IdentityIQ vs AD360
Last Updated:Our analysts compared IdentityIQ vs AD360 based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.
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User Sentiment Summary
IdentityIQ has a 'excellent' User Satisfaction Rating of 96% when considering 4 user reviews from 1 recognized software review sites.
Awards
IdentityIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
User reviews from the past year reveal a mixed bag. While SailPoint IdentityIQ is praised for its robust features and customization options, making it a favorite among large enterprises with complex needs, it's not all smooth sailing. Users rave about its ability to streamline access requests, automate audit reporting, and ensure compliance, particularly in heavily regulated industries like healthcare. For instance, one user working in a dynamic healthcare environment highlighted how SailPoint IdentityIQ efficiently manages the "joiner-mover-leaver" process and account recertification, freeing up valuable time and resources. However, a recurring complaint is the platform's complexity and steep learning curve. Users report needing extensive training, sometimes weeks, before feeling comfortable navigating the software. This complexity also extends to integration, with some users finding it challenging to weave SailPoint IdentityIQ into their existing IT ecosystem. One user even compared their experience to being "handed the keys" with little guidance, forcing them to rely on expensive professional services for troubleshooting. While SailPoint IdentityIQ offers a powerful solution for identity and access management, it's not a one-size-fits-all solution. Its complexity, high cost, and the need for specialized expertise make it a better fit for large organizations with the resources to navigate its intricacies. Smaller organizations, on the other hand, might find smoother sailing with less demanding IAM solutions.
Is ManageEngine AD360 the access you need to streamline identity management, or does it fall short? User reviews from the past year reveal a mixed bag. While AD360 is generally lauded for its comprehensive features and centralized control, certain functionalities have left some users wanting more. On the upside, AD360 scores high for its robust capabilities in managing user identities and permissions, especially for businesses reliant on Active Directory and Exchange. Users rave about its unified console, simplifying complex tasks like user provisioning and access requests. The real-time login failure notifications are a major win, allowing for proactive security monitoring. One user even dubbed it the "best IAM tool for Microsoft products," highlighting its seamless integration. However, it's not all smooth sailing. Generating accurate AD group reports and updating M365 group memberships have proven to be stumbling blocks for some. A few users noted that AD360 shines brightest when used in conjunction with other ManageEngine products, suggesting that its standalone performance might lack a certain oomph. In conclusion, AD360 is best suited for organizations deeply embedded in the Microsoft ecosystem, particularly those seeking to tighten their grip on user access and streamline identity management tasks. However, businesses looking for a standalone powerhouse might want to weigh their options carefully, considering the reported limitations and the potential need for additional ManageEngine products to unlock its full potential.
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