ShipMonk vs Ordoro

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Our analysts compared ShipMonk vs Ordoro based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ShipMonk Software Tool

Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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Ordoro is a cloud-based, one-stop-shop order fulfillment management tool. It is an omnichannel network, primarily targeted towards eCommerce organizations. It helps align and organize inventory and seamlessly integrates with various shipping carriers, including USPS, FedEx, DHL International and much more.

It also helps automate dropshipping, generate labels, manage inventory and orders, and enable access to open API and advanced analytics, all within one location. It helps seamlessly expedite and execute the shipping process.
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$250 Monthly
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Tailored to your specific needs
$349 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers. 
  • Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers. 
  • Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard. 
  • Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more. 
  • Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal. 
  • Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations. 
  • Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts. 
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  • Simplified Shipping: Automate and optimize workflows while eliminating paperwork and manual labor. 
  • Intuitive Interface: Access an intuitively designed interface and manage dashboards for streamlined navigation. 
  • Free Trial: Have a quick browse through before purchasing a monthly or annual subscription. 
  • Minimize Costs: With flex pricing, only pay for the number of processed orders and integrated sales channels utilized during a monthly billing period. 
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  • E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options. 
  • Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon. 
  • Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage. 
  • Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation. 
  • User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time. 
  • Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy. 
  • Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard. 
  • Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform. 
  • Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing. 
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  • Shipping Management: Automate and manage shipping experiences, from processing shipments to order fulfillment. Add tags to orders and monitor shipping activities and updates, all within one unified space. Enable auto-audit and access real-time insights on shipping metrics. 
  • Inventory Management: Seamlessly integrate across various marketplaces, shipping partners and more, all within a centralized space. Manage, organize and track various warehouses, from 3PL operations to dropshipping management. Control overselling by setting a specific limit on products visible to customers. 
  • Multichannel Management: Seamlessly sync and combine API-integrated channels, sales channels and CSV files. Optimize workflows within a single centralized, multichannel tool. 
  • Barcode Scanning: Generate scannable barcode labels to expedite shipping processes. Scan shipment orders to increase accountability and minimize human errors. 
  • Automation: Keep tabs on products using auto-sync tools. Process and configure shipping fulfillment and replenish stock using built-in automation. Navigate options like auto-routing and order splitting for a seamless, automated workflow. 
  • Bundling: Automate, create and combine bundles based on varying fractional quantities and components. Merge two different kit SKUs while maintaining unique scannable barcodes. 
  • Reports & Analytics: Access detailed insights on finances regarding orders and suppliers. Monitor inventory turnover ratios and estimate ROIs for certain products. 
  • Supplier Management: Exercise a hands-off approach while suppliers directly manage orders. Enable multiple vendor portals for each supplier and help retrieve feeds via email, web and file transfers. Create and track purchase orders using goods receipts. 
  • Shipping Insurance: Insure products and file for claims to cut back on losses in case of any mishaps. 
  • Returns: Enable seamless return management by creating RMAs, tracking order statuses and opting for restock options once an item is returned. Provide return labels to customers via email along with added instructions for return. 
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Product Ranking

#5

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Inventory Management Software

#10

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Inventory Management Software

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User Sentiment Summary

Great User Sentiment 201 reviews
Excellent User Sentiment 135 reviews
84%
of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Ordoro has a 'excellent' User Satisfaction Rating of 94% when considering 135 user reviews from 5 recognized software review sites.

n/a
3.1 (3)
4.6 (14)
4.5 (4)
4.09 (114)
4.77 (67)
4.3 (73)
4.7 (57)
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4.9 (4)

Awards

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Ordoro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.
Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.
Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.
Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.
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Real-Time Inventory Tracking: Ordoro provides real-time inventory updates across all sales channels, ensuring accurate stock information.
Multichannel Management: The platform allows users to manage inventory from various sales channels in one central location, eliminating the need to switch between different platforms.
Kitting Functionality: Ordoro's kitting feature enables users to create and manage product bundles, simplifying inventory tracking for multiple SKUs sold as a single unit.
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Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.
Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.
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Kit/Bundle Accuracy: Some users have expressed concerns about inaccuracies in the calculation of kit/bundle totals, which can impact inventory and order fulfillment.
Product Information Editing: Limitations in editing product information have been reported, potentially hindering efficient product management and updates.
Advanced Features Tied to Higher Plan: Access to advanced inventory management features often necessitates subscribing to the more expensive Pro plan, which may not be budget-friendly for all businesses.
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ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

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Is Ordoro in order when it comes to inventory management? Users overwhelmingly agree that it is! Ordoro receives high praise for its user-friendly interface, making even complex tasks like managing inventory across multiple sales channels a breeze. Its robust features, particularly the "kitting" function, which allows for efficient bundling of multiple products, are repeatedly commended for streamlining operations and saving businesses valuable time. Users especially appreciate the seamless integration with popular e-commerce platforms like Shopify and Amazon, simplifying order fulfillment and inventory tracking. However, no software is without areas for improvement. Some users suggest that Ordoro could benefit from enhanced reporting features to provide more in-depth insights into sales trends and inventory performance. Additionally, expanding carrier options, especially for international shipping, would further solidify Ordoro's position as a comprehensive solution. Despite these minor suggestions, Ordoro consistently earns accolades for its exceptional customer support, with users highlighting the team's responsiveness, expertise, and willingness to go the extra mile. This powerful combination of an intuitive interface, robust features, and stellar customer support makes Ordoro an ideal choice for businesses of all sizes, particularly those juggling online sales across multiple platforms. Whether you're a seasoned e-commerce veteran or just starting out, Ordoro provides the tools and support needed to efficiently manage inventory, streamline operations, and focus on what matters most – growing your business.

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