ShipMonk vs Fishbowl Inventory

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Our analysts compared ShipMonk vs Fishbowl Inventory based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ShipMonk Software Tool

Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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Fishbowl Inventory streamlines many supply chain-focused processes that include improving manufacturing, warehouse inventory accuracy and asset tracking. It allows users to integrate with Quickbooks, ShipStation, Amazon and more. It works with operations of all sizes looking to optimize their warehouse administration and solve inventory specific issues.

It automates several manufacturing and inventory management issues to optimize strategic portions of the supply chain. It focuses on streamlining processes and saving time across the board.
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$250 Monthly
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Tailored to your specific needs
$329 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers. 
  • Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers. 
  • Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard. 
  • Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more. 
  • Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal. 
  • Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations. 
  • Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts. 
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  • Strengthen Automation with Integrations: Leverages powerful integrations with Quickbooks, Xero, Shopify, Shipstation and more. Automating vital processes through integration can significantly increase efficiency while letting employees focus on other tasks. 
  • Streamline Operations: Supports users in many industries, including manufacturing, warehousing, distribution, goods management and more. Gain control of inventory regardless of industry. 
  • More Module Customization: Allows users to choose which modules they need to optimize workflows. Get the required features without extra functions that only clutter up operations. 
  • Improved Visibility: Essential inventory and manufacturing management data is in one easy to access place for users to analyze. Don’t get bogged down in unorganized documents and information, gain actionable insights from data. 
  • Accurate Purchase Orders: Streamlines matching purchase orders to original orders. Helps keep users on top of the constant flow of product in and out of a warehouse.  
  • Increased Error Prevention: Automation of tedious and complicated tasks helps keep human error from throwing a wrench into the works. Fewer mistakes mean fewer wasted resources, and more time spent working on what matters. 
  • Useful Plugins: Use helpful plugins to augment the user experience. Fishbowl Anywhere allows access from mobile devices, Fishbowl Go can scan barcodes and perform cycle counts and Fishbowl Commerce helps manage inventory across e-commerce channels. 
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  • E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options. 
  • Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon. 
  • Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage. 
  • Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation. 
  • User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time. 
  • Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy. 
  • Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard. 
  • Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform. 
  • Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing. 
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  • Reporting Features: Gathers data created by processes such as delivery and ordering and converts it into an accessible format. This collected data can be studied to find trends and plan for the future of business operations. 
  • Shipping Support: Allows users to print their own shipping labels. Mobile devices can be used to track products. It also integrates with FedEx and UPS. 
  • Inventory Management: Automate reordering along with streamlining pick, pack and shipping to optimize the supply chain. Users can track inventory with barcoding printing and scanning. 
  • Multi-Location Support: Get an overhead view of a multi-location operation with robust management tools. Monitor stock levels in multiple facilities, gain trend data across all operations and transfer products from one location to another to avoid shortages. 
  • Multiple Currencies:  Allows operations that span the globe to convert currencies. This module also enables the creation of purchase orders in the user’s currency of choice. Managers can set default currencies for vendors to keep things organized. 
  • Part Tracking Capabilities: Alerts users to the location of their needed manufacturing parts and where they are coming from. Set alerts for part replacement and track ordered parts by location. Tracks parts and labor costs so users can keep track of preferred vendors. 
  • Manufacturing Tools: The manufacturing module contains industry favorite features, including advanced work orders, bills of materials, work order automation, lot tracking and more. 
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Product Ranking

#5

among all
Inventory Management Software

#50

among all
Inventory Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 100 84 80 94 100 58 89 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 201 reviews
Great User Sentiment 707 reviews
84%
of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

83%
of users recommend this product

Fishbowl Inventory has a 'great' User Satisfaction Rating of 83% when considering 707 user reviews from 4 recognized software review sites.

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4.6 (14)
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3.3 (62)
4.09 (114)
4.2 (629)
4.3 (73)
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Awards

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SelectHub research analysts have evaluated Fishbowl Inventory and concluded it deserves the award for the Best Overall Inventory Management Software available today and earns best-in-class honors for Dashboards and Reports and Order Fulfillment.

Analysts' Pick Award
Dashboards and Reports Award
Order Fulfillment Award

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.
Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.
Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.
Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.
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Ease of Use: Nearly 83% of users who mentioned ease of use noted that the system is intuitive, accessible and easy to learn.
Support: Approximately 75% of reviewers said that support teams, especially those working on plug-ins, were helpful, knowledgeable and quick to respond.
Functionality: About 62% of reviewers who talked about the overall functionality of the system said that overall, the features of the system were suitable for daily warehousing and inventory management processes.
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Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.
Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.
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Customization: Out-of-the-box customization options were limited and hard to implement, as noted by nearly 75% of users who referred to customization.
Cost: All users who mentioned cost said that the price associated with customization, integration and the overall system was too high.
Reports: Almost 80% of users who mentioned reports said that they were too basic, exporting was difficult and that they had to pay to customize them.
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ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

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Fishbowl Inventory brings numerous modules to the table, including inventory and warehouse management, to fulfill a wide range of daily tasks. The support teams provide in-depth training and responsive support, especially from those working in Fishbowl’s Plug-In support. The system supports numerous integrations, but sometimes the integration process isn’t the most stable. Some users noted that being required to host their data on site was cumbersome and expensive. The mobile apps give users the ability to follow and interact with daily tasks while they are out of the office. The implementation process for the system can be time consuming, but overall, users felt that it satisfied their needs. Users felt that it could use more customization options and that the reporting features was a bit unpolished and basic.

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