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ShipMonk vs ZapInventory

Last Updated: November 18th, 2024

Our analysts compared ShipMonk vs ZapInventory based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.

ZapInventory is designed to streamline inventory processes for businesses of all sizes. It's particularly well-suited for e-commerce businesses and wholesalers seeking efficient inventory control. Key benefits include improved inventory accuracy, reduced stockouts, and increased operational efficiency. Popular features encompass inventory tracking, order management, and reporting tools.

User experiences highlight its user-friendly interface and comprehensive functionality as standout features. Compared to similar products, ZapInventory often receives praise for its affordability and scalability, making it a suitable choice for growing businesses. Pricing is typically based on a per-user, per-month model, with tiered plans to accommodate different business needs and budgets.

$250 Monthly

Free Trial is available →

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Tailored to your specific needs

$25 Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

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Product Insights

Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers.
Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers.
Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard.
Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more.
Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal.
Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations.
Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts.

Enhanced Inventory Visibility: Gain real-time insights into stock levels across multiple locations, eliminating guesswork and preventing stockouts or overstocking situations.
Streamlined Order Management: Automate order processing, from purchase orders to sales orders, reducing manual errors and accelerating order fulfillment.
Improved Demand Forecasting: Leverage historical sales data and trends to predict future demand accurately, enabling proactive inventory planning and optimized stock levels.
Reduced Operational Costs: Minimize inventory carrying costs, prevent stock obsolescence, and optimize warehouse space utilization for cost-efficient inventory management.
Increased Efficiency and Productivity: Automate routine tasks, such as inventory tracking and reporting, freeing up valuable time for your team to focus on strategic initiatives.
Enhanced Customer Satisfaction: Ensure timely order fulfillment and prevent stockouts, leading to improved customer satisfaction and loyalty.
Data-Driven Decision Making: Access comprehensive inventory reports and analytics to make informed decisions about purchasing, pricing, and promotions.
Scalability and Flexibility: Adapt to changing business needs with a scalable solution that can grow alongside your operations.

E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options.
Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon.
Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage.
Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation.
User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time.
Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy.
Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard.
Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform.
Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing.

Inventory With POS: Minimize on-time and manual efforts with automated multi-channel retailing and secure optimization of the entire ordering process. Access a flexible and intuitive interface to view, sort, sync, arrange, and filter and add products within one unified, comprehensive inventory database.
- Barcode Scanner and Tracking: Obtain real-time updates on shipment location, label and track inventory, and perform effective POS billing operations with the help of integrated barcode scanners. Enable notifications and alerts to manage stocks and orders and gain business insights.
- Kits and Bundles: Manage inventory with kits/bundles to enhance catalogues, customize product prices for certain vendors and manage an overall end-to-end production.
Inventory Control: Optimize inventory levels and automate the purchasing process to configure inventory for reordering or restocking. Set a minimum level for reordering and enable alerts when stocks run low. Split, create and manage purchase orders based on order history and backorders. Access real-time inventory updates through the shipment’s entire journey.
Warehouse Management: Add, manage, organize and sync multiple warehouse inventories within a centralized database. Move stock between warehouses while tracking and recording item details to access later from product history.
Purchase Management: Create, edit and track purchase orders with one click. Access multiple invoices and supplier information, manage orders in real time, and maintain inventory by automating the purchase process. Enable notifications to alert for low stocks and implement barcode scanning to restock products.
Order Management: Create and manage sales orders across multiple platforms. Automate the purchasing process. Sync orders and access real-time information on product items and order history. Generate invoices and packing labels using standard templates or simply customize them.

Returns Management: Generate return slips and updated invoices for products which are to be returned to their respective warehouse. Approve, filter and track returns while automating the refund process.

Shipping Management: Automate the shipping process, access quick order summaries and ensure accurate data within a centralized database. Integrate with shipping providers, generate drop-shipping, obtain real-time shipment tracking details, and create customizable labels and packing slips in bulk.
Invoices and Payments: Access an automated invoicing process to create custom bills and invoices. Track transactions in real time while managing finances within a single dashboard.
Reporting and Analytics: Access real-time detailed shipment reports and analyses based on returns, invoice transactions, purchase details and summary in a KPI dashboard. Eliminate manual data entry and implement automated reporting.
Accounting Integrations: Manage finances, automate the entire shipping journey from purchasing to accounting and streamline processes by integrating with some popular accounting software.

Product Ranking

#5

among all
Inventory Management Software

#180

among all
Inventory Management Software

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Analyst Rating Summary

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User Sentiment Summary

84%

of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

92%

of users recommend this product

ZapInventory has a 'excellent' User Satisfaction Rating of 92% when considering 33 user reviews from 1 recognized software review sites.

4.6 (14)

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4.09 (114)

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4.3 (73)

4.6 (33)

Awards

Inventory Valuation, Counts and Alerts Award

Synopsis of User Ratings and Reviews

Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.

Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.

Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.

Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.

Streamlined Inventory Tracking: ZapInventory enables businesses to efficiently monitor stock levels across multiple locations, providing real-time insights into product availability and movement. This proves particularly beneficial for businesses managing complex supply chains or those with a high volume of inventory turnover.

Automated Purchase Orders: The software can be configured to automatically generate purchase orders when inventory levels fall below predetermined thresholds. This automation not only saves time but also helps prevent stockouts and ensures that businesses maintain optimal inventory levels.

Sales Order Management: ZapInventory facilitates the entire sales order process, from order placement to fulfillment and invoicing. This comprehensive functionality improves order accuracy, reduces processing times, and enhances customer satisfaction.

Reporting and Analytics: The platform offers robust reporting tools that provide valuable insights into inventory performance, sales trends, and customer behavior. These insights empower businesses to make data-driven decisions regarding inventory management, marketing strategies, and overall business operations.

Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.

Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.

Limited Integrations: ZapInventory's connections with popular eCommerce platforms like Shopify and WooCommerce can be unreliable, leading to syncing issues and inaccurate inventory data. This can cause problems with order fulfillment and inventory management.

Steep Learning Curve: The interface, while attempting to be comprehensive, can feel overwhelming for new users due to its complexity. This results in a steep learning curve that may require significant time investment to master.

Mobile App Shortcomings: The mobile app lacks the full functionality of the desktop version, limiting its usefulness for managing inventory on the go. This can be inconvenient for businesses that require real-time inventory updates and management capabilities from any location.

ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

Ah, ZapInventory, the software solution that promises to streamline your inventory management woes. But does it live up to the hype? Let's dive into the user reviews from the past year to uncover the truth. ZapInventory seems to strike a chord with users due to its user-friendly interface and intuitive design. Many reviewers, particularly those transitioning from more complex systems, appreciate the ease of navigating the platform and quickly finding the information they need. The robust reporting features also receive high praise, with users highlighting the ability to generate custom reports and gain valuable insights into inventory levels, sales trends, and overall business performance. However, some users note that ZapInventory's customization options are somewhat limited compared to competitors like Zoho Inventory and Fishbowl Inventory. While ZapInventory offers a solid set of core features, it may lack the flexibility required by businesses with highly specific or unique workflows. This is a crucial consideration for potential users, as the ability to tailor the software to individual needs can significantly impact efficiency and productivity. So, who is ZapInventory best suited for? Based on user feedback, it appears to be an ideal fit for small to medium-sized businesses seeking a user-friendly and reliable inventory management solution. Its ease of use, comprehensive reporting capabilities, and competitive pricing make it an attractive option for companies looking to optimize their inventory processes without the complexity and cost associated with more robust systems. If your business requires extensive customization or has highly specialized inventory management needs, exploring alternatives like Zoho Inventory or Fishbowl Inventory may be worthwhile. However, for those seeking a straightforward and effective solution, ZapInventory is certainly worth considering.

Screenshots

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FAQ

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