UKG Pro vs Timeco

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Our analysts compared UKG Pro vs Timeco based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Timeco offers a comprehensive software solution designed to streamline HR management tasks, including time tracking, payroll processing, and employee scheduling. This platform is particularly well-suited for mid-sized to large organizations that require robust and scalable HR tools to manage a diverse workforce efficiently. Users appreciate the intuitive interface and the ability to customize features to fit specific business needs, which enhances overall productivity and compliance.

One of the standout benefits of Timeco is its real-time data analytics, which provides actionable insights into workforce performance and labor costs. This feature is crucial for businesses aiming to optimize their operations and make data-driven decisions. Additionally, the software's integration capabilities with other enterprise systems ensure a seamless workflow, reducing administrative overhead.

Pricing for Timeco typically varies based on the number of users and the specific modules selected, with options for monthly or annual payments. This flexibility allows businesses to scale their investment according to their growth and needs. Compared to similar products, users often highlight Timeco's reliability and customer support as key differentiators, making it a preferred choice for comprehensive HR management.

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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Improved Efficiency: Automate repetitive HR tasks such as payroll processing and leave management, freeing up time for strategic initiatives.
  • Enhanced Compliance: Stay up-to-date with labor laws and regulations through automated updates, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Utilize comprehensive analytics and reporting tools to make informed decisions based on real-time data.
  • Employee Self-Service: Empower employees to manage their own information, such as updating personal details and accessing pay stubs, reducing administrative workload.
  • Streamlined Recruitment: Simplify the hiring process with integrated applicant tracking, from posting job openings to onboarding new hires.
  • Performance Management: Track and evaluate employee performance with customizable appraisal systems, fostering a culture of continuous improvement.
  • Cost Savings: Reduce overhead costs by minimizing manual processes and errors, leading to more efficient resource allocation.
  • Scalability: Easily scale the software to accommodate business growth, ensuring it meets the evolving needs of your organization.
  • Centralized Information: Maintain a single source of truth for all HR-related data, improving accuracy and accessibility.
  • Enhanced Security: Protect sensitive employee information with robust security measures, including encryption and access controls.
  • Improved Employee Engagement: Foster a positive work environment with tools for feedback, recognition, and career development.
  • Customizable Workflows: Tailor the software to fit your specific business processes, enhancing operational efficiency.
  • Reduced Paperwork: Transition to a paperless environment with digital document management, reducing clutter and environmental impact.
  • Time Tracking: Accurately monitor employee hours and attendance, ensuring fair compensation and compliance with labor laws.
  • Integration Capabilities: Seamlessly integrate with other business systems, such as accounting and project management software, for a unified workflow.
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Time Tracking: Accurately monitor employee hours with real-time data capture and automated timesheet generation.
  • Payroll Integration: Seamlessly connect with major payroll systems to ensure timely and accurate compensation.
  • Employee Scheduling: Create, modify, and distribute work schedules with ease, while considering employee availability and labor laws.
  • Leave Management: Streamline the process of requesting, approving, and tracking employee leave, including vacation, sick days, and other absences.
  • Mobile Access: Enable employees and managers to access the system from any device, ensuring flexibility and convenience.
  • Compliance Tracking: Stay compliant with labor regulations by automatically updating and applying relevant rules and policies.
  • Reporting and Analytics: Generate detailed reports and gain insights into workforce metrics, such as attendance patterns and overtime trends.
  • Employee Self-Service Portal: Empower employees to manage their own information, including personal details, timesheets, and leave requests.
  • Customizable Workflows: Tailor the system to fit your organization's specific processes and approval hierarchies.
  • Biometric Integration: Enhance security and accuracy with biometric time clocks that use fingerprint or facial recognition technology.
  • Notifications and Alerts: Keep everyone informed with automated notifications for schedule changes, leave approvals, and other important updates.
  • Data Security: Protect sensitive information with robust security measures, including encryption and role-based access controls.
  • API Access: Integrate Timeco with other business systems through a comprehensive API, ensuring seamless data flow across platforms.
  • Geofencing: Utilize location-based technology to ensure employees clock in and out only when they are within designated work areas.
  • Task Management: Assign and track tasks to ensure project deadlines are met and productivity is maintained.
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Product Ranking

#2

among all
HR Management Software

#90

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Excellent User Sentiment 8 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Timeco has a 'excellent' User Satisfaction Rating of 93% when considering 8 user reviews from 1 recognized software review sites.

4.2 (1497)
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Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

Timeco stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Easy to Use: Users consistently praise Timeco's intuitive interface, making it simple to navigate and manage employee information, even for those with limited HR experience.
Comprehensive Features: Timeco offers a wide range of features, including time and attendance tracking, payroll processing, performance management, and employee onboarding, providing a one-stop solution for HR needs.
Mobile Accessibility: The mobile app allows HR professionals to access and manage employee data from anywhere, anytime, enhancing flexibility and responsiveness.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Timeco's customer support team, providing timely assistance and resolving issues efficiently.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Limited Mobile Functionality: Some users have reported that the mobile app lacks key features, making it difficult to manage tasks and access information on the go. For example, approving time off requests or viewing employee schedules can be cumbersome on the mobile app.
Steep Learning Curve: The software's interface can be complex and overwhelming for new users, requiring significant time and effort to master. This can lead to frustration and slow adoption, especially for employees who are not tech-savvy.
Lack of Customization: The system may not offer enough flexibility to tailor it to specific business needs. For instance, some users have found it difficult to customize reporting dashboards or create custom workflows to fit their unique processes.
Integration Challenges: Integrating Timeco with other HR systems or third-party applications can be challenging, leading to data inconsistencies and workflow disruptions. This can be a major pain point for businesses that rely on a connected ecosystem of HR tools.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Is Timeco truly timely in addressing the needs of HR departments? User reviews from the past year paint a somewhat mixed picture. Some users praise Timeco's intuitive interface and robust reporting features, finding it a significant upgrade from previous HR management systems they've used. For example, many appreciate the streamlined onboarding process and the ease with which they can generate custom reports on employee data. However, a recurring complaint centers around Timeco's limited integrations with other software, particularly payroll and benefits platforms. This lack of interoperability necessitates manual data entry, which some users find cumbersome and time-consuming. Ultimately, Timeco seems best suited for small to medium-sized businesses with straightforward HR needs. Its user-friendly design and comprehensive core features make it a solid choice for managing essential HR functions. However, companies with more complex requirements or those heavily reliant on integrated systems might find Timeco's limitations frustrating.

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Screenshots

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