ShipMonk vs Cin7

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Our analysts compared ShipMonk vs Cin7 based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ShipMonk Software Tool

Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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Cin7 offers a cloud-based inventory management solution designed to streamline operations for businesses of all sizes. It caters particularly well to product sellers managing complex workflows across multiple channels and warehouses. Key benefits include improved inventory visibility, reduced stockouts, and increased operational efficiency. Popular features encompass inventory control, order management, point-of-sale functionality, and third-party logistics integrations.

User experiences suggest that Cin7 excels in providing comprehensive inventory management capabilities, but some find the interface less intuitive than competing products. Pricing varies based on the chosen plan and the number of users, with options for monthly or annual payments.

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$250 Monthly
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Tailored to your specific needs
$399 Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers. 
  • Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers. 
  • Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard. 
  • Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more. 
  • Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal. 
  • Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations. 
  • Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts. 
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  • Simplify Shipping: Automate workflows and view detailed insights and real-time inventory updates within a unified dashboard. Streamline workflows and optimize operations for simplified shipping. 
  • Automate Tasks: Eliminate manual and paperwork tasks by automating processes, from tracking shipments using barcode scanners, creating customizable order details to managing in-store pickups and much more. 
  • Streamline Workflows: Access an integrated EDI and merge with over 200 other services, eCommerce platforms, 3PLs, accounting programs and additional channels. 
  • Optimize Financial Tracking: Gain complete visibility of stocks and costs. Track and optimize finances to effectively manage transactions. 
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  • E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options. 
  • Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon. 
  • Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage. 
  • Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation. 
  • User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time. 
  • Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy. 
  • Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard. 
  • Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform. 
  • Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing. 
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  • Inventory Management: Automate processes, make inventory adjustments and access information in real-time by gaining detailed insights on vendors and products within a centralized, integrated dashboard. Implement barcode scanners to track product bundles and stocks. Access financial data like payments and taxes with single click accounting. 
  • Order Management: Implement automation bots to have a streamlined workflow by integrating with eCommerce platforms, 3PLs and EDI retailers for order fulfillment. Notify suppliers with purchase orders by pre-setting levels for inventory replenishment when stocks run low at a specific warehouse. 
  • B2B E-Commerce: Customize order details and create and categorize product catalogs in different colors, sizes and bundles to swiftly filter through while ordering in bulk. Access an integrated inventory with real-time insights on stock availability. 
  • Order Fulfillment: Receive, rack and pick single or multiple purchase orders based on a list sorted by stock availability, order reference and date of order creation. Track stocks as per batch or serial numbers and implement the stocktaking process. 
  • Built-In EDI: Eliminate outside EDI providers and gain complete visibility of transactions and each stage by controlling the EDI dashboard. Map and automate order workflows to multiple 3PL warehouses. 
  • Amazon Integration: Access a built-in EDI and a real-time dashboard to view order updates, stock adjustments, product mappings and more. Implement FBA shipping plans to complete order fulfillments. 
  • Reports and Forecasting: Access an interactive, intuitive dashboard that prompts real-time updates and complete visibility on all levels that help simplify workflows. Access order history and create customizable reports. 
  • Point of Sale: Implement an omnichannel experience and access complete stock visibility. Access sales capabilities on most devices and operating systems. 
  • Payment Portal: Automate transaction workflows with a fully integrated payment gateway to track and gain financial data visibility. Enable email alerts to confirm payments updates. 
  • Production Management: Automate and generate production jobs based on BOMs. Track and manage inventory with detailed weekly insights on production. 
  • Sales Quoting: Obtain advanced quotes, payment terms and pricing that reap future profits. Eliminate manual labor and offer automated order tracking. 
  • Third-Party Logistics: Access automated 3PL communication to gain detailed insights and real-time updates. Eliminate manual tasks and minimize admin roles to optimize and simplify workflows. 
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Product Ranking

#5

among all
Inventory Management Software

#54

among all
Inventory Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 100 82 24 0 94 70 94 96 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 201 reviews
Great User Sentiment 445 reviews
84%
of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Cin7 has a 'great' User Satisfaction Rating of 86% when considering 445 user reviews from 2 recognized software review sites.

4.6 (14)
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4.09 (114)
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4.3 (73)
4.3 (442)
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3.8 (3)

Awards

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SelectHub research analysts have evaluated Cin7 and concluded it earns best-in-class honors for Dashboards and Reports.

Dashboards and Reports Award

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.
Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.
Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.
Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.
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Inventory Visibility: Cin7 provides real-time insights into stock levels across multiple locations and sales channels, allowing businesses to avoid stockouts and overstocks. Users appreciate the ability to track inventory movements with detailed logs and audit trails.
Order Management: The platform streamlines order processing by automating tasks such as order routing, picking, packing, and shipping. Cin7's ability to manage backorders and split shipments is particularly helpful for businesses with complex fulfillment needs.
Third-Party Integrations: Cin7 integrates seamlessly with popular eCommerce platforms, marketplaces, shipping carriers, and accounting software. This eliminates the need for manual data entry and ensures data consistency across different systems. Examples of popular integrations include Shopify, Amazon, QuickBooks, and Xero.
Reporting and Analytics: Cin7 offers a range of reporting tools that provide insights into sales performance, inventory turnover, and other key metrics. Users can generate custom reports to track specific data points and identify trends. This data-driven approach empowers businesses to make informed decisions about inventory management and overall operations.
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Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.
Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.
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Steep Learning Curve: Cin7's extensive features and functionalities can overwhelm new users, leading to a prolonged onboarding process and potential frustration. The interface, while comprehensive, may appear cluttered and complex to navigate, requiring dedicated time investment to master.
Costly Investment: Cin7's pricing structure often proves expensive, especially for small to medium-sized businesses with tighter budgets. The tiered subscription model, coupled with potential add-on costs for essential features, can significantly impact overall expenses.
Customer Support Challenges: Some users report difficulties reaching Cin7's customer support team promptly, leading to delays in resolving critical issues. Additionally, navigating the support system and finding relevant resources can be cumbersome for users seeking immediate assistance.
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ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

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Cin7, a comprehensive inventory and order management solution, has attracted a range of feedback from users over the past year. Many appreciate its ability to streamline operations by centralizing inventory, order, and point-of-sale data, providing a holistic view of their business. This proves particularly beneficial for businesses managing multiple sales channels or warehouses, as it eliminates the need for disparate systems and manual data consolidation. Cin7's automation features, such as automated purchase orders and stock level alerts, further enhance efficiency by reducing manual tasks and minimizing stockouts or overstocks. However, some users find the initial setup and learning curve to be steep due to the platform's extensive functionality. Additionally, while Cin7 offers various integrations with popular e-commerce platforms and marketplaces, some users desire more native integrations or smoother integration experiences. Cin7 distinguishes itself through its robust feature set, catering to businesses with complex inventory and order management needs. Its ability to handle multi-channel selling, multi-currency transactions, and landed cost calculations sets it apart from simpler inventory management solutions. Furthermore, Cin7's strong reporting and analytics capabilities empower businesses to gain valuable insights into their sales performance, inventory trends, and overall business health. These features are crucial for businesses seeking data-driven decision-making and growth optimization. However, the platform's comprehensive nature may overwhelm smaller businesses or those with simpler requirements. Cin7 appears most suitable for established, growing businesses with intricate inventory and order management needs. Its scalability and extensive features accommodate businesses expanding their sales channels, product lines, or warehouse locations. Moreover, businesses dealing with international sales or complex supply chains can leverage Cin7's multi-currency and landed cost functionalities. While the platform may present a learning curve, the investment in mastering its capabilities can yield significant returns for businesses seeking to optimize their operations and drive growth.

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