Top AMS360 Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to AMS360? Many users crave user-friendly and feature-rich solutions for tasks like Billing Management, Policy Management, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real Insurance Software selection projects based on 400+ capabilities, we present a comparison of AMS360 to leading industry alternatives like Duck Creek, EZLynx, FINEOS, and QQCatalyst.

AMS360 Software Tool
Duck Creek Software Tool
EZLynx Software Tool
QQCatalyst Software Tool

Product Basics

AMS360 provides organizations with a single solution to manage customers, finances and complex commercial lines from submission to certification. Its reporting and analytics modules automate daily processes like data entry, documentation and incident notification. It streamlines workflow management, drives operational efficiency and improves customer experience, renewals and retentions. Integrated accounting modules monitor financial data in real-time for anomalies.

Users can incorporate agency and carrier workflows to increase data accuracy and reduce time spent on finances. Its extensive library of APIs allows users to integrate third-party applications or create new ones easily. It increases consumer engagement with active and meaningful communication, managing emails, campaigns and agency reputation. Artificial intelligence generates predictive models to convey the correct information at the right time.
read more...
Yodil by Duck Creek offers best-in-class data management for financial institutions. It consolidates internal and external data to support operational and analytical needs, such as reporting, predictive modeling and other high-level analytics to better compete in the marketplace. It comprises a comprehensive insurance data model surrounded by a suite of enterprise data management modules designed for scalable growth. Agencies can leverage centralized document management for faster policyholder identification, billing and processing. Its payment portal offers multiple options with automated logging of receipts for consistent and error-free accounting.

Its reporting modules provide standard and statistical data, including metrics concerning financial health. An intuitive, low-code architecture helps users integrate, create and modify extensions using pre-existing definitions. Predictive analytics provides feedback on how to streamline workflows, increase productivity and get the most value out of time spent. It uses machine learning to create individual-specific user experiences for policyholders to increase client loyalty and retention throughout their life cycle. Provides product definitions, templates and requirements for agents and consumers. Insurers can automate task approval, workflow assignments, claims processing and rate quotations.
read more...
EZLynx is an innovative platform to improve operational efficiency and streamline agency workflows. Its integrated comparative rater and agency management library manages the entire customer lifecycle. Its real-time comparative quoting module provides automated home and auto rate quotes, consumer follow-ups, generation of shortened forms with incomplete or pre-filled data, enhanced quoting and Facebook quoting. It stores all enterprise data centrally in one cloud-based environment to provide security and encourage global data sharing. Its intuitive dashboard improves stakeholder engagement and data visualization through automated reporting.

Users can map organizational hierarchies, improve customer experiences and generate intuitive rates with automated commission processing. It stores policy statements and other documentation to monitor agency performance and develop remediation measures.
read more...
FINEOS is a comprehensive digital platform for insurance agents. Users can optimize administration processes, automate workflows and oversee customer activity in one hub. Manage traffic, track sales and expedite policy processing.

Users can organize information and securely store data in a central repository. Use open architecture to integrate with external applications.
read more...

QQCatalyst is a comprehensive software solution designed to streamline insurance agency management. It excels in automating tasks such as client management, policy tracking, and document storage, making it an ideal choice for small to mid-sized insurance agencies seeking efficiency and organization. The software's intuitive interface and robust features, including customer relationship management (CRM), reporting, and workflow automation, significantly enhance operational productivity.

Users appreciate QQCatalyst for its ease of use and the ability to customize workflows to fit specific agency needs. The software's cloud-based nature ensures accessibility from any location, which is particularly beneficial for agencies with remote or mobile staff. Additionally, QQCatalyst offers integration capabilities with various third-party applications, further extending its functionality.

While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote. This approach ensures that agencies receive a solution that aligns with their unique requirements and budget constraints.

read more...
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$99
Undisclosed
$350
Undisclosed
$129
Per User, Monthly
Annually
Monthly
Annually, Quote-Based
Per User, Monthly
No
No
No
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#3

among all
Insurance Software

#8

among all
Insurance Software

#1

among all
Insurance Software

#20

among all
Insurance Software

#12

among all
Insurance Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
80
we're gathering data
75
we're gathering data
we're gathering data
78
we're gathering data
95
we're gathering data
we're gathering data
79
we're gathering data
96
we're gathering data
we're gathering data
94
we're gathering data
0
we're gathering data
Show More Show More
Dashboards and Reporting
Quote Management
Underwriting and Rating Management
Billing Management
Commissions Tracking
Commissions Tracking
Platform Capabilities
Dashboards and Reporting
Quote Management
Underwriting and Rating Management
Billing Management
Commissions Tracking
Underwriting and Rating Management
Claims Management
Billing Management
Dashboards and Reporting
Quote Management
Underwriting and Rating Management
Billing Management
Commissions Tracking

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AMS360
Duck Creek
EZLynx
FINEOS
QQCatalyst
+ Add Product + Add Product
Billing Management Claims Management Commissions Tracking Dashboards and Reporting Platform Capabilities Policy Management Quote Management Underwriting and Rating Management 78 79 94 75 86 84 77 78 95 96 0 81 82 78 57 100 0 25 50 75 100
0%
100%
80%
20%
0%
100%
100%
0%
0%
100%
0%
100%
72%
28%
0%
100%
100%
0%
0%
100%
0%
100%
100%
0%
0%
100%
0%
100%
0%
100%
0%
100%
67%
33%
0%
100%
83%
17%
0%
100%
0%
100%
77%
23%
0%
100%
85%
15%
0%
100%
0%
100%
87%
13%
0%
100%
80%
20%
0%
100%
0%
100%
80%
20%
0%
100%
60%
40%
0%
100%
0%
100%
71%
29%
0%
100%
100%
0%
0%
100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
100%
75%
25%
0%
100%
44%
56%
0%
100%

User Sentiment Summary

Good User Sentiment 120 reviews
we're gathering data
Good User Sentiment 143 reviews
Fair User Sentiment 1 reviews
Fair User Sentiment 37 reviews
74%
of users recommend this product

AMS360 has a 'good' User Satisfaction Rating of 74% when considering 120 user reviews from 3 recognized software review sites.

we're gathering data
75%
of users recommend this product

EZLynx has a 'good' User Satisfaction Rating of 75% when considering 143 user reviews from 3 recognized software review sites.

60%
of users recommend this product

FINEOS has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

68%
of users recommend this product

QQCatalyst has a 'fair' User Satisfaction Rating of 68% when considering 37 user reviews from 1 recognized software review sites.

3.9 (64)
n/a
4.0 (25)
n/a
n/a
n/a
n/a
3.77 (64)
n/a
n/a
3.5 (53)
n/a
3.6 (54)
3.0 (1)
3.4 (37)
3.2 (3)
n/a
n/a
n/a
n/a

Awards

we're gathering data
we're gathering data
we're gathering data
Claims Management Award
Underwriting and Rating Management Award
we're gathering data

Synopsis of User Ratings and Reviews

Robust Reporting: AMS360 is praised for its strong reporting features, allowing agencies to analyze business data effectively.
Vertafore Integration: Users appreciate the seamless integration with other Vertafore products, creating a unified system.
Streamlined Operations: AMS360 helps agencies improve efficiency by automating workflows and centralizing key processes.
Show more
Configuration Tools: Duck Creek's configuration tools empower users to tailor the platform to their specific needs without extensive coding. This flexibility allows insurers to adapt to changing market demands and create unique product offerings.
Product Development: The platform streamlines product development, enabling insurers to launch new insurance products quickly and efficiently. This agility is crucial in today's competitive market where speed to market is a key differentiator.
Cloud-Based: As a cloud-based solution, Duck Creek eliminates the need for on-premises infrastructure, reducing IT costs and complexity. This scalability allows insurers to easily adjust their resources as their business grows.
API Integrations: Duck Creek's open API architecture facilitates seamless integration with third-party systems and data sources. This interconnectivity empowers insurers to leverage a broader ecosystem of tools and services.
Show more
Functionality: The platform has superb functionalities, especially for carrier connectivity, according to 96% of users mentioning this aspect.
Ease of Use: According to 68% of users who reviewed this element, the software has a simple UI and is easy to navigate.
Integrations: 67% of users who mentioned this aspect said the platform has good integration options.
Performance: 79% of users who reviewed performance said the system runs smoothly with frequent updates.
Cost: According to 80% of users who reviewed cost, the software has competitive pricing.
Show more
Streamlined Claims Management: FINEOS simplifies claims processing, automating tasks and workflows to boost efficiency.
Enhanced Customer Experience: FINEOS provides self-service portals and mobile apps, empowering policyholders to manage their claims conveniently.
Data-Driven Insights: FINEOS offers robust reporting and analytics, enabling insurers to gain valuable insights from their data for better decision-making.
Show more
Ease of Use: QQCatalyst is praised for its user-friendly interface, which allows for quick setup and use without extensive training. Many agents have reported being able to navigate the system and learn new features quickly.
Sales Focus: The platform is designed to support the entire client lifecycle, from prospecting to policy renewal, making it a comprehensive tool for managing client relationships and driving sales.
Comprehensive Feature Set: Users appreciate the wide array of features offered by QQCatalyst, covering operational, marketing, and sales aspects of running an insurance agency.
Note-Taking and Client Tracking: QQCatalyst enables users to make notes within the system and track client interactions, which helps in maintaining a detailed history of client communication.
Document Management: The platform allows for easy uploading and storage of client documents, ensuring important information is readily accessible.
Show more
Steep Learning Curve: AMS360 can be difficult to learn, especially for new users who are not familiar with agency management systems.
System Slowdowns: Some users report experiencing occasional slowdowns with AMS360, which can be frustrating and impact productivity.
Unintuitive User Interface: The user interface is not considered intuitive by some users, making it difficult to find the information they need quickly and easily. For example, extracting accurate reports can be a challenge.
Inconsistent Data Updates: Some users report inconsistencies with data updates, such as changes to insured names reverting back to previous entries, especially with policy renewals. This can cause problems with certificates and other forms that require accurate information.
Show more
Complex Configuration: Implementing and customizing Duck Creek often demands a high level of technical expertise, making it challenging for users without a strong IT background to navigate the system effectively. This complexity can lead to longer implementation times and increased reliance on external consultants, potentially raising costs and causing frustration for users who prefer a more intuitive and user-friendly experience.
Performance Issues: Some users report experiencing performance slowdowns and system lags, particularly when handling large volumes of data or complex workflows. These performance issues can disrupt daily operations, hinder productivity, and lead to user dissatisfaction, especially for businesses with high-transaction volumes or time-sensitive processes.
Cost Considerations: Duck Creek's pricing structure, which often involves licensing fees, implementation costs, and ongoing maintenance expenses, can be a significant investment for insurance companies. Smaller businesses or those with tighter budgets may find the cost prohibitive, leading them to explore alternative solutions that offer a more affordable entry point and predictable cost structure.
Show more
Training: The system has a steep learning curve and lacks enough training material, according to 83% of reviewers mentioning this element.
Service and Support: According to 91% of users who reviewed this aspect, the vendor has terrible customer service.
Implementation: 100% of users who mentioned this element said the implementation process is considerably long.
Show more
Clunky User Interface: Users frequently express frustration with FINEOS's outdated interface, finding it difficult to navigate and use efficiently. They desire a more modern and intuitive design that simplifies their workflow.
System Performance Issues: Slow loading times and system crashes are a common complaint, leading to decreased productivity and frustration among users.
Limited Reporting Capabilities: Users report that FINEOS lacks robust reporting features, making it challenging to extract meaningful insights from their data. They desire more comprehensive and customizable reporting options to support data-driven decision-making.
Show more
Limited Marketing Features: While QQCatalyst offers basic marketing functionalities, users have reported that its capabilities in this area are somewhat lacking and could benefit from further development.
Inability to Fill Multiple ACORD Forms Simultaneously: Users have indicated that QQCatalyst does not allow for the simultaneous completion of multiple ACORD forms, which can be a time-consuming limitation for agencies that frequently handle these documents.
Email Functionality Could Be Enhanced: Some users have expressed that the email functionality within QQCatalyst could be improved, suggesting that enhancements in this area would streamline communication processes.
Lack of Invoicing Feature: QQCatalyst does not currently offer a built-in invoicing feature, requiring agencies to use external solutions or manual methods for invoice generation and management.
Show more

How do users rate AMS360, is it the agency management system that takes the cake? AMS360, Vertafore's agency management software, generally garners positive feedback for its thorough features. Users particularly value its robust reporting capabilities, which provide exactly the data they need without any guesswork, and its seamless integration with other Vertafore products, creating a unified ecosystem. This integration is critical for agencies already invested in the Vertafore suite, as it streamlines workflows and data sharing. However, some users point out a steep learning curve, occasional system slowdowns, and a desire for more intuitive user interfaces, indicating that while powerful, AMS360 might not be the most user-friendly for new or non-technical users. A notable strength is its comprehensive documentation and policy tracking, which is essential for managing client information effectively. Conversely, a weakness is the system reverting to default account information even after policy-specific updates, leading to inconsistencies in documents like certificates. This highlights a potential area for improvement in future updates. Overall, AMS360 emerges as a robust solution best suited for insurance agencies, particularly those familiar with Vertafore products, who prioritize functionality, comprehensive reporting, and reliable support over ease of use and cutting-edge user interface design.

Show more

Navigating the insurance technology landscape can feel like being lost at sea, with countless options promising smooth sailing. Duck Creek emerges as a sturdy vessel, but is it the right fit for your voyage? User feedback from the past year paints a picture of a platform with a robust hull and powerful engines, but perhaps lacking some of the finer amenities of its competitors. Duck Creek's strengths lie in its configurability and scalability. Like a seasoned shipwright, users can customize the platform to their specific needs, building out complex workflows and integrations. This flexibility makes Duck Creek a popular choice for larger enterprises with intricate operations. However, this strength can also be a weakness. The level of customization requires significant technical expertise, often necessitating the help of experienced consultants or a dedicated in-house team. This can lead to higher implementation costs and longer timelines compared to more out-of-the-box solutions like Guidewire or Majesco. Duck Creek differentiates itself with its cloud-native architecture, allowing for seamless updates and scalability. This is crucial in today's rapidly evolving insurance landscape, where agility is key. Users appreciate the platform's ability to adapt to changing market demands and regulatory requirements. However, some find the user interface to be less intuitive than competitors, requiring additional training and support. In conclusion, Duck Creek is best suited for large insurance carriers and MGAs with complex operations and the resources to invest in implementation and ongoing maintenance. Its configurability and scalability make it a powerful tool for those who can harness its potential. However, smaller organizations or those seeking a more user-friendly experience may find better options elsewhere in the vast ocean of insurance technology.

Show more

EZLynx provides both independent agents and agencies with a single platform to manage all insurance requirements, including comparative rating, eSignatures, accounting, quoting, online marketing and more. The system is reasonably priced, integrates with many third-party apps and connects to a vast number of carriers. Performance is good with regular updates, making it a go-to option in this category. However, vendor support is notoriously poor, with complaints of long response times and indifferent personnel. Implementation is long, and the system is difficult to learn. But if you are under a strict budget and willing to overcome these obstacles, EZLynx is a strong contender in terms of cost and performance.

Show more

User reviews from the past year on FINEOS are a mixed bag. Some users praise FINEOS for its robust claims processing capabilities, noting that it streamlines complex workflows and reduces manual processing time. Others appreciate the comprehensive policy management features, highlighting the ease with which they can handle renewals, endorsements, and cancellations. However, some users express frustration with the system's complexity, citing a steep learning curve and the need for extensive training. A few users also point out occasional glitches and slow response times, impacting productivity and user satisfaction. While FINEOS is generally viewed as a powerful and feature-rich platform, its suitability hinges on the specific needs and technical capabilities of the organization. Businesses with complex insurance operations and a dedicated IT team may find FINEOS to be a valuable asset, while smaller organizations with limited resources might find it overwhelming.

Show more

Can QQCatalyst catalyze your insurance agency's success? Recent user reviews suggest that it might, particularly for smaller agencies. Users consistently praise QQCatalyst for its user-friendliness and intuitive design. Many highlight the speed at which they were able to learn the system and navigate its features, even without prior experience with similar software. For example, one user described the platform as "easy to navigate and store files," appreciating the straightforward process of managing documents. This ease of use makes it a strong contender against more complex systems that may require extensive training. However, some users express that while QQCatalyst excels in its simplicity, it may lack the robust functionality of some competitors. One review pointed out that the software, while "good and promising," could benefit from a more comprehensive integration of features. This suggests that larger agencies with more complex needs might find the platform somewhat limiting. Overall, QQCatalyst emerges as a valuable tool for small, independent insurance agencies or those seeking a user-friendly system to streamline their operations. Its intuitive interface and focus on core features allow agents to quickly adapt and manage client relationships effectively. While it may not be as feature-rich as some competitors, its simplicity is a significant advantage for agencies prioritizing ease of use and quick implementation.

Show more

Related Categories

Top Alternatives in Insurance Software


Applied Epic

BriteCore

DRC RS X

Duck Creek

EIS

FINEOS

Guidewire

Insly

Jenesis

Majesco

OneShield

Oracle Financial Services For Insurance

Sapiens

Socotra

Wynsure

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings