UKG Pro vs Personio

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Our analysts compared UKG Pro vs Personio based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Personio is a comprehensive software solution designed to streamline HR management tasks, including recruitment, payroll, and employee data management. It is particularly well-suited for small to medium-sized enterprises seeking to enhance their HR processes with a user-friendly and efficient platform. The software's intuitive interface and robust functionality make it an attractive option for businesses aiming to optimize their human resources operations without the complexity often associated with larger systems.

Key benefits of using Personio include improved organizational efficiency, reduced administrative burden, and enhanced data accuracy. Popular features encompass applicant tracking, performance reviews, and time tracking, all integrated into a cohesive system. Users frequently commend its ease of use and the seamless integration of various HR functions, which contribute to a more streamlined workflow.

In terms of pricing, Personio typically operates on a subscription model, with costs varying based on the number of employees and selected features. This flexible pricing structure allows businesses to scale the service according to their specific needs, ensuring cost-effectiveness. Compared to similar products, Personio is often praised for its balance of functionality and simplicity, making it a preferred choice for many organizations.

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$100/User, Monthly
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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Data Security: All personnel data and analytics are secure from theft and tampering, in compliance with EU General Data Protection Regulation. 
  • Accessibility: Employees can apply for absences on the go and have them approved by managers. 
  • Tailor-Made Plan: Access a detailed project plan customized according to business requirements to make the best use of all capabilities quickly. 
  • Automation: Allow automation of various core HR processes and enable the automatic flow of salary, hourly wages and bonuses to payroll. 
  • Time Saving: With efficient HR processes and an overview for all employees’ performance, save time to improve productivity by focusing on more pressing matters. 
  • Deliver on Time: Ensure timely delivery of tasks and minimal missed deadlines with automated reminders to employees and executives for tasks and to-dos. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Payroll: Access all personal data in a centralized location. Employees can also make changes to their master data to ensure accuracy. 
  • Performance Management: Record performance, define qualitative or quantitative individual goals and document them. Results from linked goals and bonuses can be shared automatically with payroll. 
  • On-boarding: View onboarding tasks centrally and send automatic reminders for tasks. Minimize the effort for coordination with automated onboarding. 
  • Digital Personnel File: Store and access all personnel data in compliance with laws and regulations in a centralized database. Set access rights defining who can view and change personnel data. 
  • Time Tracking: Records and calculates working hours accurately with supervisor confirmation. Also evaluates working hours using reports and reminds executives of outstanding permits. 
  • Employee Self Service: Allow employees to: 
    •  View and update their personnel data, working hours and absences. 
    •  Request vacation. 
    •  Access an overview of payslips, remaining vacation time and job references. 
  • Reporting and Analytics: Enable smarter decision-making and strategize personnel processes and planning based on predefined or customized reports. 
  • Integrations: Improve efficiency by connecting with third-party applications like DateV, askDante, Boomr, Circula and more. 
  • Workflows: Simplify the approval process and save time by using templates. Also allows electronic signature for documents. 
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Product Ranking

#2

among all
HR Management Software

#361

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Personio
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Personio
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 396 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Personio has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

4.2 (1497)
4.4 (134)
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4.4 (1422)
4.25 (3)

Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Intuitive Interface: Many users praise Personio for its user-friendly interface, finding it easy to navigate and use for tasks like managing employee data, tracking absences, and generating reports.
Automation Capabilities: Personio's automation features are a big plus for users, as they streamline tasks such as onboarding new hires, managing approvals, and tracking time off, freeing up HR staff to focus on more strategic initiatives.
Comprehensive Reporting: Users appreciate the detailed reports generated by Personio, which provide valuable insights into workforce data, such as employee turnover, performance trends, and compensation analysis.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Reporting limitations: Users express frustration with the limited reporting functionalities, particularly the inability to generate comprehensive reports without exporting data to other tools.
Complex user interface: Some users find the platform's interface difficult to navigate, especially when trying to locate specific functionalities or complete tasks quickly.
Customer support challenges: There are reports of delayed response times and difficulties in getting support for technical issues, leading to frustration among users who require prompt assistance.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Is Personio the personal touch your business needs to manage its people? User reviews from the last year suggest that Personio is a user-friendly HR software with a wide range of features, making it a popular choice for businesses of all sizes. Reviewers praise its ease of use, flexibility, and customer support. Some users highlight the software's ability to integrate with other business systems, simplifying data management and saving time. Others appreciate the comprehensive nature of Personio, covering most aspects of HR, from recruitment and onboarding to payroll and performance management. This all-in-one approach makes it a valuable tool for streamlining HR processes and improving efficiency. However, some users point out that Personio's pricing can be a bit steep, especially for smaller businesses. Despite this, many believe the software's extensive features and functionality justify the investment for most organizations. Personio seems best suited for small and medium-sized enterprises (SMEs) looking for a comprehensive and user-friendly HR solution. Its ability to centralize and automate various HR tasks, coupled with its strong customer support, makes it a valuable asset for businesses seeking to optimize their HR operations and free up time for more strategic initiatives.

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UKG Dimensions

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