Zoho Inventory vs ecomdash

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Our analysts compared Zoho Inventory vs ecomdash based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ecomdash Software Tool

Product Basics

Zoho Inventory, an inventory management software, empowers businesses to centralize and streamline stock tracking across locations, warehouses, and sales channels. This cloud-based solution caters primarily to small and medium-sized businesses (SMBs) in retail, distribution, and manufacturing. Zoho Inventory shines in its core functionalities: real-time stock level monitoring, automated workflows for orders and invoices, insightful inventory performance reports, and multi-channel selling support. Popular features include barcode scanning, serial number tracking, and low-stock alerts, praised by users for their ease of use and affordability. Standing out from competitors, Zoho Inventory offers a free plan, ideal for businesses starting their inventory management journey. Paid plans, priced per user per month, cater to businesses with more complex needs, offering additional features and scalability. In conclusion, Zoho Inventory presents a compelling solution for SMBs seeking a user-friendly and cost-effective platform to gain control of their inventory operations and make data-driven decisions.

Pros
  • Free plan available
  • User-friendly interface
  • Scalable for growing businesses
  • Multi-channel selling support
  • Integrations with other Zoho apps
Cons
  • Limited reporting features in free plan
  • Lacks advanced features for complex needs
  • Customer support can be slow at times
  • Mobile app not as feature-rich as desktop version
  • May not be suitable for very large businesses
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Ecomdash provides integrated inventory management, order management, shipping management and other capabilities in a single platform. It enables organizations to track serialized inventories, manufactured items, bundled items and variations.

Key features include dropship automation, FBA management, multi-channel listing, shipping, purchase orders, e-commerce reporting and an e-commerce API. Users can tag and organize products in the database, using varied groups and categories. It’s suitable to run on most major web browsers and is also available on mobile devices.
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$59 Monthly, Freemium
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Tailored to your specific needs
$25 Monthly
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Tailored to your specific needs
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Product Assistance

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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Item Kitting Support: Bundle a group of items together to sell as a single unit. Update individual items and components as products are put together and sold. 
  • Barcode Scanning: Scan item barcodes to auto-populate fields every time an invoice, sales or purchase order is created. This streamlines and optimizes inventory management processes with quick access to vital product data. 
  • Enhanced Tracking: Identify each item in stock with a code and track its movement from the point of purchase to sale. Track different batches of items and monitor their expiry dates. 
  • Improved Packaging and Shipping: Create packages, print package slips and find real-time shipping rates for 30 different shipping services. Monitor the movement of packages post-shipment and keep customers updated with the item’s location. 
  • Helpful Dashboards: Get quick, central access to details like orders pending, invoiced, packaged and shipped. Provides an overview of all sales orders as well. 
  • Drop Shipping: Create a drop shipment when there is no stock left to fulfill the next order and ship packages directly to clients. 
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  • Grow Brand Value: Managers can focus on strategies to grow business by leveraging automated e-commerce management, which updates and manages multiple sales channels in less time. 
  • Try for Free: Offers a 15-day free trial that includes the capability to create 100 listings, auto-sync for 500 products, up to 500 sales orders uploads, 10,000 total synchronizations and expert consultation. Customers are provided a free Pitney Bowes account with a $180 annual value. 
  • Track Multisite Sales: Online retailers with multiple warehouses in different locations can effortlessly track the sales process end to end. 
  • Diversify Product Offerings: Helps manage and update information for clients with multiple product offerings in bundles, allowing retailers to diversify without any inconvenience. 
  • Enjoy Carrier Discounts: Leverage postage discounted prices via partnerships with internet postage service providers such as Endicia, Stamps.com and Pitney Bowes. 
  • Save Time: Use listing profiles customized for retailer-specific marketplaces, saving time by using these lists when entering data for new product listings. 
  • Easily Make Changes: Synchronize changes with product titles, descriptions and prices for all sales channels without needing to log into each one of them individually. 
  • Enhance the Customer Experience: Enhance customer experiences by automating order status, tracking information updates and more. 
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  • Inventory Control:  
    •  Offers centralized inventory that automatically updates inventory quantities across all selling channels whenever a sale is made. 
    •  Features include product listing, item kitting, re-ordering, stock adjustments and more. 
    •  Verify and approve transactions created before they’re reflected in accounts and reports. 
    •  Set an approval workflow for transfer orders, sales transactions and purchase transactions. 
  • Order Management:  
    •  Helps manage sales and purchase orders. Shares delivery updates from a single-source order management system. 
    •  Supports online order management and movement of packages post-shipment through a single platform. 
    •  Integrates with Amazon, eBay, Etsy and Shopify. 
    • Safety Stock and Reorder: Calculate reorder points and maintain safety stock in the business to prevent running out of stock. Set reorder points and get updates on vital stock-level information. Also optimizes holding costs and reduces the probability of overstocking. 
    • Reports:  
      •  Helps monitor purchases, study sales trends and identify top performing items using inventory reporting options. 
      •  Includes inventory reports, sales and customer reports, purchase and payment reports, and activity logs. 
      •  Enables finding the item volumes shipped in and out from each warehouse. 
    • Warehouse Management: Supports multiple warehouse environments and the transfer of stock between them. Leverage actionable insights provided by warehousing reports. Set the closest warehouse for customers when preparing sales orders to get products to their destinations as quickly as possible. 
    • Multichannel Selling: Manages, controls, measures and fulfills multi-channel selling with the help of a single inventory management application. Supports multiple currencies and uses multiple payment gateways to ensure quick and correct payments. Also shares insights for performance of multiple sales channels. 
    • Order Fulfillment: Manages workflows and fulfills orders. Offers a common dashboard, an overview of orders, automatic packing slips, over 40 integrated shipping carriers and more. Create shipping labels and find real-time shipping expenses for each order before dispatch. Make drop shipments and let vendors ship directly to the client. 
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  • Inventory Management: Streamlines inventory tasks across major e-commerce marketplaces and platforms such as Amazon, eBay, Shopify and more. Capabilities include custom alerts, product SKU mapping, multichannel tracking and automated e-commerce tasks. 
  • Order Management: Enables printing shipping labels, routing orders to third-party fulfillment centers and handling integrated order sale channels from start to finish. Streamlines accounting tasks and facilitates quick fulfillment by routing sales orders from sale channels to warehouses. Provides greater visibility and control over order management. 
  • Dropship Automation: Route new orders to suppliers and manage multiple suppliers more easily by keeping all tracking-related information up to date through hands-off communication across the sales channel. Intuitive feed management helps configure, import and manage supplier inventory using SFTP, FTP or HTTP in predefined formats such as CSV and TXT. 
  • Amazon FBA Management: Supports management for inventory and fulfillment across multiple channels. Saves time and increases sales with internal transfer for complete cycle visibility, shipping label printing for Prime orders on Amazon and automated inbound tracking helps. 
  • Multichannel Listing: Reduces the time and effort spent listing several products for sale across multiple channels. Helps set up inventory, launch a new product line, restock inventory, control quantities and relist products when required. Bulk updates and edit features help change up to 250 item listings at once. 
  • E-Commerce Shipping: Provides detailed insights on canceled, shipped and unshipped orders. Manage multiple carries, get shipping discounts, perform bulk actions and leverage automation for faster deliveries. 
  • E-Commerce Reporting: Supports smarter, data-based business decisions, granting the ability to track current inventory costs, forecast future inventory needs, determine the cost of goods sold, and monitor and analyze sales trends. 
  • E-Commerce API: Build custom applications and leverage the API to connect warehouses and suppliers to route multiple orders, automate sales channel updates and accelerate time-to-market. 
  • Purchase Orders: Helps create purchase orders, share them with suppliers, manage online purchases and track landed expenses at the click of a button. Automation ensures inventory quantities are adjusted when inventory is restocked. 
  • Integrations: Integrates with e-commerce platforms, shipping carriers, POS systems, shopping cart service-providers and marketplaces for sales, inventory and shipping. Offers integration with Amazon, eBay, Shopify, WooCommerce, Walmart, Etsy and more. 
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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Inventory
ecomdash
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 73 88 59 60 84 71 87 81 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 387 reviews
Good User Sentiment 221 reviews
90%
of users recommend this product

Zoho Inventory has a 'excellent' User Satisfaction Rating of 90% when considering 387 user reviews from 4 recognized software review sites.

76%
of users recommend this product

ecomdash has a 'good' User Satisfaction Rating of 76% when considering 221 user reviews from 5 recognized software review sites.

5.0 (15)
3.6 (2)
4.4 (48)
3.1 (12)
n/a
3.79 (107)
4.5 (321)
3.9 (97)
4.0 (3)
4.2 (3)

Awards

SelectHub research analysts have evaluated Zoho Inventory and concluded it earns best-in-class honors for Integration and Extensibility. Zoho Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-friendly interface: Intuitive design and easy navigation make it simple to learn and use, even for those without extensive inventory management experience.
Real-time inventory visibility: Track stock levels across multiple locations and channels in real-time, ensuring accurate data for informed decision-making.
Automated workflows: Streamline tasks like purchase orders, sales orders, and invoicing to save time and reduce manual errors.
Customizable reporting: Generate detailed reports on inventory levels, sales performance, and other key metrics to gain insights and make data-driven decisions.
Multi-channel selling support: Manage inventory seamlessly across online stores, marketplaces, and physical outlets, preventing overselling and ensuring accurate stock levels.
Mobile app for on-the-go access: Manage inventory, track orders, and fulfill shipments from anywhere using the Zoho Inventory mobile app.
Integration with other Zoho apps: Connect with Zoho Books, Zoho CRM, and other Zoho apps for a unified business ecosystem and streamlined workflows.
Affordable pricing: Free plan for small businesses and affordable paid plans for growing businesses, making it a cost-effective solution.
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Integrated Solution: According to 100% of reviews on integration, having tools for sales, shipping and accounting integrated into one platform is a primary advantage of using the software.
Easy to Use: The software is quite easy to use and navigate, according to more than 95% of reviews on this feature.
Order Processing: According to more than 80% of reviews on this aspect, it streamlines and speeds up order processing and management.
Data Uploads: All reviews on this feature note the software lets users easily upload all order listings through a CSV file.
Customer Support: More than 65% of reviews on this aspect suggest that it offers quick and helpful support, with many representatives going above and beyond to assist and resolve issues.
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Limited features in free plan: The free plan lacks advanced features like batch tracking, demand forecasting, and integration with third-party platforms.
Customization challenges: Some users find it challenging to customize certain aspects of the software, such as reports and workflows, to fit their specific needs.
Mobile app limitations: The mobile app lacks some features available in the desktop version, and some users report occasional glitches and slow performance.
Customer support variability: While Zoho Inventory offers various support options, response times and quality can vary, with some users reporting slow or unhelpful support experiences.
Scalability concerns: Very large businesses with complex inventory needs might find Zoho Inventory's features and scalability limited, requiring a more robust solution.
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Doesn’t Print Barcodes: It only generates barcodes but can’t scan or print them, which is a major issue in the view of all reviews on barcode printing capabilities.
Bugs in Updates: There are major bugs in software updates sometimes, according to more than 85% of reviews on this topic.
Steep Learning Curve: All reviews on this aspect state that there’s a steep learning curve for new users, considering the numerous features and capabilities it has.
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Zoho Inventory garners positive reviews for its user-friendly interface, real-time inventory tracking, and affordability, particularly for small and medium-sized businesses (SMBs). Many appreciate its intuitive design, even for those new to inventory management, and its free plan, which caters to businesses starting out. Streamlined workflows and multi-channel selling support are frequently lauded, helping users automate tasks and manage inventory across various sales channels efficiently. However, some users find the free plan's feature set limiting, lacking advanced functionalities like demand forecasting and integrations with popular third-party platforms. Customization also presents challenges for some, desiring more flexibility in tailoring reports and workflows. While a mobile app exists, it occasionally encounters glitches and lacks the full feature range of the desktop version. Zoho Inventory stands out compared to competitors for its free plan and cost-effectiveness, attracting budget-conscious businesses. Users often praise its ease of use and intuitive interface, making it a suitable choice for those less tech-savvy. However, if extensive features, high customization, and robust mobile functionality are crucial, competitors like Square Online Store Inventory or Xero Inventory might be better suited for complex needs. Ultimately, Zoho Inventory shines for its user-friendliness, affordability, and core inventory management functionalities. While it may not cater to every business need, its strengths resonate with budget-conscious SMBs seeking a user-friendly platform to streamline their inventory operations.

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Ecomdash supports retailers looking for an inventory management and order fulfillment solution that’s easy to use and navigate. It doesn’t print barcodes, a notable drawback since that’s a substantial feature for a lot of online businesses that require help with order processing or inventory. Most reviewers state that it has a steep learning curve for new users. The majority of users also experience bugs in software updates. However, support is quick and effective at resolving such issues. Order processing and data uploads are other pros, aiding greater efficiency according to many reviews. All in all, it’s a good choice for companies that don’t require barcode printing or scanning.

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Screenshots

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