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EZLynx vs BriteCore

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Our analysts compared EZLynx vs BriteCore based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
EZLynx Software Tool
BriteCore Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Good User Sentiment (143 Reviews)

Analyst Rating

86 Detailed Analysis

User Sentiment

Great User Sentiment (28 Reviews)
EZLynx is an innovative platform to improve operational efficiency and streamline agency workflows. Its integrated comparative rater and agency management library manages the entire customer lifecycle. Its real-time comparative quoting module provides automated home and auto rate quotes, consumer follow-ups, generation of shortened forms with incomplete or pre-filled data, enhanced quoting and Facebook quoting. It stores all enterprise data centrally in one cloud-based environment to provide security and encourage global data sharing. Its intuitive dashboard improves stakeholder engagement and data visualization through automated reporting.

Users can map organizational hierarchies, improve customer experiences and generate intuitive rates with automated commission processing. It stores policy statements and other documentation to monitor agency performance and develop remediation measures.
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BriteCore is a cloud-based agency management suite that supports the digital and data needs of modern insurers. It speeds up policy processing with automated verifications, renewals and cancellations while maintaining regular audit logs. The billing and accounting module provides multiple secure payment methods with configurable automatic billing schedules. Its purpose-built dashboard aims to streamline agent workflows with accelerated quotations and metrics. It improves the customer experience with intuitive self-service portals, e-Signatures and multi-device accessibility.

Provides access to end-to-end claims processing, data dictionary, industry-specific raters and standard reports library. Users can choose to incorporate third-party extensions, develop customized modules or simply use prebuilt integrations. It secures client and carrier identity and provides data security through Multi-Factor Authentication (MFA).
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Connect to Maximum Carriers: Provide clients with the most accurate rates by connecting to 330+ carriers across the country. 
  • Simplify Quoting: Streamline the quoting process by recycling prospect information to pre-fill forms and fetch carrier data. 
  • Improve Client Retention: Run reports to identify and deliver targeted communications to leads and existing clients. 
  • Eliminate Errors and Omissions: Protect agents and clients from accidental mistakes by maintaining an automated electronic record of all activities. 
  • Access Best Marketing Strategies: Provides professional guidance, expert digital strategy meetings, inbound marketing promotion and website designing options. Get listed easily in local business directories. 
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  • Save Time and Money: Completely automate daily maintenance and bookkeeping tasks with web-based tools and optimized workflows. 
  • All-in-one Solution: Avoid expensive third-party integrations with comprehensive core, digital and data management components connected via APIs. 
  • Accelerate Product Rollout: Produce insurance products faster with preset templates and rating modification tools. 
  • Improve Client Relations: Leverage digital experiences to provide more autonomy to both employees and customers with client portals, agent portals and mobile apps. Also supports custom tool development via API. 
  • Remote Access: Cloud-based platform ensures remote access from any authorized device with an internet connection and minimum disruptions via server downtime. 
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  • Rating Engine: Provide clients with real-time multi-carrier quotes for home or auto policies. Quote rates, issue policies and store ACORD forms with the intuitive dashboard. Pull vehicle and driver records to pre-fill carrier-specific forms. Capture and share carrier defaults and pre-set coverage scenarios via built-in templates. Automatically calculate premiums, validate addresses and check for missing data and discrepancies. 
    • Graph View: Use color-coded graph views to compare home and auto policy results. Automatically combine the same carrier results into a single bar. 
    • Applicant / Co-Applicant Switch: Easily swap applicant and co-applicant positions to submit a new quote. 
  • Management System: Streamline agency and workflow management with a centralized repository for customer’s quotes, documents and policies. Streamline the renewal process with automated client information updates and policy synchronization. Directly convert the agency’s data to the new platform to accelerate time to market. 
    • Performance Metrics: Collate information from the rating engine and management system modules to receive intelligent insights via email reports. 
    • Policy Comparison: Compare expired and renewed policies side-by-side. Explain the latest premiums and coverages for both commercial and personal lines. 
    • Accounting: Manage all financial transactions with direct billing support. Process commissions faster with graduated commission structure, commission downloads, split-commission tracking, percentage rules and more. 
    • Certificates and Forms: Store ACORD forms, policy downloads and e-signatures in client-specific electronic files. Use client information to create new certificates or renew existing ones. 
    • Document Storage: Centrally store client-related documents such as emails, certificates, forms, policies and more. Search for specific documents using custom data fields and upload files using the drag-and-drop function. Connect policies to associated clients. 
    • Document Signing: Streamline policy processing with secure electronic signatures. 
  • Agency Websites: Optimize an existing website or create a new one that includes the latest search engine algorithms. Increase the agency’s local reach and brand awareness with integrated editing, hosting, development and content services. Seamlessly integrate consumer quoting and client center modules into the website while keeping it mobile-friendly. Access website statistics during quarterly reviews. 
  • Consumer Quoting: Allow potential clients to get rate quotes directly from the website. Implement optimized, industry-specific web forms to provide multiple quotes instantaneously. Use vehicle and license data to autofill available information for faster quoting. 
    • Automated Contact: Automatically follow up on potential clients with incomplete quoting processes. Provide a secure link to access all relevant information and finish the process. 
    • Agent Options: Use online customer data to contact them directly with quotes. Get email reminders to follow up on quotation requests. 
    • Capture Leads: Capture leads through the agency website and reach them with purpose-built email marketing campaigns. 
    • Tracking Analytics: Record key analytics and analyze consumer quote traffic to improve the agency’s marketing and lead campaigns. 
  • Communication Center: Simplify client communication and outreach with targeted drip marketing campaigns, email campaigns, attachments and postal mail. 
  • Client Center: Provide clients with 24/7 access to the agency via the self-service portal. Safeguard client personal information with secure and unique login credentials. Agents can directly share policy documents and update client data at regular intervals. 
  • Integrations: Supports integration with a wide range of third-party applications, including QuickBooks, Microsoft 365, Netstar, CoreLogic, EverQuote and more. The API-based architecture provides in-house tools such as Data Bridge, Live Rating and Policy Management. 
  • Mobile App: Provides global access to client data and policy information with the mobile application. 
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  • Policy Management: Leverage best practice interface tools, flexible workflows and automated strategies to manage property and casualty (P&C) insurance products. Automatically process applications, renewals and cancellations with built-in business rules. Automatically populate forms and analyze risk data for underwriting. 
    • Endorsements: Identify out-of-sequence, future-dated and backdated endorsements. Edit coverage information, associated agency data and policyholder contacts. 
    • Audit Log: Automatically log transactions and review actions on policy issues. Create notes, reminders, external notifications and more for policy actions. 
  • Claims Management: Manage the entire claims lifecycle from first notice of loss (FNOL) to settlement. Provide client-specific portals for filing of FNOL. Automatically populate claims data with existing policy and contact information. Upload files and reports, track losses and dictate notes. 
    • Reserves and Payments: Tally reserves and payments after every individual claim. Drill deeper into payments and loss with additional data fields, including adjusting expenses and legal expenses. Track losses after every transaction. 
  • Billing: Digitize the agency’s billing and accounting processes with automated payment processing, document generation, premium accounting and reporting. Includes support for combined billing, agency billing and hybrid billing. Optimize workflows for processing invoices, renewal invoices, cancellations, insufficient funds, non-pay notices, reinstatements and more. 
    • Billing Schedules: Set up tailored billing schedules and payment methods for individual insureds. Determine who gets paid when, and how. 
    • Payment Methods: Accept payments via cash, card, check, credit card, ACH and money order. Set up automated withdrawals from trust accounts on a per-installment schedule. 
  • Product Definition: Define and rate insurance products in a no-code interface, Edit existing products and build entirely new coverages, rate quotes, underwriting rules, endorsements and forms. Create custom fees to accommodate state-specific regulations. 
    • Configuration Tools: Bulk-edit product definitions and issue updates seamlessly with built-in configuration tools. Review past versions and configurations and schedule dates for new rates. 
  • Rating: Supports manual and automated rating variables, factor-based rates, flat rates and table-based rates. Copy rules and rates directly from Excel documents. 
  • Agent Portal: Generate rate quotes tied in with the agency’s underwriting standards. Supports pre-integrations, data lookup and prefill for streamlined processing. Initiate endorsements to update coverages, limits and contact information. 
    • Agent Dashboard: Visualize agent activity, commissions and performance with the interactive dashboard. Track metrics such as policy count, claims count, premium written vs. losses paid, and more. 
  • Insurer Portal: Customize security and permissions, appearance, branding, messaging and system preferences. Access intuitive workflows and interfaces for everyday processes. Review and implement updates in real time for continued scalability. 
    • Decoupled UI: Provide access to an insurer portal wholly decoupled from the backend with a RESTful API-based architecture. Create personalized integrations for a better user experience. 
  • Policyholder Portal: Allows insureds to view policy, billing and claims information, update account details, edit billing information and pay bills via a self-service portal, accessible from any web browser or mobile device with an internet connection. Go paperless with 24/7 access to policy documents, including ID cards, invoices and declarations. 
    • Claims: Submit FNOL along with related photos and videos. Track the status of existing claims. 
  • BI and Analytics: Leverage self-service tools to generate preconfigured reports and data tables compatible with third-party analytics and BI applications. 
    • Reporting: Use a simple drag-and-drop interface to apply filters conditionally and select, group and sort data for in-depth reporting. 
    • Data Dictionary: Access a purpose-built data dictionary with over 1,500 data points for generating reports on policies, claims, contacts, rates and bills. 
  • Financial and Regulatory Reporting: Use a comprehensive risk library to run over 30 predefined reports, including claims, underwriting and financial reports. 
  • Integrations: Facilitate custom integrations with a fully published API and multiple pre-built integrations with partners. 
  • Identity Management and Security: Simplify the login procedure for insureds with multi-factor authentication (MFA) and single sign-on. Safeguard agency information with dedicated password management and federated identities. 
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Product Ranking

#1

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#22

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EZLynx
BriteCore
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Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 95 89 74 100 83 85 80 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 143 reviews
Great User Sentiment 28 reviews
75%
of users recommend this product

EZLynx has a 'good' User Satisfaction Rating of 75% when considering 143 user reviews from 3 recognized software review sites.

88%
of users recommend this product

BriteCore has a 'great' User Satisfaction Rating of 88% when considering 28 user reviews from 2 recognized software review sites.

4.0 (25)
n/a
3.77 (64)
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3.6 (54)
4.1 (16)
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4.8 (12)

Awards

No awards.

SelectHub research analysts have evaluated BriteCore and concluded it deserves the award for the Best Overall Insurance Software available today and earns best-in-class honors for Dashboards and Reporting.

Analysts' Pick Award
Dashboards and Reporting Award

Synopsis of User Ratings and Reviews

Functionality: The platform has superb functionalities, especially for carrier connectivity, according to 96% of users mentioning this aspect.
Ease of Use: According to 68% of users who reviewed this element, the software has a simple UI and is easy to navigate.
Integrations: 67% of users who mentioned this aspect said the platform has good integration options.
Performance: 79% of users who reviewed performance said the system runs smoothly with frequent updates.
Cost: According to 80% of users who reviewed cost, the software has competitive pricing.
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Streamlined Policy Management: BriteCore receives praise for its ability to efficiently manage policies, from quoting and issuance to renewals and endorsements. Users appreciate the intuitive interface and automation features that reduce manual tasks and improve accuracy.
Configurable and Flexible: The platform's configurability allows insurers to tailor workflows, data fields, and user interfaces to their specific needs. This adaptability is particularly beneficial for companies with unique or evolving business processes.
API Integrations: BriteCore's robust API capabilities enable seamless integration with third-party systems, such as CRM, payment gateways, and data analytics tools. This connectivity fosters a more connected and efficient insurance ecosystem.
Cloud-Based Architecture: As a cloud-native solution, BriteCore offers scalability, accessibility, and disaster recovery advantages. Users can access the platform from anywhere with an internet connection, and the system automatically scales to accommodate changing demands.
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Training: The system has a steep learning curve and lacks enough training material, according to 83% of reviewers mentioning this element.
Service and Support: According to 91% of users who reviewed this aspect, the vendor has terrible customer service.
Implementation: 100% of users who mentioned this element said the implementation process is considerably long.
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Steep Learning Curve: BriteCore's interface can be overwhelming for new users due to its extensive features and functionalities. The complexity often necessitates comprehensive training, leading to a longer onboarding process for insurance companies adopting the platform.
Customization Challenges: While BriteCore offers configuration options, tailoring the system to specific workflows or unique insurance products can be intricate. This may require significant development effort or reliance on BriteCore's professional services, potentially increasing implementation costs and timelines.
Reporting Limitations: Some users find BriteCore's built-in reporting tools to be somewhat restrictive, particularly for generating highly customized or ad-hoc reports. This can necessitate exporting data to external systems for further analysis, adding an extra step to the reporting process.
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EZLynx provides both independent agents and agencies with a single platform to manage all insurance requirements, including comparative rating, eSignatures, accounting, quoting, online marketing and more. The system is reasonably priced, integrates with many third-party apps and connects to a vast number of carriers. Performance is good with regular updates, making it a go-to option in this category. However, vendor support is notoriously poor, with complaints of long response times and indifferent personnel. Implementation is long, and the system is difficult to learn. But if you are under a strict budget and willing to overcome these obstacles, EZLynx is a strong contender in terms of cost and performance.

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BriteCore appears to be most suitable for small to mid-sized insurance companies seeking a comprehensive and customizable solution. Its scalability allows it to adapt to the evolving needs of growing businesses, while its user-friendly interface makes it accessible to users with varying levels of technical expertise. The system's open API facilitates seamless integration with existing workflows and third-party applications, further enhancing its adaptability and value for businesses with unique requirements. Additionally, BriteCore's cloud-based architecture eliminates the need for extensive on-premises infrastructure, making it a cost-effective option for organizations looking to optimize their IT spending. Feedback from users over the past year suggests BriteCore offers a robust set of features that streamline insurance operations, including policy administration, claims management, billing, and reporting. Users appreciate the platform's flexibility, which allows for customization to meet specific business needs and workflows. The ability to create custom fields, workflows, and reports empowers insurers to tailor the system to their unique requirements, enhancing efficiency and productivity. BriteCore's automation capabilities further contribute to streamlining processes, reducing manual tasks and minimizing the risk of errors. For instance, automated policy renewals and claims processing expedite operations and free up staff to focus on more complex tasks. While BriteCore receives praise for its comprehensive functionality and customization options, some users note that the initial setup and configuration process can be complex and time-consuming. Implementing the system effectively may require significant training and support, particularly for organizations transitioning from legacy systems. Additionally, while BriteCore's reporting capabilities are generally well-regarded, some users express a desire for more advanced analytics and data visualization tools. Integrating with third-party business intelligence platforms can address this need, but it may introduce additional complexity and costs.

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Screenshots

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