BriteCore vs Agentero

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Our analysts compared BriteCore vs Agentero based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

BriteCore is a cloud-based agency management suite that supports the digital and data needs of modern insurers. It speeds up policy processing with automated verifications, renewals and cancellations while maintaining regular audit logs. The billing and accounting module provides multiple secure payment methods with configurable automatic billing schedules. Its purpose-built dashboard aims to streamline agent workflows with accelerated quotations and metrics. It improves the customer experience with intuitive self-service portals, e-Signatures and multi-device accessibility.

Provides access to end-to-end claims processing, data dictionary, industry-specific raters and standard reports library. Users can choose to incorporate third-party extensions, develop customized modules or simply use prebuilt integrations. It secures client and carrier identity and provides data security through Multi-Factor Authentication (MFA).
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Agentero combines an intuitive agency management system with purpose-built client interaction inclusions to help insurers reach their full potential. Agents can create an innovative digital ecosystem by automating client maintenance, renewals, referrals and bookkeeping. Its extensive library of industry-specific raters delivers timely quotes to agents. Predictive models monitor enterprise data in real time.

Its user-friendly command center aims to ease the integration of third-party extensions. Policyholders get continuous access to all their policy information, documentation, claims support and more through its multi-device user interface. Its dashboard visualizes growth-oriented statistics.
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$5,000 Monthly
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$99/User, Monthly
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Product Assistance

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Product Insights

  • Save Time and Money: Completely automate daily maintenance and bookkeeping tasks with web-based tools and optimized workflows. 
  • All-in-one Solution: Avoid expensive third-party integrations with comprehensive core, digital and data management components connected via APIs. 
  • Accelerate Product Rollout: Produce insurance products faster with preset templates and rating modification tools. 
  • Improve Client Relations: Leverage digital experiences to provide more autonomy to both employees and customers with client portals, agent portals and mobile apps. Also supports custom tool development via API. 
  • Remote Access: Cloud-based platform ensures remote access from any authorized device with an internet connection and minimum disruptions via server downtime. 
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  • Improve Cash Flow: Get actionable insights into leads and referrals with a data-fuelled pipeline that identifies cross-selling and upselling opportunities. 
  • Faster Quotations: Significantly cut down wait times for clients by providing agents with direct access to the latest carrier information. 
  • Optimize Business Operations: Save time and resources using automated tools to streamline communication and perform daily repetitive tasks. 
  • Increase Client Satisfaction: Improve engagement levels by providing clients with a direct line of communication. 
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  • Policy Management: Leverage best practice interface tools, flexible workflows and automated strategies to manage property and casualty (P&C) insurance products. Automatically process applications, renewals and cancellations with built-in business rules. Automatically populate forms and analyze risk data for underwriting. 
    • Endorsements: Identify out-of-sequence, future-dated and backdated endorsements. Edit coverage information, associated agency data and policyholder contacts. 
    • Audit Log: Automatically log transactions and review actions on policy issues. Create notes, reminders, external notifications and more for policy actions. 
  • Claims Management: Manage the entire claims lifecycle from first notice of loss (FNOL) to settlement. Provide client-specific portals for filing of FNOL. Automatically populate claims data with existing policy and contact information. Upload files and reports, track losses and dictate notes. 
    • Reserves and Payments: Tally reserves and payments after every individual claim. Drill deeper into payments and loss with additional data fields, including adjusting expenses and legal expenses. Track losses after every transaction. 
  • Billing: Digitize the agency’s billing and accounting processes with automated payment processing, document generation, premium accounting and reporting. Includes support for combined billing, agency billing and hybrid billing. Optimize workflows for processing invoices, renewal invoices, cancellations, insufficient funds, non-pay notices, reinstatements and more. 
    • Billing Schedules: Set up tailored billing schedules and payment methods for individual insureds. Determine who gets paid when, and how. 
    • Payment Methods: Accept payments via cash, card, check, credit card, ACH and money order. Set up automated withdrawals from trust accounts on a per-installment schedule. 
  • Product Definition: Define and rate insurance products in a no-code interface, Edit existing products and build entirely new coverages, rate quotes, underwriting rules, endorsements and forms. Create custom fees to accommodate state-specific regulations. 
    • Configuration Tools: Bulk-edit product definitions and issue updates seamlessly with built-in configuration tools. Review past versions and configurations and schedule dates for new rates. 
  • Rating: Supports manual and automated rating variables, factor-based rates, flat rates and table-based rates. Copy rules and rates directly from Excel documents. 
  • Agent Portal: Generate rate quotes tied in with the agency’s underwriting standards. Supports pre-integrations, data lookup and prefill for streamlined processing. Initiate endorsements to update coverages, limits and contact information. 
    • Agent Dashboard: Visualize agent activity, commissions and performance with the interactive dashboard. Track metrics such as policy count, claims count, premium written vs. losses paid, and more. 
  • Insurer Portal: Customize security and permissions, appearance, branding, messaging and system preferences. Access intuitive workflows and interfaces for everyday processes. Review and implement updates in real time for continued scalability. 
    • Decoupled UI: Provide access to an insurer portal wholly decoupled from the backend with a RESTful API-based architecture. Create personalized integrations for a better user experience. 
  • Policyholder Portal: Allows insureds to view policy, billing and claims information, update account details, edit billing information and pay bills via a self-service portal, accessible from any web browser or mobile device with an internet connection. Go paperless with 24/7 access to policy documents, including ID cards, invoices and declarations. 
    • Claims: Submit FNOL along with related photos and videos. Track the status of existing claims. 
  • BI and Analytics: Leverage self-service tools to generate preconfigured reports and data tables compatible with third-party analytics and BI applications. 
    • Reporting: Use a simple drag-and-drop interface to apply filters conditionally and select, group and sort data for in-depth reporting. 
    • Data Dictionary: Access a purpose-built data dictionary with over 1,500 data points for generating reports on policies, claims, contacts, rates and bills. 
  • Financial and Regulatory Reporting: Use a comprehensive risk library to run over 30 predefined reports, including claims, underwriting and financial reports. 
  • Integrations: Facilitate custom integrations with a fully published API and multiple pre-built integrations with partners. 
  • Identity Management and Security: Simplify the login procedure for insureds with multi-factor authentication (MFA) and single sign-on. Safeguard agency information with dedicated password management and federated identities. 
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  • Sales and Pipeline: Track potential leads and sales opportunities in real time. Provide agents and underwriters with the right information at the right time necessary to maximize return on investment. 
  • Predictive Algorithms: Process anonymized data from agency and third-party sources to optimize the renewal and application process. Work out tailored policy recommendations for individual clients and identify coverage gaps. 
  • Carriers: Tap into a vast network of digital carriers to access the latest insurance products and quotes. Featured carriers include Hippo, Branch, Clearcover, Openly and more. 
  • Mobile App: Provide clients with a self-service option accessible through the mobile application. Insureds get 24/7 access to policy documentation, insurance and claims support. 
  • Workflow Automation: Create automated workflows for repetitive client maintenance tasks, such as emails, referrals and schedules. 
  • Dashboard: Leverage a customizable dashboard to gain complete visibility into client metrics, agent performance, analytics, reports and pipeline performance. 
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Product Ranking

#22

among all
Insurance Software

#36

among all
Insurance Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 95 89 74 100 83 85 80 81 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 28 reviews
Excellent User Sentiment 16 reviews
88%
of users recommend this product

BriteCore has a 'great' User Satisfaction Rating of 88% when considering 28 user reviews from 2 recognized software review sites.

98%
of users recommend this product

Agentero has a 'excellent' User Satisfaction Rating of 98% when considering 16 user reviews from 2 recognized software review sites.

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4.88 (8)
4.1 (16)
4.9 (8)
4.8 (12)
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Awards

SelectHub research analysts have evaluated BriteCore and concluded it deserves the award for the Best Overall Insurance Software available today and earns best-in-class honors for Dashboards and Reporting.

Analysts' Pick Award
Dashboards and Reporting Award

Agentero stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Policy Management: BriteCore receives praise for its ability to efficiently manage policies, from quoting and issuance to renewals and endorsements. Users appreciate the intuitive interface and automation features that reduce manual tasks and improve accuracy.
Configurable and Flexible: The platform's configurability allows insurers to tailor workflows, data fields, and user interfaces to their specific needs. This adaptability is particularly beneficial for companies with unique or evolving business processes.
API Integrations: BriteCore's robust API capabilities enable seamless integration with third-party systems, such as CRM, payment gateways, and data analytics tools. This connectivity fosters a more connected and efficient insurance ecosystem.
Cloud-Based Architecture: As a cloud-native solution, BriteCore offers scalability, accessibility, and disaster recovery advantages. Users can access the platform from anywhere with an internet connection, and the system automatically scales to accommodate changing demands.
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Easy-to-Use Interface: Users appreciate the straightforward and intuitive design of the Agentero platform, making it simple to navigate and find the information they need.
Comprehensive Coverage Options: Agentero offers a wide range of insurance products, catering to diverse needs, such as health, life, and auto insurance.
Competitive Pricing: Users have reported finding competitive rates on Agentero, often saving money compared to other insurance providers.
Excellent Customer Support: Agentero's customer service team is known for its responsiveness and helpfulness, providing timely assistance when needed.
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Steep Learning Curve: BriteCore's interface can be overwhelming for new users due to its extensive features and functionalities. The complexity often necessitates comprehensive training, leading to a longer onboarding process for insurance companies adopting the platform.
Customization Challenges: While BriteCore offers configuration options, tailoring the system to specific workflows or unique insurance products can be intricate. This may require significant development effort or reliance on BriteCore's professional services, potentially increasing implementation costs and timelines.
Reporting Limitations: Some users find BriteCore's built-in reporting tools to be somewhat restrictive, particularly for generating highly customized or ad-hoc reports. This can necessitate exporting data to external systems for further analysis, adding an extra step to the reporting process.
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Limited Coverage Options: Some users have reported that Agentero's plans don't offer enough coverage for their needs, particularly for things like liability or medical expenses. For example, a user might find that their plan doesn't cover certain types of accidents or injuries, leaving them with a significant out-of-pocket expense.
High Deductibles: Many users have complained about the high deductibles associated with Agentero's plans. This means that policyholders have to pay a substantial amount out of pocket before their insurance kicks in, making it difficult to afford necessary medical care or repairs.
Confusing Policies: Some users have found Agentero's policies to be difficult to understand, making it challenging to know what they're covered for and what their responsibilities are. This can lead to confusion and frustration when filing a claim.
Poor Customer Service: Several users have reported negative experiences with Agentero's customer service. They've described long wait times, unhelpful representatives, and difficulty getting their questions answered. This can be particularly frustrating when dealing with a complex issue like insurance.
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BriteCore appears to be most suitable for small to mid-sized insurance companies seeking a comprehensive and customizable solution. Its scalability allows it to adapt to the evolving needs of growing businesses, while its user-friendly interface makes it accessible to users with varying levels of technical expertise. The system's open API facilitates seamless integration with existing workflows and third-party applications, further enhancing its adaptability and value for businesses with unique requirements. Additionally, BriteCore's cloud-based architecture eliminates the need for extensive on-premises infrastructure, making it a cost-effective option for organizations looking to optimize their IT spending. Feedback from users over the past year suggests BriteCore offers a robust set of features that streamline insurance operations, including policy administration, claims management, billing, and reporting. Users appreciate the platform's flexibility, which allows for customization to meet specific business needs and workflows. The ability to create custom fields, workflows, and reports empowers insurers to tailor the system to their unique requirements, enhancing efficiency and productivity. BriteCore's automation capabilities further contribute to streamlining processes, reducing manual tasks and minimizing the risk of errors. For instance, automated policy renewals and claims processing expedite operations and free up staff to focus on more complex tasks. While BriteCore receives praise for its comprehensive functionality and customization options, some users note that the initial setup and configuration process can be complex and time-consuming. Implementing the system effectively may require significant training and support, particularly for organizations transitioning from legacy systems. Additionally, while BriteCore's reporting capabilities are generally well-regarded, some users express a desire for more advanced analytics and data visualization tools. Integrating with third-party business intelligence platforms can address this need, but it may introduce additional complexity and costs.

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User reviews from the past year suggest that Agentero might just be the golden ticket for independent insurance agents seeking a platform that simplifies their workflow and boosts their bottom line. Users rave about Agentero's intuitive interface, highlighting its ease of use compared to more cumbersome alternatives. One user, a former captive agent, praised Agentero for offering the "choice and simplicity" they had been searching for, effectively merging the best of both worlds. Another user emphasized the platform's efficiency, stating that Agentero "has taken the insurance industry by storm" with its streamlined approach to carrier access and business operations.However, it's not all sunshine and rainbows. Some users expressed a desire for expanded instant quoting capabilities, specifically for auto, renters, and supplemental insurance lines. This suggests that while Agentero excels in certain areas, there's room for improvement in terms of comprehensive coverage across all insurance products. Agentero seems to be a perfect fit for independent insurance agents who are looking to ditch the clunky systems of the past and embrace a more modern, efficient way of managing their business. Its user-friendly design, coupled with its focus on simplifying complex tasks, makes it a valuable tool for agents who want to streamline their workflow and dedicate more time to what truly matters: their clients.

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