JumpCloud vs AD360
Last Updated:Our analysts compared JumpCloud vs AD360 based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.
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User Sentiment Summary
JumpCloud has a 'excellent' User Satisfaction Rating of 90% when considering 2709 user reviews from 3 recognized software review sites.
Awards
JumpCloud stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
Is JumpCloud the leap forward your business needs to manage users and devices effectively? This cloud-based platform is receiving generally positive feedback for its comprehensive approach to Directory-as-a-Service (DaaS). Users particularly appreciate how JumpCloud streamlines user and device management, making it a breeze to handle everything from a single console. This centralized approach eliminates the need to juggle multiple tools and interfaces, saving time and reducing the potential for errors. JumpCloud's robust security features, including SSO, MFA, and granular policy management, are also frequently commended. For instance, one user praised JumpCloud's ability to enforce 2FA on their servers, highlighting its role in bolstering their overall security posture. However, some users have reported occasional hiccups with the JumpCloud agent installation process. While not a widespread issue, it's worth noting that some users have found the initial setup to be less than smooth. Additionally, as with many subscription-based services, costs can climb as you add more users and integrate additional services. This scalability, while beneficial for growing businesses, means that JumpCloud's pricing might not be as appealing for smaller organizations with limited budgets. Overall, JumpCloud is lauded for its comprehensive feature set, user-friendly interface, and robust security capabilities. Its ability to simplify IT management, particularly in hybrid environments with both cloud and on-premises infrastructure, makes it a strong contender in the DaaS market. JumpCloud is particularly well-suited for small and medium-sized businesses (SMBs) looking for a cost-effective and scalable solution to manage users, devices, and access to critical resources. Its ease of use and comprehensive feature set make it an attractive alternative to traditional, often more complex, on-premises Active Directory setups, especially for organizations without dedicated IT personnel.
Is ManageEngine AD360 the access you need to streamline identity management, or does it fall short? User reviews from the past year reveal a mixed bag. While AD360 is generally lauded for its comprehensive features and centralized control, certain functionalities have left some users wanting more. On the upside, AD360 scores high for its robust capabilities in managing user identities and permissions, especially for businesses reliant on Active Directory and Exchange. Users rave about its unified console, simplifying complex tasks like user provisioning and access requests. The real-time login failure notifications are a major win, allowing for proactive security monitoring. One user even dubbed it the "best IAM tool for Microsoft products," highlighting its seamless integration. However, it's not all smooth sailing. Generating accurate AD group reports and updating M365 group memberships have proven to be stumbling blocks for some. A few users noted that AD360 shines brightest when used in conjunction with other ManageEngine products, suggesting that its standalone performance might lack a certain oomph. In conclusion, AD360 is best suited for organizations deeply embedded in the Microsoft ecosystem, particularly those seeking to tighten their grip on user access and streamline identity management tasks. However, businesses looking for a standalone powerhouse might want to weigh their options carefully, considering the reported limitations and the potential need for additional ManageEngine products to unlock its full potential.
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