Extensiv Order Management vs inFlow

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Our analysts compared Extensiv Order Management vs inFlow based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Extensiv Order Manager (formerly called Skubana) is a software solution designed to help businesses efficiently manage their orders, inventory, and customer interactions. It's particularly well-suited for businesses that operate online and require a streamlined approach to order fulfillment. By automating tasks and providing real-time insights, Extensiv Order Manager empowers businesses to enhance their operations and elevate customer service. Key benefits include improved order accuracy, reduced costs, and increased efficiency. Popular features encompass order tracking, inventory management, customer communication tools, and comprehensive reporting capabilities.

User feedback suggests that Extensiv Order Manager offers a user-friendly experience and robust functionality, making it a strong contender in the order management software market. Pricing is based on a per-user, per-month model, with options to accommodate various business sizes and needs. A free trial is also available for those who wish to explore the software before committing. Keep in mind that pricing and features can change over time, so it's recommended to check the Extensiv website for the latest information.

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inFlow provides a stock control platform that’s available in the cloud or on-premise. It’s designed for small to medium-sized companies but has been implemented in some very large and complex enterprises. It streamlines and organizes critical management processes to create a more accurate operation.

It puts organization, purchasing and control at the forefront to help operations quickly track inventory, attach barcodes and fulfill customer expectations accurately. Users can create custom documents, deal with multi-currency transactions and more.
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$999 Annually
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Tailored to your specific needs
$89 Monthly
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Tailored to your specific needs
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Windows
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Chromebook
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamlined Order Processing: Extensiv Order Manager simplifies the complexity of managing multiple orders across various channels, ensuring that each order is processed efficiently and accurately, reducing the likelihood of errors and delays.
  • Inventory Visibility: Gain real-time insights into your inventory levels across all warehouses. This visibility helps prevent stockouts and overstock situations, ensuring you can meet customer demand without tying up too much capital in inventory.
  • Improved Customer Satisfaction: By ensuring timely and accurate order fulfillment, Extensiv Order Manager helps improve the overall customer experience, leading to higher satisfaction rates and repeat business.
  • Scalability: As your business grows, Extensiv Order Manager scales with you, handling increased order volumes and more complex operations without the need for significant additional resources or system changes.
  • Cost Reduction: By optimizing order processing and inventory management, Extensiv Order Manager helps reduce operational costs associated with manual errors, excess inventory, and inefficient processes.
  • Enhanced Reporting and Analytics: Access to detailed reports and analytics allows you to make informed decisions about your business, identifying trends, and areas for improvement in your order fulfillment and inventory management processes.
  • Multi-Channel Integration: Extensiv Order Manager seamlessly integrates with a wide range of eCommerce platforms, marketplaces, and shipping carriers, enabling you to manage all your sales channels from a single interface.
  • Automated Workflows: Automate repetitive tasks such as order routing, inventory updates, and shipping label generation, freeing up your team to focus on more strategic activities that drive business growth.
  • Compliance and Accuracy: Ensure compliance with shipping and regulatory requirements, reducing the risk of fines and penalties. Accurate order fulfillment also decreases the likelihood of returns and exchanges, protecting your bottom line.
  • Collaboration Tools: Facilitate better communication and collaboration among your team members with built-in tools, ensuring everyone is on the same page and can work together effectively to meet business goals.
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  • Leverage the Cloud: Ensure constant upgrades that don’t interrupt service, secure access, storage for important documents and a collaborative work environment. 
  • Mobile Accessibility: Use from anywhere with iOS, Android and web companion apps. Phones can also be used as mobile barcode scanners. 
  • Reduce Errors: Track, transfer, assign barcodes and serial numbers and create helpful product lists using built-in organizational tools. Fewer errors mean more satisfied customers and less time spent on rectifying problems. 
  • Detailed Inventory: Stay on top of stock as it travels in, around and out of inventory. Designate specific locations for certain products to maintain a properly organized inventory management operation. 
  • Stay Organized: Keep products organized and in the right place by leveraging product lists, product photos, serial numbers and units of measure. 
  • Increase Profits: Maintain optimal inventory levels and create a perfect balance of available stock to prevent running out of stock and losing revenue as a result. 
  • Restock On Time: Create custom reorder points and leverage automatic emails to send out low-stock alerts. Included vendor management features make submitting purchase orders hassle-free. 
  • Free Version: Available for the on-premise solution and suitable for smaller businesses, it supports up to 100 products and customers with 15 available reports. Doesn’t provide technical support, however. 
  • Offline Support: Host locally on Windows computers to sync client information without needing internet access. 
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  • Multi-Channel, Multi-Warehouse Synchronization: Enables multi-channel, multi-warehouse synchronization in real-time so that the business can streamline managing multiple spreadsheets.  
  • Order Processing: Routes orders to multiple warehouses, making shipping flexible, regardless of how the seller fulfills orders.  
  • Cross Channel Analytics:  Helps businesses figure out the most profitable channels and products. These insights will help drive the business forward. 
  • Single-Click Replenishment:  Automation takes care of mundane and repetitive tasks so that businesses avoid out-of-stock situations. Reorder products and materials with one click.  
  • Inventory Optimization: Ensure product availability while reducing excess stock and inventory costs with forecast demanding and supply variable management.  
  • Real-Time Analytics: Capture, process and share all financial information instantly and ensure data collection and query resolution within seconds.  
  • Barcoding: Eliminate the possibility of human error and reduce inventory costs with fast and reliable barcoding. 
  • Account Integration: Get a real-time view of all transactions and accurately calculate job costing and commission with an integrated accounting system.  
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  • Structured Workflows: Customizable workflows help track important data across the entire sales process. Eliminates or minimizes tedious spreadsheet management, as cost data can be stored for use in tax forms. 
  • Customizable Dashboards: Set up an informative dashboard that meets operational requirements to foster a collaborative, visibility-enabled enterprise. Bring valuable data regarding sales, costs and profits to the forefront and easily view it. 
  • Barcoding: Leverages barcode scanners to generate printable labels that make finding the right item easy. 
  • Detailed Reporting: With over 32 out-of-the-box reports, it makes reporting on sales, inventory and purchasing more efficient. Create detailed and organized reports for customers and vendors alike. 
  • Manufacturing Support: Keeps manufacturing simple with item kitting, assembly cost tracking and accessible bills of materials that track critical inventory information. 
  • Customer Management: Set customer-specific defaults, store contact information and keep detailed order histories for clients. 
  • Purchase and Receive Stock: Process returns, create and manage purchase orders and leverage dropshipping to make purchasing and receiving simple. 
  • Kitting and Assembly: Pick raw materials, build based on product availability, customize builds and bundle products together for shipping. 
  • Re-Ordering: One-click reordering features leverage lead and sales data to display low stock items and create purchase orders. 
  • DropShipping: Allows vendors to ship their products directly to clients when stock isn’t available to fulfill the requirements of a shipment. 
  • B2B Portals: Provides a portal that contains pricing, pictures and descriptions of products. Showrooms are also available to showcase discounted products. 
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Product Ranking

#48

among all
Inventory Management Software

#4

among all
Inventory Management Software

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Analyst Rating Summary

66
70
65
88
78
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59
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Order Fulfillment
Purchasing
Dashboards and Reports

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Extensiv Order Management
inFlow
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 65 78 59 0 93 57 89 46 88 79 59 66 78 75 76 55 0 25 50 75 100
67%
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100%
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89%
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78%
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57%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

58%
8%
34%
33%
33%
34%

User Sentiment Summary

Excellent User Sentiment 95 reviews
Excellent User Sentiment 441 reviews
97%
of users recommend this product

Extensiv Order Management has a 'excellent' User Satisfaction Rating of 97% when considering 95 user reviews from 1 recognized software review sites.

91%
of users recommend this product

inFlow has a 'excellent' User Satisfaction Rating of 91% when considering 441 user reviews from 3 recognized software review sites.

n/a
3.4 (13)
4.83 (95)
n/a
n/a
4.6 (426)
n/a
4.5 (2)

Awards

Extensiv Order Management stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

inFlow stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Inventory Management: Extensiv Order Manager provides tools to manage inventory across multiple warehouses and sales channels, preventing stockouts and overselling.
Order Fulfillment: The platform streamlines order processing, from picking and packing to shipping, with automation features and integrations with shipping carriers.
Multichannel Selling: Extensiv Order Manager supports selling on various online marketplaces and eCommerce platforms, centralizing order management.
Reporting and Analytics: Users can access data and insights on sales performance, inventory levels, and other key metrics to make informed business decisions.
Integrations: Extensiv Order Manager integrates with various eCommerce tools and platforms, such as Shopify, Amazon, and QuickBooks.
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User-Friendly Interface: It’s extremely intuitive and easy to use, as 100% of reviews on this aspect indicate.
Comprehensive Features: According to all reviews on this aspect, it’s an all-in-one software with a variety of comprehensive capabilities from sales to purchase to inventory management.
Customer Service: The customer support staff is supportive, helpful and quick at resolving any issues faced by clients, as more than 85% of reviews about customer service state.
Easy to Learn: All reviews on this element indicate that the system has a flat learning curve and is easy to use for new users.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Extensiv's customer support team, leading to frustration and unresolved issues.
Usability: The platform's interface and workflows can be complex and require a significant learning curve, especially for users who are new to order management systems or have limited technical expertise. This complexity can hinder efficiency and user adoption.
Integrations: While Extensiv offers a range of integrations with other eCommerce platforms and tools, some users have encountered limitations or difficulties with specific integrations, which can impact their workflows and data synchronization.
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Expensive for Large Business: Since pricing is based on the number of orders, it’s only suitable for small and medium sized businesses, according to all reviews on this topic.
Integrations and API Access: Offers very limited integrations with third-party applications and no API access, as all reviews on this feature indicate.
Multi-Warehouse Use: It can’t handle multiple warehouse properties or inventory storage locations effectively, according to all reviews on this feature.
System Bugs: As more than 85% of reviews on this feature indicate, there are a few minor bugs in the system.
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Extensiv Order Manager has garnered a mixed bag of user reviews over the past year. Some users rave about its user-friendly interface and its ability to streamline their eCommerce operations, making it a breeze to juggle sales orders, purchase orders, and invoices all in one place. They also appreciate its seamless integration with popular eCommerce platforms like Shopify and WooCommerce, ensuring smooth sailing regardless of order volume. On the flip side, some users find the software's features lacking and its price tag a bit steep, especially when compared to similar products on the market. What sets Extensiv Order Manager apart is its robust order fulfillment and shipping capabilities. It boasts advanced features for efficient order tracking and processing, along with real-time inventory tracking to keep businesses in the know about stock levels and product allocation. This ensures that shipping operations are in sync with customer demands, keeping both businesses and customers happy. However, the lack of certain features and the higher price point compared to competitors might give some potential users pause. All in all, Extensiv Order Manager is a good fit for businesses seeking a comprehensive eCommerce management solution, particularly those with high-volume sales or complex fulfillment needs. Its ability to centralize operations and provide end-to-end control over the entire eCommerce process makes it a valuable tool for businesses looking to level up their game. However, it's important to weigh the pros and cons carefully before taking the plunge, especially if budget is a concern or if specific niche features are required.

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inFlow is a good option for those looking for a product to assist with inventory management, providing a comprehensive set of capabilities to manage a variety of processes. However, it only works well with small businesses and can be expensive otherwise. Other drawbacks include that it only integrates one way with Shopify and suffers from some bugs. Most users with multiple warehouses find the tool ineffective as well. On the other hand, it has a user-friendly interface and is easy to learn, speeding up user adoption. Users also report that customer service is helpful. All in all, it can be a decent choice for smaller operations.

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Screenshots

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