IdentityIQ vs NetIQ Identity Manager
Last Updated:Our analysts compared IdentityIQ vs NetIQ Identity Manager based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.
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Awards
IdentityIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
User reviews from the past year reveal a mixed bag. While SailPoint IdentityIQ is praised for its robust features and customization options, making it a favorite among large enterprises with complex needs, it's not all smooth sailing. Users rave about its ability to streamline access requests, automate audit reporting, and ensure compliance, particularly in heavily regulated industries like healthcare. For instance, one user working in a dynamic healthcare environment highlighted how SailPoint IdentityIQ efficiently manages the "joiner-mover-leaver" process and account recertification, freeing up valuable time and resources. However, a recurring complaint is the platform's complexity and steep learning curve. Users report needing extensive training, sometimes weeks, before feeling comfortable navigating the software. This complexity also extends to integration, with some users finding it challenging to weave SailPoint IdentityIQ into their existing IT ecosystem. One user even compared their experience to being "handed the keys" with little guidance, forcing them to rely on expensive professional services for troubleshooting. While SailPoint IdentityIQ offers a powerful solution for identity and access management, it's not a one-size-fits-all solution. Its complexity, high cost, and the need for specialized expertise make it a better fit for large organizations with the resources to navigate its intricacies. Smaller organizations, on the other hand, might find smoother sailing with less demanding IAM solutions.
How do you net the best identity management solution? Users praise NetIQ Identity Manager for its comprehensive identity and access management capabilities, particularly its robust identity lifecycle management and flexible integration. For example, one user highlighted the "ease of use for creating users" and the "strong user activity monitoring." Another user praised the "solid authentication once hooked up," emphasizing its reliability. However, some users find the interface outdated and desire more customization options for the self-service portal, which can be a drawback for organizations seeking a modern user experience. NetIQ Identity Manager is most suited for organizations needing a reliable IAM solution for both internal and cloud services, particularly those prioritizing robust functionality and integration over a modern interface. However, it's important to note that on-premises deployment and maintenance may require significant IT resources, making it a better fit for organizations with dedicated IT staff.
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