ShipMonk vs Multiorders

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Our analysts compared ShipMonk vs Multiorders based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ShipMonk Software Tool

Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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Multiorders provides cloud-based inventory, multichannel order, shipping management and supply chain capabilities for e-commerce sellers and SMEs. It offers integration with multiple shopping carts, shipping carriers and e-commerce marketplaces, such as Shopify, Etsy and BigCommerce.

It lets users leverage stock levels control and prices for multiple supply channels, effectively manage Amazon FBA (Fulfillment by Amazon) items and ship from several warehouses using an individual dashboard.
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$250 Monthly
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Tailored to your specific needs
$49 Monthly, Freemium
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Tailored to your specific needs
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Android
Chromebook
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

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In Person
Live Online
Videos
Webinars
Documentation
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers. 
  • Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers. 
  • Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard. 
  • Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more. 
  • Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal. 
  • Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations. 
  • Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts. 
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  • Streamlined Operations: Multiorders consolidates multiple sales channels into one interface, significantly reducing the time spent on managing orders and inventory across platforms.
  • Real-Time Inventory Updates: The software automatically adjusts inventory levels across all sales channels as soon as a sale is made, preventing overselling and stockouts.
  • Automated Shipping: Multiorders integrates with major shipping carriers, allowing users to compare rates, print labels, and track shipments directly from the platform, saving time and reducing errors.
  • Centralized Order Management: It gathers orders from all sales channels into a single dashboard, making it easier to process, fulfill, and track orders without switching between different platforms.
  • Improved Customer Satisfaction: By ensuring timely order fulfillment and accurate inventory levels, businesses can reduce delays and backorders, leading to happier customers and repeat business.
  • Insightful Reporting: Multiorders offers detailed reports and analytics on sales performance, inventory levels, and shipping costs, helping businesses make informed decisions to drive growth.
  • Scalability: The software is designed to grow with your business, easily accommodating new products, sales channels, and increased order volumes without the need for significant changes to your operational setup.
  • Reduced Human Error: By automating routine tasks such as order processing and inventory updates, Multiorders minimizes the risk of manual errors, ensuring more accurate operations.
  • Cost Savings: Through efficient inventory management and the ability to compare shipping rates, businesses can significantly reduce operational costs and improve their bottom line.
  • Enhanced Team Collaboration: Multiorders allows multiple users to access the platform, enabling better communication and collaboration among team members involved in order fulfillment and inventory management.
  • Customization and Flexibility: The software offers customizable workflows and integration options, allowing businesses to tailor the platform to their specific needs and processes.
  • Time Savings: By automating and streamlining order and inventory management processes, businesses can free up valuable time to focus on growth and customer service rather than administrative tasks.
  • Improved Supplier Relations: With accurate inventory tracking and forecasting, businesses can place timely orders with suppliers, reducing lead times and improving supply chain efficiency.
  • Access Anywhere: Being cloud-based, Multiorders can be accessed from anywhere, at any time, providing flexibility for business owners and staff to manage operations remotely.
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  • E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options. 
  • Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon. 
  • Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage. 
  • Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation. 
  • User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time. 
  • Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy. 
  • Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard. 
  • Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform. 
  • Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing. 
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  • Free Trial: Offers a free trial of 14 days to help evaluate how its features fit organizational requirements. No credit card credentials are required to sign up. 
  • Multiple Integrations: Connects with a variety of shipping carriers, e-commerce marketplaces and shopping carts including eBay, Amazon, BigCommerce, Shopify, UPS and Etsy. 
  • Inventory Database: Manage a centralized database of all inventory across retail locations and warehouses from a single location. 
  • Stock Reporting: View item history and compare sales performance with old stock for making informed purchase decisions. 
  • Stock Alerts and Notifications: Set alerts for low inventory thresholds and get automatic alerts every time the stock hits the set level. 
  • Asset Tracking: RFID technology enables scanning and identifying barcodes via mobile apps or special readers, helping track inventory assets at all times. 
  • Data Transfer: Share and transfer large inventory data records within and out of the software using built-in sharing tools. 
  • Client Management: Effectively manage all clients from a single system and dashboard. 
  • Order Entry: Enter, register and convert quotes and orders in the system. Provides status updates and real-time notifications as well. 
  • Order Tracking: Track and verify shipment preferences along the supply chain. Manage backorders for products unavailable because of inventory shortage. 
  • Customer Management: Facilitates and streamlines customer management through tracking of order status through delivery. Customers can access their order-related information. 
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Product Ranking

#5

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Inventory Management Software

#27

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Inventory Management Software

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User Sentiment Summary

Great User Sentiment 201 reviews
Excellent User Sentiment 61 reviews
84%
of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

95%
of users recommend this product

Multiorders has a 'excellent' User Satisfaction Rating of 95% when considering 61 user reviews from 2 recognized software review sites.

4.6 (14)
4.8 (47)
4.09 (114)
n/a
4.3 (73)
4.6 (14)

Awards

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Multiorders stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.
Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.
Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.
Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.
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Multiple Features: The software has a comprehensive set of features for shipping and multichannel inventory management, as all reviews on usability suggest.
Customer Support: Their customer support executives are well informed, eager and quick at resolving issues right away, according to 100% of reviews on support.
User Interface: It has a simple and intuitive user interface, as all reviews on the topic indicate.
Economical Pricing: The subscription price is quite low as compared to most of its competitors, according to 100% of reviews on pricing.
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Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.
Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.
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Lacks Mobile App: According to more than 80% of reviews, the lack of a mobile app compromises remote access to features from all locations.
Sorting and Listing Capabilities: It requires some additional sorting and listing capabilities to enable easy sorting of orders and items, as all reviews on this aspect state.
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ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

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Multiorders is a SaaS product for multichannel order, shipping, inventory and supply management. Most reviews suggest that they offer great customer support and have a user-friendly interface, which are some noteworthy advantages of the tool. However, the lack of a mobile app can be a hindrance for remote access to its tools. It lacks some features in sorting and listing as well. Overall, it’s an excellent product for those seeking a comprehensive set of features on a budget.

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