UKG Pro vs Shareworks

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Our analysts compared UKG Pro vs Shareworks based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Shareworks Software Tool

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Shareworks is a comprehensive software solution designed to streamline HR management tasks, particularly focusing on equity plan administration. It is most suited for companies of all sizes that need to manage employee stock options, restricted stock units, and other equity compensation plans efficiently. The platform offers robust features such as real-time reporting, compliance tracking, and seamless integration with payroll systems, making it a valuable tool for HR departments. One of the key benefits of Shareworks is its ability to simplify complex equity management processes, reducing administrative burden and ensuring accuracy. Users appreciate the intuitive interface and the detailed analytics that provide insights into employee engagement and plan performance. Compared to similar products, Shareworks is often praised for its user-friendly design and comprehensive support services. Pricing for Shareworks varies based on the size of the company and the specific features required, typically involving a subscription model with annual payments. This flexibility allows businesses to scale their usage according to their needs, making it a cost-effective solution for managing equity compensation.
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$100/User, Monthly
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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Streamlined Equity Management: Simplifies the administration of equity plans, reducing manual errors and saving time for HR teams.
  • Enhanced Employee Engagement: Provides employees with easy access to their equity information, fostering a sense of ownership and motivation.
  • Regulatory Compliance: Ensures adherence to global regulatory requirements, minimizing the risk of non-compliance and associated penalties.
  • Data-Driven Insights: Offers robust reporting and analytics tools, enabling data-driven decision-making and strategic planning.
  • Scalability: Adapts to the needs of growing companies, supporting a wide range of equity plans and participant numbers.
  • Cost Efficiency: Reduces administrative costs by automating complex processes and minimizing the need for manual intervention.
  • Improved Accuracy: Ensures precise tracking and management of equity grants, vesting schedules, and transactions.
  • Global Reach: Supports multinational organizations with features tailored to different countries' tax and legal requirements.
  • Employee Self-Service: Empowers employees to manage their equity plans through a user-friendly portal, reducing HR workload.
  • Integration Capabilities: Seamlessly integrates with other HR and financial systems, ensuring data consistency and reducing duplication of efforts.
  • Audit Readiness: Maintains detailed records and audit trails, facilitating easier and more efficient audits.
  • Customizable Solutions: Offers flexible configurations to meet the unique needs of different organizations and equity plans.
  • Real-Time Updates: Provides real-time updates on equity transactions and valuations, ensuring stakeholders have the most current information.
  • Security and Privacy: Employs advanced security measures to protect sensitive employee and company data.
  • Employee Education: Includes resources and tools to help employees understand their equity plans and make informed decisions.
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Equity Plan Management: Comprehensive tools for managing various types of equity plans, including stock options, restricted stock units (RSUs), and employee stock purchase plans (ESPPs).
  • Global Compliance: Ensures adherence to local regulations and tax laws across multiple jurisdictions, reducing the risk of non-compliance.
  • Participant Portal: A user-friendly interface for employees to view and manage their equity holdings, exercise options, and track vesting schedules.
  • Real-Time Reporting: Advanced reporting capabilities that provide real-time insights into equity plan performance, participant activity, and financial impact.
  • Automated Workflows: Streamlines administrative tasks with automated processes for grant issuance, vesting, and option exercises.
  • Integration Capabilities: Seamlessly integrates with HRIS, payroll, and financial systems to ensure data consistency and accuracy.
  • Customizable Dashboards: Personalized dashboards that allow administrators to monitor key metrics and access critical data at a glance.
  • Mobile Access: Mobile-friendly platform enabling participants to manage their equity plans on-the-go via smartphones and tablets.
  • Tax Optimization Tools: Features that help participants and administrators optimize tax outcomes related to equity transactions.
  • Audit Trails: Detailed audit logs that track all changes and transactions, ensuring transparency and accountability.
  • Employee Education Resources: Comprehensive educational materials and tools to help employees understand their equity compensation and make informed decisions.
  • Data Security: Robust security measures, including encryption and multi-factor authentication, to protect sensitive information.
  • Scalability: Designed to accommodate the needs of companies of all sizes, from startups to large enterprises.
  • Support Services: Access to dedicated support teams and resources to assist with implementation, troubleshooting, and ongoing management.
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Product Ranking

#2

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#121

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Good User Sentiment 14 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

74%
of users recommend this product

Shareworks has a 'good' User Satisfaction Rating of 74% when considering 14 user reviews from 1 recognized software review sites.

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Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Easy to Use: Users consistently praise Shareworks for its intuitive interface, making it easy to navigate and manage employee equity plans, even for those with limited experience.
Streamlined Administration: Shareworks simplifies the administration of equity plans, automating tasks like grant issuance, vesting calculations, and reporting, freeing up HR teams to focus on other priorities.
Comprehensive Reporting: The platform provides detailed reports on equity plan activity, allowing HR to track key metrics, analyze trends, and make informed decisions about compensation and equity strategies.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Shareworks' customer support team, providing timely assistance and resolving issues efficiently.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Limited Reporting Options: Some users have found the reporting features to be limited, making it difficult to track key metrics like employee engagement or performance.
Steep Learning Curve: The platform can be complex to navigate, especially for new users, requiring significant time investment to master its functionalities.
Lack of Customization: Users have expressed frustration with the limited customization options, making it challenging to tailor the platform to their specific HR needs.
Integration Challenges: Integrating Shareworks with other HR systems can be a cumbersome process, leading to data inconsistencies and potential errors.
Customer Support Issues: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Is Shareworks really share-worthy, or does it need a performance review? User reviews from the past year present a mixed bag when it comes to Shareworks. Some users appreciate the platform's intuitive design and robust reporting capabilities, highlighting how it simplifies complex equity plans and provides a clear audit trail. For example, one user praised the software's ability to model different forecasting scenarios, which helped them make informed decisions about their equity compensation. However, other users have voiced concerns about the platform's customer support and occasional technical glitches. One user specifically mentioned experiencing difficulties integrating Shareworks with their existing HRIS system, leading to delays and frustration. This disparity in experiences suggests that Shareworks's suitability hinges on specific needs and expectations. Shareworks seems to be a good fit for publicly traded companies or large private companies with sophisticated equity compensation plans, especially those already familiar with Morgan Stanley's suite of financial services. Its strengths lie in its comprehensive features, detailed reporting, and integration with other Morgan Stanley products. However, smaller businesses or those with simpler equity structures might find the platform's complexity and cost outweigh its benefits. Ultimately, deciding whether Shareworks truly "works" for your organization requires careful consideration of your specific requirements and a thorough assessment of its capabilities against your needs.

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