Zoho Inventory vs Cin7

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Our analysts compared Zoho Inventory vs Cin7 based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Zoho Inventory, an inventory management software, empowers businesses to centralize and streamline stock tracking across locations, warehouses, and sales channels. This cloud-based solution caters primarily to small and medium-sized businesses (SMBs) in retail, distribution, and manufacturing. Zoho Inventory shines in its core functionalities: real-time stock level monitoring, automated workflows for orders and invoices, insightful inventory performance reports, and multi-channel selling support. Popular features include barcode scanning, serial number tracking, and low-stock alerts, praised by users for their ease of use and affordability. Standing out from competitors, Zoho Inventory offers a free plan, ideal for businesses starting their inventory management journey. Paid plans, priced per user per month, cater to businesses with more complex needs, offering additional features and scalability. In conclusion, Zoho Inventory presents a compelling solution for SMBs seeking a user-friendly and cost-effective platform to gain control of their inventory operations and make data-driven decisions.

Pros
  • Free plan available
  • User-friendly interface
  • Scalable for growing businesses
  • Multi-channel selling support
  • Integrations with other Zoho apps
Cons
  • Limited reporting features in free plan
  • Lacks advanced features for complex needs
  • Customer support can be slow at times
  • Mobile app not as feature-rich as desktop version
  • May not be suitable for very large businesses
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Cin7 offers a cloud-based inventory management solution designed to streamline operations for businesses of all sizes. It caters particularly well to product sellers managing complex workflows across multiple channels and warehouses. Key benefits include improved inventory visibility, reduced stockouts, and increased operational efficiency. Popular features encompass inventory control, order management, point-of-sale functionality, and third-party logistics integrations.

User experiences suggest that Cin7 excels in providing comprehensive inventory management capabilities, but some find the interface less intuitive than competing products. Pricing varies based on the chosen plan and the number of users, with options for monthly or annual payments.

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$59 Monthly, Freemium
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Tailored to your specific needs
$399 Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Item Kitting Support: Bundle a group of items together to sell as a single unit. Update individual items and components as products are put together and sold. 
  • Barcode Scanning: Scan item barcodes to auto-populate fields every time an invoice, sales or purchase order is created. This streamlines and optimizes inventory management processes with quick access to vital product data. 
  • Enhanced Tracking: Identify each item in stock with a code and track its movement from the point of purchase to sale. Track different batches of items and monitor their expiry dates. 
  • Improved Packaging and Shipping: Create packages, print package slips and find real-time shipping rates for 30 different shipping services. Monitor the movement of packages post-shipment and keep customers updated with the item’s location. 
  • Helpful Dashboards: Get quick, central access to details like orders pending, invoiced, packaged and shipped. Provides an overview of all sales orders as well. 
  • Drop Shipping: Create a drop shipment when there is no stock left to fulfill the next order and ship packages directly to clients. 
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  • Simplify Shipping: Automate workflows and view detailed insights and real-time inventory updates within a unified dashboard. Streamline workflows and optimize operations for simplified shipping. 
  • Automate Tasks: Eliminate manual and paperwork tasks by automating processes, from tracking shipments using barcode scanners, creating customizable order details to managing in-store pickups and much more. 
  • Streamline Workflows: Access an integrated EDI and merge with over 200 other services, eCommerce platforms, 3PLs, accounting programs and additional channels. 
  • Optimize Financial Tracking: Gain complete visibility of stocks and costs. Track and optimize finances to effectively manage transactions. 
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  • Inventory Control:  
    •  Offers centralized inventory that automatically updates inventory quantities across all selling channels whenever a sale is made. 
    •  Features include product listing, item kitting, re-ordering, stock adjustments and more. 
    •  Verify and approve transactions created before they’re reflected in accounts and reports. 
    •  Set an approval workflow for transfer orders, sales transactions and purchase transactions. 
  • Order Management:  
    •  Helps manage sales and purchase orders. Shares delivery updates from a single-source order management system. 
    •  Supports online order management and movement of packages post-shipment through a single platform. 
    •  Integrates with Amazon, eBay, Etsy and Shopify. 
    • Safety Stock and Reorder: Calculate reorder points and maintain safety stock in the business to prevent running out of stock. Set reorder points and get updates on vital stock-level information. Also optimizes holding costs and reduces the probability of overstocking. 
    • Reports:  
      •  Helps monitor purchases, study sales trends and identify top performing items using inventory reporting options. 
      •  Includes inventory reports, sales and customer reports, purchase and payment reports, and activity logs. 
      •  Enables finding the item volumes shipped in and out from each warehouse. 
    • Warehouse Management: Supports multiple warehouse environments and the transfer of stock between them. Leverage actionable insights provided by warehousing reports. Set the closest warehouse for customers when preparing sales orders to get products to their destinations as quickly as possible. 
    • Multichannel Selling: Manages, controls, measures and fulfills multi-channel selling with the help of a single inventory management application. Supports multiple currencies and uses multiple payment gateways to ensure quick and correct payments. Also shares insights for performance of multiple sales channels. 
    • Order Fulfillment: Manages workflows and fulfills orders. Offers a common dashboard, an overview of orders, automatic packing slips, over 40 integrated shipping carriers and more. Create shipping labels and find real-time shipping expenses for each order before dispatch. Make drop shipments and let vendors ship directly to the client. 
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  • Inventory Management: Automate processes, make inventory adjustments and access information in real-time by gaining detailed insights on vendors and products within a centralized, integrated dashboard. Implement barcode scanners to track product bundles and stocks. Access financial data like payments and taxes with single click accounting. 
  • Order Management: Implement automation bots to have a streamlined workflow by integrating with eCommerce platforms, 3PLs and EDI retailers for order fulfillment. Notify suppliers with purchase orders by pre-setting levels for inventory replenishment when stocks run low at a specific warehouse. 
  • B2B E-Commerce: Customize order details and create and categorize product catalogs in different colors, sizes and bundles to swiftly filter through while ordering in bulk. Access an integrated inventory with real-time insights on stock availability. 
  • Order Fulfillment: Receive, rack and pick single or multiple purchase orders based on a list sorted by stock availability, order reference and date of order creation. Track stocks as per batch or serial numbers and implement the stocktaking process. 
  • Built-In EDI: Eliminate outside EDI providers and gain complete visibility of transactions and each stage by controlling the EDI dashboard. Map and automate order workflows to multiple 3PL warehouses. 
  • Amazon Integration: Access a built-in EDI and a real-time dashboard to view order updates, stock adjustments, product mappings and more. Implement FBA shipping plans to complete order fulfillments. 
  • Reports and Forecasting: Access an interactive, intuitive dashboard that prompts real-time updates and complete visibility on all levels that help simplify workflows. Access order history and create customizable reports. 
  • Point of Sale: Implement an omnichannel experience and access complete stock visibility. Access sales capabilities on most devices and operating systems. 
  • Payment Portal: Automate transaction workflows with a fully integrated payment gateway to track and gain financial data visibility. Enable email alerts to confirm payments updates. 
  • Production Management: Automate and generate production jobs based on BOMs. Track and manage inventory with detailed weekly insights on production. 
  • Sales Quoting: Obtain advanced quotes, payment terms and pricing that reap future profits. Eliminate manual labor and offer automated order tracking. 
  • Third-Party Logistics: Access automated 3PL communication to gain detailed insights and real-time updates. Eliminate manual tasks and minimize admin roles to optimize and simplify workflows. 
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Product Ranking

#1

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Inventory Management Software

#54

among all
Inventory Management Software

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Analyst Rating Summary

76
70
73
100
88
82
59
24
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Inventory Control
Purchasing
Dashboards and Reports
Returns Management
Order Fulfillment
Purchasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Inventory
Cin7
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 73 88 59 60 84 71 87 81 100 82 24 0 94 70 94 96 0 25 50 75 100
67%
11%
22%
100%
0%
0%
83%
0%
17%
83%
0%
17%
56%
0%
44%
25%
0%
75%
33%
33%
34%
0%
0%
100%
78%
11%
11%
89%
0%
11%
56%
0%
44%
44%
11%
45%
89%
0%
11%
89%
0%
11%
86%
0%
14%
100%
0%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
33%
58%
9%

User Sentiment Summary

Excellent User Sentiment 387 reviews
Great User Sentiment 445 reviews
90%
of users recommend this product

Zoho Inventory has a 'excellent' User Satisfaction Rating of 90% when considering 387 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Cin7 has a 'great' User Satisfaction Rating of 86% when considering 445 user reviews from 2 recognized software review sites.

5.0 (15)
n/a
4.4 (48)
n/a
4.5 (321)
4.3 (442)
4.0 (3)
3.8 (3)

Awards

SelectHub research analysts have evaluated Zoho Inventory and concluded it earns best-in-class honors for Integration and Extensibility. Zoho Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integration and Extensibility Award

SelectHub research analysts have evaluated Cin7 and concluded it earns best-in-class honors for Dashboards and Reports.

Dashboards and Reports Award

Synopsis of User Ratings and Reviews

User-friendly interface: Intuitive design and easy navigation make it simple to learn and use, even for those without extensive inventory management experience.
Real-time inventory visibility: Track stock levels across multiple locations and channels in real-time, ensuring accurate data for informed decision-making.
Automated workflows: Streamline tasks like purchase orders, sales orders, and invoicing to save time and reduce manual errors.
Customizable reporting: Generate detailed reports on inventory levels, sales performance, and other key metrics to gain insights and make data-driven decisions.
Multi-channel selling support: Manage inventory seamlessly across online stores, marketplaces, and physical outlets, preventing overselling and ensuring accurate stock levels.
Mobile app for on-the-go access: Manage inventory, track orders, and fulfill shipments from anywhere using the Zoho Inventory mobile app.
Integration with other Zoho apps: Connect with Zoho Books, Zoho CRM, and other Zoho apps for a unified business ecosystem and streamlined workflows.
Affordable pricing: Free plan for small businesses and affordable paid plans for growing businesses, making it a cost-effective solution.
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Inventory Visibility: Cin7 provides real-time insights into stock levels across multiple locations and sales channels, allowing businesses to avoid stockouts and overstocks. Users appreciate the ability to track inventory movements with detailed logs and audit trails.
Order Management: The platform streamlines order processing by automating tasks such as order routing, picking, packing, and shipping. Cin7's ability to manage backorders and split shipments is particularly helpful for businesses with complex fulfillment needs.
Third-Party Integrations: Cin7 integrates seamlessly with popular eCommerce platforms, marketplaces, shipping carriers, and accounting software. This eliminates the need for manual data entry and ensures data consistency across different systems. Examples of popular integrations include Shopify, Amazon, QuickBooks, and Xero.
Reporting and Analytics: Cin7 offers a range of reporting tools that provide insights into sales performance, inventory turnover, and other key metrics. Users can generate custom reports to track specific data points and identify trends. This data-driven approach empowers businesses to make informed decisions about inventory management and overall operations.
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Limited features in free plan: The free plan lacks advanced features like batch tracking, demand forecasting, and integration with third-party platforms.
Customization challenges: Some users find it challenging to customize certain aspects of the software, such as reports and workflows, to fit their specific needs.
Mobile app limitations: The mobile app lacks some features available in the desktop version, and some users report occasional glitches and slow performance.
Customer support variability: While Zoho Inventory offers various support options, response times and quality can vary, with some users reporting slow or unhelpful support experiences.
Scalability concerns: Very large businesses with complex inventory needs might find Zoho Inventory's features and scalability limited, requiring a more robust solution.
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Steep Learning Curve: Cin7's extensive features and functionalities can overwhelm new users, leading to a prolonged onboarding process and potential frustration. The interface, while comprehensive, may appear cluttered and complex to navigate, requiring dedicated time investment to master.
Costly Investment: Cin7's pricing structure often proves expensive, especially for small to medium-sized businesses with tighter budgets. The tiered subscription model, coupled with potential add-on costs for essential features, can significantly impact overall expenses.
Customer Support Challenges: Some users report difficulties reaching Cin7's customer support team promptly, leading to delays in resolving critical issues. Additionally, navigating the support system and finding relevant resources can be cumbersome for users seeking immediate assistance.
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Zoho Inventory garners positive reviews for its user-friendly interface, real-time inventory tracking, and affordability, particularly for small and medium-sized businesses (SMBs). Many appreciate its intuitive design, even for those new to inventory management, and its free plan, which caters to businesses starting out. Streamlined workflows and multi-channel selling support are frequently lauded, helping users automate tasks and manage inventory across various sales channels efficiently. However, some users find the free plan's feature set limiting, lacking advanced functionalities like demand forecasting and integrations with popular third-party platforms. Customization also presents challenges for some, desiring more flexibility in tailoring reports and workflows. While a mobile app exists, it occasionally encounters glitches and lacks the full feature range of the desktop version. Zoho Inventory stands out compared to competitors for its free plan and cost-effectiveness, attracting budget-conscious businesses. Users often praise its ease of use and intuitive interface, making it a suitable choice for those less tech-savvy. However, if extensive features, high customization, and robust mobile functionality are crucial, competitors like Square Online Store Inventory or Xero Inventory might be better suited for complex needs. Ultimately, Zoho Inventory shines for its user-friendliness, affordability, and core inventory management functionalities. While it may not cater to every business need, its strengths resonate with budget-conscious SMBs seeking a user-friendly platform to streamline their inventory operations.

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Cin7, a comprehensive inventory and order management solution, has attracted a range of feedback from users over the past year. Many appreciate its ability to streamline operations by centralizing inventory, order, and point-of-sale data, providing a holistic view of their business. This proves particularly beneficial for businesses managing multiple sales channels or warehouses, as it eliminates the need for disparate systems and manual data consolidation. Cin7's automation features, such as automated purchase orders and stock level alerts, further enhance efficiency by reducing manual tasks and minimizing stockouts or overstocks. However, some users find the initial setup and learning curve to be steep due to the platform's extensive functionality. Additionally, while Cin7 offers various integrations with popular e-commerce platforms and marketplaces, some users desire more native integrations or smoother integration experiences. Cin7 distinguishes itself through its robust feature set, catering to businesses with complex inventory and order management needs. Its ability to handle multi-channel selling, multi-currency transactions, and landed cost calculations sets it apart from simpler inventory management solutions. Furthermore, Cin7's strong reporting and analytics capabilities empower businesses to gain valuable insights into their sales performance, inventory trends, and overall business health. These features are crucial for businesses seeking data-driven decision-making and growth optimization. However, the platform's comprehensive nature may overwhelm smaller businesses or those with simpler requirements. Cin7 appears most suitable for established, growing businesses with intricate inventory and order management needs. Its scalability and extensive features accommodate businesses expanding their sales channels, product lines, or warehouse locations. Moreover, businesses dealing with international sales or complex supply chains can leverage Cin7's multi-currency and landed cost functionalities. While the platform may present a learning curve, the investment in mastering its capabilities can yield significant returns for businesses seeking to optimize their operations and drive growth.

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