FINEOS vs Insly

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Our analysts compared FINEOS vs Insly based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FINEOS is a comprehensive digital platform for insurance agents. Users can optimize administration processes, automate workflows and oversee customer activity in one hub. Manage traffic, track sales and expedite policy processing.

Users can organize information and securely store data in a central repository. Use open architecture to integrate with external applications.
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Insly is a cloud-based service that provides agencies with a comprehensive dashboard to create products and oversee customer activity. It offers digital building tools, sales tracking, engagement reporting and seamless integrations.

Users can simplify solution development with intuitive coding and API-friendly architecture. Optimize business practices and automate management workflows for improved productivity. Expedite policy processing, track asset reports and securely manage documents.
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$49/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Productivity: Save time by automating workflows to redirect focus to essential tasks. Scale quickly with cloud-native capabilities.
  • Demographic Intelligence: Gain insight into client activity with real-time data. Understand customer preference with readable analytics.
  • Boosted Organization: Systemize workflows and organize information to promote fast modification and better communication.
  • Simplified Navigation: Browse the interface and find data quickly with dynamic viewing across multiple devices. Make changes to the platform without rewriting code.
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  • Streamlined Operations: Insly automates routine tasks such as policy renewals and claims processing, reducing administrative workload and allowing staff to focus on higher-value activities.
  • Enhanced Customer Experience: With Insly, clients can access their policy information, submit claims, and receive updates through a user-friendly portal, improving overall satisfaction and engagement.
  • Improved Accuracy: The software minimizes human error by automating data entry and calculations, ensuring that policy details and financial records are consistently accurate.
  • Real-Time Reporting: Insly provides up-to-date analytics and reports, enabling businesses to make informed decisions quickly and respond to market changes effectively.
  • Cost Efficiency: By reducing the need for manual processes and paperwork, Insly helps lower operational costs and increases profitability for insurance companies.
  • Regulatory Compliance: Insly ensures that all processes adhere to industry regulations and standards, reducing the risk of non-compliance and potential fines.
  • Scalability: The platform can easily scale to accommodate growing business needs, whether it’s adding new users, expanding to new markets, or integrating additional functionalities.
  • Data Security: Insly employs robust security measures to protect sensitive client information, ensuring data integrity and confidentiality.
  • Customizable Solutions: The software can be tailored to meet the specific needs of different insurance providers, offering flexibility in terms of features and workflows.
  • Seamless Integration: Insly integrates with various third-party systems such as CRM and accounting software, creating a cohesive ecosystem that enhances overall efficiency.
  • Enhanced Collaboration: The platform facilitates better communication and collaboration among team members, leading to more coordinated and effective operations.
  • Time Savings: By automating repetitive tasks, Insly frees up valuable time for employees, allowing them to focus on strategic initiatives and client relationships.
  • Client Retention: The improved service and efficiency provided by Insly contribute to higher client retention rates, fostering long-term business growth.
  • Business Intelligence: Insly’s advanced analytics tools provide insights into business performance, helping companies identify trends, opportunities, and areas for improvement.
  • Flexibility in Policy Management: The software allows for easy adjustments to policy terms and conditions, making it simpler to meet client needs and market demands.
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  • Administration Management: Access a comprehensive suite for administration management. Secure, organize and manage all insurance activities in one location.
  • Policy Management: Manage tasks from the policy screen and view consolidated policy and product data. Create and edit documents, grouping policy and claim information for easy accessibility.
  • Claims Management: Simplify the claims process by enabling end-to-end automation. Access important information and complete claims tasks in a central location. Enhance system efficiency with pre-made workflows and dashboards. Utilize intuitive reporting and enable AI analytics to review claims data further.
  • Underwriting Workflows: Automate processes, manage important documents and track policy creation data. Send update alerts notifying sales directors and brokers if additional information or review is needed.
  • Ratings: Simplify the underwriting process and receive accurate ratings using in-house rating software. Collect data and determine requirements based on client variables.
  • Payments: Offer customers flexible payment options. View detailed transaction reports and utilize third-party integrations for payment processing.
  • Billing: Oversee billing activity, monitor transactions and enable automated workflows. Improve communication with clients using shareable dashboards.
  • Quotes: Generate quotes, save templates for future use and upload important documents.
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  • Product Oversight: Manage product lifecycles and move products through development and testing to market implementation. Aggregate data sources, quotes, reports and transactions in one hub.
  • Underwriting: Access the most important client data. Apply templates for automation of simpler tasks, allowing increased focus on more difficult tasks.
  • Policy Management: Enable mid-term policy changes for brokers and customers. Browse activities from the policy screen and navigate workflows and requirements to complete policy actions.
  • Finance Tracking: Assimilate multiple data sources into a simple summary view. Track reports and invoices and review case synopses.
  • Claims Management: Streamline claims quickly with automated systems and manageable forms. Access dynamic reports, group claims and policies together. Create task reminders for handling claim activity.
  • Integrations: Compile data using third-party integrations and connect with external applications to extend platform abilities. Use CRM integrations to quickly access databases and organize information. Integrate with OneDrive for transparent management of documents.
  • Document Control: Systemize customer information, archive data and find specific files. Group all policy documents into a central repository for each client.
  • Data Management: Enhance visibility of client and company information across numerous channels. Access and edit libraries, forms and workflows.
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Product Ranking

#20

among all
Insurance Software

#51

among all
Insurance Software

Find out who the leaders are

Analyst Rating Summary

75
68
95
72
96
56
0
85
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Underwriting and Rating Management
Claims Management
Billing Management
Policy Management
Commissions Tracking

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FINEOS
Insly
+ Add Product + Add Product
Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 95 96 0 81 82 78 57 100 72 56 85 83 82 90 77 84 0 25 50 75 100
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83%
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17%
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86%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

44%
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56%
25%
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75%

User Sentiment Summary

Fair User Sentiment 1 reviews
Excellent User Sentiment 35 reviews
60%
of users recommend this product

FINEOS has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

98%
of users recommend this product

Insly has a 'excellent' User Satisfaction Rating of 98% when considering 35 user reviews from 3 recognized software review sites.

n/a
4.5 (1)
n/a
4.9 (17)
3.0 (1)
4.9 (17)

Awards

SelectHub research analysts have evaluated FINEOS and concluded it earns best-in-class honors for Claims Management and Underwriting and Rating Management.

Claims Management Award
Underwriting and Rating Management Award

Insly stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Claims Management: FINEOS simplifies claims processing, automating tasks and workflows to boost efficiency.
Enhanced Customer Experience: FINEOS provides self-service portals and mobile apps, empowering policyholders to manage their claims conveniently.
Data-Driven Insights: FINEOS offers robust reporting and analytics, enabling insurers to gain valuable insights from their data for better decision-making.
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Streamlined Policy Management: Users praise Insly for simplifying policy administration, allowing them to effortlessly create, store, and manage policies in one central location.
Effortless Quote and Proposal Generation: Insly enables users to generate professional quotes and proposals quickly, enhancing efficiency and customer experience.
Intuitive Claims Handling: The platform streamlines claims processing, allowing users to efficiently manage claims from initial report to settlement.
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Clunky User Interface: Users frequently express frustration with FINEOS's outdated interface, finding it difficult to navigate and use efficiently. They desire a more modern and intuitive design that simplifies their workflow.
System Performance Issues: Slow loading times and system crashes are a common complaint, leading to decreased productivity and frustration among users.
Limited Reporting Capabilities: Users report that FINEOS lacks robust reporting features, making it challenging to extract meaningful insights from their data. They desire more comprehensive and customizable reporting options to support data-driven decision-making.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to customize workflows and processes to align with their specific business needs.
Reporting Functionality: A few users have mentioned that the reporting features could be more robust and offer greater flexibility in terms of data extraction and analysis.
Learning Curve: While generally considered user-friendly, some users have noted that there's a bit of a learning curve to fully grasp all of Insly's features and functionalities, particularly for those new to insurance software.
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User reviews from the past year on FINEOS are a mixed bag. Some users praise FINEOS for its robust claims processing capabilities, noting that it streamlines complex workflows and reduces manual processing time. Others appreciate the comprehensive policy management features, highlighting the ease with which they can handle renewals, endorsements, and cancellations. However, some users express frustration with the system's complexity, citing a steep learning curve and the need for extensive training. A few users also point out occasional glitches and slow response times, impacting productivity and user satisfaction. While FINEOS is generally viewed as a powerful and feature-rich platform, its suitability hinges on the specific needs and technical capabilities of the organization. Businesses with complex insurance operations and a dedicated IT team may find FINEOS to be a valuable asset, while smaller organizations with limited resources might find it overwhelming.

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Is Insly insanely great? Insly users have praised the software for its user-friendly interface, making it a breeze to navigate even for those who aren't tech-savvy. They also appreciate the comprehensive suite of features, covering everything from policy issuance to billing and administration, eliminating the need for multiple software solutions. Affordability is another major plus, making it accessible to businesses of all sizes. However, some users have expressed concerns about the lack of robust customer support, leaving them feeling stranded when issues arise. Occasional bugs have also been reported, which can disrupt workflow and cause frustration. Despite these drawbacks, users generally find Insly to be a solid choice, particularly for smaller businesses that don't require extensive customer support. Its ease of use, comprehensive features, and affordability make it a strong contender in the market, especially when compared to more complex and expensive alternatives like Salesforce. However, businesses that prioritize reliable customer support and a bug-free experience might want to explore other options.

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