Home > Inventory Management Software > ShipMonk > ShipMonk vs Linnworks

ShipMonk vs Linnworks

Last Updated: November 18th, 2024

Our analysts compared ShipMonk vs Linnworks based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.

Linnworks is a cloud-based inventory management software for ecommerce businesses. It tackles the complexities of multi-channel selling by centralizing inventory data, automating order fulfillment, and providing real-time stock visibility. Linnworks shines for retailers looking to streamline operations and scale their sales. Key benefits include reduced manual work through automation, improved accuracy with automated stock updates, and boosted efficiency with integrations to major marketplaces like Amazon and eBay. Popular features include purchase order management, kitting and bundling, and multi-warehouse tracking. Compared to simpler tools, Linnworks offers deeper automation and reporting capabilities, but at the cost of a steeper learning curve and potentially higher pricing. Pricing starts at a monthly subscription based on order volume, making it more scalable for larger businesses but potentially less cost-effective for smaller setups. Ultimately, Linnworks is a powerful tool for ambitious ecommerce businesses seeking centralized control and automation across their inventory and fulfillment processes.

Pros

Streamlines order processing
Automates inventory updates
Integrates with major marketplaces
Offers robust reporting features
Flexible pricing plans

Cons

Steep learning curve for some users
Occasional technical glitches
Limited customization options
Customer support can be slow
Costly for high-volume sellers

$250 Monthly

Free Trial is available →

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Tailored to your specific needs

$35/User, Monthly

Free Trial is unavailable →

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Tailored to your specific needs

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Mobile

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Mobile

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Graff City

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Product Assistance

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24/7 Live Support

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Product Insights

Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers.
Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers.
Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard.
Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more.
Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal.
Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations.
Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts.

Automate Inventory Tasks: Keep updated records of inventory levels automatically when stock comes in or goes out. Use demand forecasting data and custom reorder thresholds to always have optimal inventory levels.
Consolidate Multichannel Operations: Manage sales across various channels simultaneously. Automatically update all channels to accurately reflect inventory levels no matter where a product sells.
Monitor Performance in Real Time: Customize dashboards with inventory, warehouse, ordering and purchasing information to show specific KPIs. Use real-time data to drive decisions.
Boost Inventory Accuracy: Minimize manual inventory tracking and system updating errors. Use SKUs and barcoding to automatically update inventory information when shipping or receiving products.
Minimize Wastage: Reduce waste and shrinkage using a built-in FIFO inventory setup. Make sure first-in products — especially perishables — leave the warehouse first to fulfill orders.
Set Up a Unified Shipping Network: Access 70+ shipping integration options to connect your existing trusted carriers and scope out new options. Manage multiple shippers for various locations to centralize shipping processes.
Avoid Over and Underselling: Connect your sales channels and use real-time data to forecast demand, helping automatically avoid over and underselling. Set parameters to list items as out of stock across channels, no matter where they originate from, to keep from overselling stock.

E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options.
Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon.
Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage.
Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation.
User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time.
Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy.
Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard.
Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform.
Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing.

Inventory Control: Capture inventory details, including IDs, descriptions, categories and more, to simplify batch tracking and expiry monitoring. Track and adjust stock information to keep a detailed history for multiple warehouses when transferring and adding products or accounting for damage and shrinkage. Bundle and kit items for group sales. Create visual representations for physical inventory to quickly pinpoint items.
Inventory Valuation, Counts & Alerts: Use various valuation and counting inventory methods and models, including EOQ models, FIFO, physical counts, specific identification and weighted average.
Order Management: Manage sales and backorders from a dedicated dashboard. Edit or split orders and generate shipping labels directly from packing slips. Create custom rules to automatically tag orders, print templates, add notes, set preferred carriers and more.
Warehouse Management: Organize and track SKUs across various bin racks. Generate automated picklists for order fulfillment. Map out warehouses, including zones, groups and bins, to visualize inventory layouts.
Multichannel Listings: Bulk update and sync pricing for products listed on various sales channels. Create automated inventory rules to list products as “out of stock” on various channels when selling out on one and reverse the listing after restocking.
Shipping Management: Set custom routing rules for order shipping. Automatically pick older inventory using built-in FIFO models. Compare rates across shipping carriers to minimize costs.
Stock Forecasting: Use sales histories, seasonal trends and product comparisons to forecast demand and make data-driven stock replenishment decisions, avoiding stockouts and overstocking.
Purchasing: Set automatic reorder points to reup low stock. Forecast demand based on actual sales data. Manage suppliers in a dedicated portal, including receiving order details and purchase order tracking.
Returns Management: Approve returns and set pickup and transportation processes. Receive SMS or email updates. Sort returns by various parameters like status and dates. Synchronize tracking with shipping partners to facilitate automatic status notifications.
Reporting & Insights: Monitor performance through dashboards to see real-time data across sales channels or specific SKUs to track stock levels, orders and purchasing, stock valuation, and refunds.

Product Ranking

#5

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Inventory Management Software

#16

among all
Inventory Management Software

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Analyst Rating Summary

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User Sentiment Summary

84%

of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

84%

of users recommend this product

Linnworks has a 'great' User Satisfaction Rating of 84% when considering 98 user reviews from 4 recognized software review sites.

4.6 (14)

4.3 (66)

4.09 (114)

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4.3 (73)

4.1 (26)

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5.0 (1)

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3.2 (5)

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.

Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.

Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.

Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.

Cross-channel efficiency: Users praise Linnworks for simplifying managing inventory and orders across multiple sales channels (e.g., Amazon, eBay, Shopify). They highlight improved listing management, order fulfillment automation, and reduced errors.

Inventory accuracy boost: Real-time stock level updates, automatic data entry, and discrepancy flagging are lauded for improving inventory accuracy, leading to fewer stockouts and overstocks.

Time-saving automation: Users appreciate features like automated order routing, picking, and shipping, which streamline fulfillment and free up time for other tasks.

Data-driven insights: Customizable reports on sales, inventory, and orders are valued for providing actionable insights and enabling data-driven decision-making.

Scalability for growth: The cloud-based platform and flexible pricing plans are seen as advantages, allowing businesses to scale Linnworks usage as their needs grow.

Integration capabilities: Seamless connections with various marketplaces, accounting software, and shipping carriers are appreciated for creating a unified workflow and eliminating manual data entry.

Supportive community: Users value the helpful online community forum and responsive customer support, offering guidance and assistance when needed.

Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.

Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.

Learning curve: While generally considered user-friendly, some users find the initial setup and feature exploration demanding, particularly for businesses new to inventory management software.

Pricing for smaller businesses: While offering flexible plans, some users, especially those with lower order volumes, find the base pricing tier costlier than simpler inventory management solutions.

Occasional bugs and glitches: Some users report encountering minor bugs or glitches within the platform, although the frequency and severity vary based on individual experiences.

Limited reporting customization: While offering various reports, some users wish for more advanced customization options or deeper data analysis capabilities for specific needs.

Integration complexity for specific tools: While boasting diverse integrations, setting up connections with certain niche tools or custom platforms might require technical expertise or additional support.

ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

Linnworks garners praise for its ability to streamline multi-channel inventory management and order fulfillment, particularly for businesses juggling sales across various platforms. Users highlight real-time inventory updates, automated processes, and centralized order management as significant time-savers and error reducers. The cloud-based platform and scalable pricing plans are seen as assets for growing businesses. Additionally, the supportive community forum and responsive customer service are valued resources. However, some users mention a learning curve during initial setup, especially for those new to inventory management software. The base pricing can be a barrier for smaller businesses compared to simpler solutions. While integrations are vast, connecting specific niche tools or custom platforms might require more technical expertise. Additionally, some users wish for more advanced reporting customization options. Overall, Linnworks seems to impress users with its robust feature set, automation capabilities, and cross-channel compatibility. However, its initial learning curve and pricing might deter smaller businesses or those with simpler needs. When compared to competitors, Linnworks stands out for its comprehensive feature set, scalability, and supportive community, but its complexity and pricing might not be suitable for every user. Carefully considering your business size, specific needs, and technical expertise is crucial before deciding if Linnworks is the right fit.

Screenshots

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FAQ

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