systems, which simplifies complex HR tasks. PeopleGuru stands out for its ability to adapt to specific organizational needs, providing a flexible and scalable solution. While pricing details are not explicitly available, potential users are encouraged to contact SelectHub for a customized quote that aligns with their unique requirements. Overall, PeopleGuru is a versatile and reliable choice for businesses seeking to optimize their HR and payroll functions, offering a blend of innovation and practicality that distinguishes it from similar products in the market.
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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Drives Productivity: Managers are actively involved in salary reviews and engaged with their people, which ultimately results in higher retention rates, happier employees and an overall increase in productivity. The ability to recognize and reward employees for a job well done boosts their confidence as well.  
  • Improves Decision Making: Users can view turnover trends, perform overtime analysis or predict future talents with PeopleGuru reporting. The solution provides over 400 standard reports, configurable dashboards and ad-hoc reporting for accurate information 
  • Saves Time:  Organizations can eliminate the time and hassle of gathering and manually calculating data on outdated timesheets with the PeopleGuru web clock. An at-a-glance view provides managers with a quick overview of employee reviews, statuses and ratings. They can drill down deeper into the details of each employee and instantly leave comments and ratings, or take any other necessary actions. 
  • Ensures Compliance:  Companies can ensure that each employee is in compliance with the rules and regulations surrounding the ACA. The system quickly retrieves, manages and obtains data for every employee. It simplifies the entire process from testing to reporting to year-end filing. 
  • Go 100% Paperless: Eligibility management and online open enrollment enables a 100% paperless experience. PeopleGuru offers carrier connections for ads and deletes along with carrier reconciliation tools. Users can compare and contrast their plan options via the web or mobile app. 
  • Centralizes Data:  Manage the entire workforce with client-defined, configurable workflows, notifications, and comprehensive self-service functionality,. PeopleGuru is not composed of multiple integrated modules- instead it is a single application for complete employee life cycle management. 
  • Provides Flexibility and Agility: With a focus on technology development, the solution is easily adapted to compliance changes or unique client requirements. It can deliver enterprise-level functionality not typically found in the mid-market at very competitive price points. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Payroll: This feature handles complex tax and corporate structures with gross to net pre- and post-payroll processing. It ensures employees get paid accurately and on time. Capabilities include configurable time entry screens, manual checks, full-service tax filing, payroll alerts and notifications, labor distribution, shift pay, overtime calculation, and integrated time and labor software. 
  • Payroll Reports: The Payroll Wizard guides users step-by-step through pay entry and payroll processing. Accurate calculations ensure the organization is always in compliance with state and federal laws. Users can review all payroll information to double-check for errors. It provides over 60 standard payroll reports with point and time reporting. 
  • Benefits Management:  The single database solution for Payroll, HR and Benefits ensures that data is 100% accurate. Employees can view their benefit plan options and cost by pay period, month or annual spending to determine which plan best fits their financial and healthcare needs. They can also view, email and print their health plan ID cards. 
  • Time Management: PeopleGuru Time is designed to handle complex timekeeping, capturing time via web clocks, native mobile apps, biometrics or badge readers. The system helps to control labor costs, avoid costly overtime, ensure the organization is never understaffed, create employee schedules and manage employees by location via geo-clock capabilities. 
  • Salary Management: Users can conduct salary review events, establish budgets, and ensure that an organization is recognizing and rewarding top talent. The system offers performance ratings, comp ratios, and comparison of employee salaries to peers by job, location and position. It maintains consistent salary workflows and keeps a record of all salary history details.  
  • Talent Acquisition:  This feature helps to attract top talent and make a lasting first impression with configurable application processes and workflows. Users can pre-screen candidates, create job requisitions, post to job boards, track each phase, view results of screenings, schedule interviews, and embed questionnaires and videos.  
  • Self-Service Portal:  Self-Service improves employee engagement, encourages collaboration and drives overall efficiency for both managers and employees. Users can access their personal information, including W-2s, W-4s and pay stubs. They can also manage benefit plans and open enrollment and view time off requests, time off approvals, daily feeds and personal action forms. 
  • Performance Management: The system supports employee recognition and productivity with tools to conduct performance reviews, talent assessments and peer reviews. Reviewing managers can use dropdowns and select specific employees to generate customized reviews. They can provide real-time feedback, do succession planning and track employee engagement.  
  • Onboarding:  Employees can complete their administrative tasks online before their start date to ensure a productive and engaging first day. They can download forms, receive resident state tax information and electronically sign documents. 
  • Employee Engagement:  A social communication platform helps employees be more engaged. Managers can engage employees through polls, company updates, awards and recognition, calendars, timelines, and direct messaging. 
  • Account Management Services: The Account Management service team takes care of client partners post-implementation. They assign a service guru for general help desk, and a transaction support and strategic guru for strategic initiatives that ensure clients achieve their desired business outcomes. Subject matter gurus help with analytics, complex workflows, tax and treasury, and third-party integrations. 
  • Mobile Application: The mobile app supports all platform features. Designed for a virtual workforce, it allows users to review and approve time cards, clock in and out, request PTO, track job costing and view hours. 
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Product Ranking

#2

among all
HR Management Software

#27

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

85
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76
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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PeopleGuru
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Excellent User Sentiment 8 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

97%
of users recommend this product

PeopleGuru has a 'excellent' User Satisfaction Rating of 97% when considering 8 user reviews from 2 recognized software review sites.

4.2 (1497)
5.0 (2)
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Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

PeopleGuru stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Automated Payroll: PeopleGuru automates numerous payroll tasks, such as timekeeping registration, which streamlines payroll processing and reduces errors.
User-Friendly Interface: The system is designed to be easy to use for everyday HR and payroll tasks, making it simple for users to manage employee information, track time and attendance, and process payroll.
Dedicated Support Team: PeopleGuru offers excellent customer support, with knowledgeable and responsive representatives who are available to answer questions and resolve issues promptly.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Navigation Challenges: Some users have reported that finding specific information or tools within the system can be cumbersome.
Limited Customization: While PeopleGuru offers customizable modules, some users desire more flexibility and options to tailor the software to their specific needs.
Reporting Complexity: Although PeopleGuru provides robust reporting features, building custom reports can be intricate and require a learning curve.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Is PeopleGuru a true human resources guru? User reviews from the last year suggest that PeopleGuru is a capable and well-regarded cloud-based HR and payroll software solution, particularly celebrated for its user-friendliness, comprehensive features, and stellar customer support. Users rave about the software's ability to simplify complex HR and payroll processes, saving them valuable time and effort. For instance, one user highlighted how PeopleGuru streamlined their payroll process, reducing a two-day ordeal of chasing down missing time punches to a matter of minutes. However, like any good guru, PeopleGuru has its quirks. Some users have pointed out that the software's navigation could be more intuitive and that the reporting features could benefit from some enhancements. Despite these minor drawbacks, PeopleGuru shines in its ability to streamline core HR functions, such as onboarding, payroll, and benefits enrollment, making it a favorite among users. Its intuitive time tracking and management features, coupled with the ability to customize modules like performance management, further solidify its position as a powerful HR toolkit. PeopleGuru's key differentiator lies in its customer-centric approach, with users consistently praising the responsiveness and helpfulness of the support team. This personalized touch, combined with the software's robust functionality and ease of use, makes PeopleGuru an ideal solution for mid-sized organizations seeking to streamline their HR operations and empower their employees.

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