Entra ID vs Ping Identity

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Our analysts compared Entra ID vs Ping Identity based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Entra ID is a sophisticated software solution designed to manage Identity and Access Management (IAM) tasks with precision. It is particularly well-suited for enterprises across various industries, including finance, healthcare, and technology, where secure and efficient access control is paramount. The software excels in providing robust authentication, seamless single sign-on (SSO), and comprehensive user lifecycle management, ensuring that only authorized individuals can access sensitive information and systems.

One of the standout benefits of Entra ID is its ability to integrate effortlessly with a wide range of applications and services, enhancing operational efficiency and security. Its powerful features include multi-factor authentication (MFA), conditional access policies, and detailed audit logs, which collectively bolster an organization's security posture. Users often praise its intuitive interface and the ease with which it can be deployed and managed.

Compared to similar IAM products, Entra ID is frequently highlighted for its scalability and reliability. Pricing details can vary based on specific needs and configurations, so it is advisable to contact SelectHub for a tailored quote. This ensures that organizations receive a pricing structure that aligns with their unique requirements.

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Ping Identity offers a comprehensive suite of software solutions designed to manage Identity and Access Management (IAM) tasks. This includes capabilities such as single sign-on (SSO), multi-factor authentication (MFA), and access security. The platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. This is due to its ability to integrate with a wide range of applications and systems, ensuring secure and efficient access management.

Key benefits of Ping Identity include enhanced security, improved user productivity, and streamlined compliance with regulatory requirements. Popular features encompass adaptive authentication, API security, and centralized access control. Users often appreciate the platform's flexibility and scalability, which allow it to grow alongside their business needs.

In comparison to similar products, Ping Identity is frequently praised for its user-friendly interface and strong customer support. Pricing details can vary based on specific requirements and usage, so it is recommended to contact SelectHub for a tailored pricing quote.

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Product Insights

  • Enhanced Security: Entra ID provides multi-factor authentication (MFA) to ensure that only authorized users gain access, significantly reducing the risk of unauthorized access.
  • Streamlined User Management: Centralized user management allows administrators to easily add, remove, and update user information, saving time and reducing errors.
  • Improved Compliance: Entra ID helps organizations meet regulatory requirements by providing detailed audit logs and compliance reports, making it easier to demonstrate adherence to standards like GDPR and HIPAA.
  • Seamless Integration: The software integrates smoothly with a wide range of applications and services, including Microsoft 365, enabling a unified identity management system across the organization.
  • Cost Efficiency: By automating identity and access management tasks, Entra ID reduces the need for manual intervention, lowering operational costs and freeing up IT resources for other critical tasks.
  • Enhanced User Experience: Single sign-on (SSO) capabilities allow users to access multiple applications with one set of credentials, improving productivity and reducing password fatigue.
  • Scalability: Entra ID can easily scale to accommodate growing organizations, ensuring that identity management remains efficient and effective as the number of users and applications increases.
  • Risk Mitigation: Advanced threat detection and response features help identify and mitigate potential security threats before they can cause harm, protecting sensitive data and systems.
  • Customizable Policies: Administrators can create and enforce custom access policies based on user roles, locations, and other criteria, ensuring that access is granted appropriately and securely.
  • Improved Collaboration: By providing secure access to external partners and contractors, Entra ID facilitates better collaboration while maintaining control over sensitive information.
  • Reduced Downtime: Automated provisioning and de-provisioning of user accounts minimize the risk of errors that could lead to downtime, ensuring continuous access to critical systems and applications.
  • Enhanced Visibility: Comprehensive reporting and analytics provide insights into user activity and access patterns, helping organizations make informed decisions about their identity and access management strategies.
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  • Enhanced Security: Ping Identity provides robust multi-factor authentication (MFA) and single sign-on (SSO) capabilities, significantly reducing the risk of unauthorized access.
  • Streamlined User Experience: With SSO, users can access multiple applications with a single set of credentials, improving productivity and reducing password fatigue.
  • Scalability: The platform can easily scale to accommodate growing user bases and increasing authentication requests, making it suitable for organizations of all sizes.
  • Compliance Support: Ping Identity helps organizations meet regulatory requirements such as GDPR, HIPAA, and CCPA by providing detailed audit logs and secure data handling practices.
  • Reduced IT Overhead: Automated user provisioning and de-provisioning streamline administrative tasks, freeing up IT resources for other critical projects.
  • Improved Customer Experience: By offering secure and seamless access to customer-facing applications, Ping Identity enhances user satisfaction and loyalty.
  • Integration Flexibility: The platform supports a wide range of applications and protocols, ensuring compatibility with existing IT infrastructure and future technologies.
  • Risk Mitigation: Advanced threat detection and response capabilities help identify and mitigate potential security threats before they can cause harm.
  • Cost Efficiency: By reducing the need for multiple authentication solutions and minimizing security breaches, Ping Identity can lead to significant cost savings.
  • Centralized Management: A unified dashboard allows administrators to manage user identities, access policies, and security settings from a single interface, enhancing operational efficiency.
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, reducing the need for multiple logins.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods, such as a password and a mobile app code.
  • Conditional Access: Allows administrators to set policies that grant or block access based on user location, device state, and other conditions.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Role-Based Access Control (RBAC): Enables fine-grained access management by assigning permissions based on user roles within the organization.
  • Identity Protection: Uses machine learning to detect and respond to suspicious activities, such as atypical login patterns.
  • Application Proxy: Provides secure remote access to on-premises applications without the need for a VPN.
  • Directory Synchronization: Keeps user identities and attributes consistent across on-premises and cloud directories.
  • Audit Logs: Maintains detailed records of user activities and administrative actions for compliance and troubleshooting purposes.
  • Custom Branding: Allows organizations to customize the sign-in experience with their own logos and color schemes.
  • API Access Management: Controls access to APIs by issuing tokens and enforcing policies, ensuring secure integration with other services.
  • Lifecycle Management: Automates user provisioning and deprovisioning processes, ensuring that access rights are up-to-date.
  • Access Reviews: Facilitates periodic reviews of user access rights to ensure they are still appropriate and compliant with policies.
  • Privileged Identity Management (PIM): Manages and monitors privileged accounts, providing just-in-time access and reducing the risk of misuse.
  • Federation Services: Supports integration with external identity providers, enabling single sign-on across organizational boundaries.
  • Custom Policies: Allows the creation of tailored authentication and authorization policies to meet specific organizational needs.
  • Integration with Microsoft 365: Seamlessly integrates with Microsoft 365 services, providing a unified identity and access management experience.
  • Adaptive Authentication: Adjusts authentication requirements based on risk levels, enhancing security without compromising user experience.
  • Delegated Administration: Grants specific administrative rights to users, enabling decentralized management while maintaining control.
  • Compliance Reporting: Generates reports to demonstrate compliance with regulatory requirements and internal policies.
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile device code.
  • Adaptive Authentication: Uses contextual data like user behavior and device information to dynamically adjust authentication requirements, reducing friction for legitimate users.
  • Identity Federation: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration and access management.
  • Access Management: Provides fine-grained control over who can access specific resources, ensuring that only authorized users can reach sensitive data.
  • Directory Integration: Seamlessly integrates with existing directory services such as Active Directory and LDAP, allowing for centralized user management.
  • API Security: Protects APIs from unauthorized access and threats by enforcing robust security policies and monitoring API traffic.
  • Cloud Identity Services: Offers identity management capabilities for cloud-based applications, ensuring consistent security policies across on-premises and cloud environments.
  • Self-Service Capabilities: Empowers users to manage their own profiles, reset passwords, and handle other routine tasks without IT intervention, improving efficiency.
  • Compliance and Reporting: Provides detailed audit logs and compliance reports to help organizations meet regulatory requirements and maintain security standards.
  • Delegated Administration: Allows administrators to delegate specific management tasks to other users, distributing workload and enhancing operational efficiency.
  • Scalability: Designed to handle large-scale deployments, ensuring performance and reliability even as the number of users and applications grows.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular enterprise applications, enhancing interoperability and extending functionality.
  • Customizable User Experience: Offers the ability to tailor the user interface and workflows to meet specific organizational needs and branding requirements.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and adjusts authentication requirements accordingly, balancing security and user convenience.
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Product Ranking

#9

among all
IAM Software

#13

among all
IAM Software

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Analyst Rating Summary

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Identity Lifecycle Management
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Platform Capabilities
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Identity Lifecycle Management
Password Management
Reporting
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User Authentication and Access Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 100 100 100 100 100 99 100 100 97 75 100 100 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 714 reviews
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90%
of users recommend this product

Ping Identity has a 'excellent' User Satisfaction Rating of 90% when considering 714 user reviews from 3 recognized software review sites.

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4.4 (106)
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4.7 (38)
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4.5 (570)

Awards

SelectHub research analysts have evaluated Entra ID and concluded it deserves the award for the Best Overall IAM Software available today and earns best-in-class honors for Integrations.

Analysts' Pick Award
Integrations Award

Ping Identity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Management: Entra ID simplifies administration by providing a single hub to manage users and permissions for all applications and resources, both in the cloud and on-premises.
Streamlined User Experience: With features like single sign-on and passwordless authentication, users can access their needed resources seamlessly and securely without juggling multiple logins.
Robust Security: Entra ID offers a layered security approach with multi-factor authentication, conditional access policies, and identity protection features to thwart unauthorized access attempts.
Seamless Microsoft Integration: For organizations heavily reliant on Microsoft tools, Entra ID's tight integration with services like Microsoft 365 and Azure streamlines operations and enhances productivity.
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Strong Security: Users praise the robust security features like multi-factor authentication and single sign-on, which enhance security and make access smoother.
Easy to Use: The platform is known for being user-friendly and integrates well across various devices, including computers, smartphones, and even Apple Watches.
Flexible Deployment: Ping Identity accommodates different needs by supporting SaaS, hybrid, and on-premises models, giving organizations the flexibility to choose what suits them best.
Happy Customers: With a high Net Promoter Score (NPS) of +61, Ping Identity demonstrates strong customer satisfaction and loyalty, indicating that users generally have positive experiences with the product.
Comprehensive Solution: The suite includes various tools like PingFederate, PingAccess, PingDirectory, and PingDataSync, offering a centralized platform to manage both internal and external single sign-on needs.
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Limited Customization: While Entra ID offers a robust set of features, it may not provide the same level of granular control and customization as some specialized IAM solutions, potentially limiting flexibility for businesses with very specific needs.
Complexity for Non-Microsoft Shops: Organizations heavily reliant on non-Microsoft ecosystems might find Entra ID's deep integration with Microsoft services less beneficial and potentially adding complexity to their IT infrastructure.
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Complex User Interface: Some users find the interface for products like PingAuthorize and PingDirectory difficult to navigate and not intuitive.
Performance Issues: Occasional delays have been reported with pop-up notifications and initial sign-on using the Windows interface.
Role Management and Entitlements: Users have reported difficulties with role management and setting entitlements within Ping Identity.
Synchronization Issues: Some users have experienced problems with synchronization, where changes made within the system don't update consistently or in a timely manner.
Multi-Factor Authentication Setup: Setting up multi-factor authentication, especially with hardware tokens like YubiKeys, can be challenging and may require contacting support for assistance.
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Is Entra ID the real deal when it comes to managing identities and access, or does it leave users feeling locked out? User reviews from the past year paint a generally positive picture of Entra ID, particularly highlighting its robust security features and seamless integration with the Microsoft ecosystem. Users consistently praise its multi-factor authentication and single sign-on capabilities, finding them to be both secure and user-friendly. The tight integration with Microsoft 365 and Azure is also a major selling point for many, as it simplifies user management and enhances productivity. However, some users find the initial setup and configuration to be somewhat complex, especially for those unfamiliar with identity management concepts. Additionally, while Entra ID covers the essentials well, it lacks some of the advanced customization options and user self-service features found in competitors like Okta and SailPoint. For instance, the absence of a dedicated self-service portal can place a greater burden on IT administrators for routine tasks like password resets. Overall, Entra ID emerges as a strong contender in the identity and access management space, particularly well-suited for organizations deeply entrenched in the Microsoft ecosystem. Its robust security features, seamless Microsoft integration, and centralized management capabilities make it a compelling choice for businesses seeking a comprehensive yet user-friendly IAM solution. However, those requiring highly granular customization or advanced self-service features might find other solutions more suitable.

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Is your identity security strategy giving you the right *ping*? User reviews from the last year reveal that Ping Identity's IAM solutions are a bit like a Swiss Army knife – versatile and packed with features, but perhaps not the sharpest tool in the shed for every task. Users rave about the robust security features, particularly the multi-factor authentication with its diverse verification methods, comparing it to having multiple layers of security guards at your front door. The single sign-on feature, akin to having a master key for all your digital doors, also receives high praise for simplifying access across a wide range of applications. However, some users, particularly those working with PingAuthorize and PingDirectory, find the user interface as intricate as a labyrinth, leading to frustration and a yearning for a more intuitive design. While Ping Identity earns brownie points for its comprehensive suite of products catering to both cloud and on-premises environments, some users report experiencing performance hiccups, like delays in notifications that are about as welcome as a buffering video at a crucial moment. These occasional lags, coupled with the complex user interface, sometimes make the experience feel like navigating rush hour traffic – functional but not always smooth sailing. Ping Identity differentiates itself through its versatility and a strong emphasis on security, much like a fortress with multiple entry points, each secured with state-of-the-art technology. This makes it a good fit for organizations, particularly those in sectors like finance and healthcare, where robust security is paramount. However, its complexity might be overwhelming for smaller organizations or those seeking a more plug-and-play solution. For them, a simpler IAM solution might be a better fit, like choosing a nimble scooter for city commutes over a heavy-duty truck.

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