Zoho Inventory vs QuickBooks Commerce

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Our analysts compared Zoho Inventory vs QuickBooks Commerce based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

QuickBooks Commerce Software Tool

Product Basics

Zoho Inventory, an inventory management software, empowers businesses to centralize and streamline stock tracking across locations, warehouses, and sales channels. This cloud-based solution caters primarily to small and medium-sized businesses (SMBs) in retail, distribution, and manufacturing. Zoho Inventory shines in its core functionalities: real-time stock level monitoring, automated workflows for orders and invoices, insightful inventory performance reports, and multi-channel selling support. Popular features include barcode scanning, serial number tracking, and low-stock alerts, praised by users for their ease of use and affordability. Standing out from competitors, Zoho Inventory offers a free plan, ideal for businesses starting their inventory management journey. Paid plans, priced per user per month, cater to businesses with more complex needs, offering additional features and scalability. In conclusion, Zoho Inventory presents a compelling solution for SMBs seeking a user-friendly and cost-effective platform to gain control of their inventory operations and make data-driven decisions.

Pros
  • Free plan available
  • User-friendly interface
  • Scalable for growing businesses
  • Multi-channel selling support
  • Integrations with other Zoho apps
Cons
  • Limited reporting features in free plan
  • Lacks advanced features for complex needs
  • Customer support can be slow at times
  • Mobile app not as feature-rich as desktop version
  • May not be suitable for very large businesses
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QuickBooks Commerce is a cloud-based platform that streamlines inventory and order management for online businesses of all sizes. It automates tasks like order processing and inventory updates, saving time and reducing errors. Integrate with existing tools to create a central hub for all operations.

It can easily generate backorders, adjustments, stock takes and purchase orders. Monitor inventory sizes, product expiry dates and batches. A built-in payment system automatically sends invoices with card payments and quotes directly to customers. It offers customizable pricing to match company needs.

It provides in-depth reports and forecasting modules to make data-driven decisions. Manage inventory and sales from anywhere, anytime, on the mobile app or a computer. Automatic updates ensure the latest features and security without disrupting daily tasks.

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$59 Monthly, Freemium
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Tailored to your specific needs
$39 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Item Kitting Support: Bundle a group of items together to sell as a single unit. Update individual items and components as products are put together and sold. 
  • Barcode Scanning: Scan item barcodes to auto-populate fields every time an invoice, sales or purchase order is created. This streamlines and optimizes inventory management processes with quick access to vital product data. 
  • Enhanced Tracking: Identify each item in stock with a code and track its movement from the point of purchase to sale. Track different batches of items and monitor their expiry dates. 
  • Improved Packaging and Shipping: Create packages, print package slips and find real-time shipping rates for 30 different shipping services. Monitor the movement of packages post-shipment and keep customers updated with the item’s location. 
  • Helpful Dashboards: Get quick, central access to details like orders pending, invoiced, packaged and shipped. Provides an overview of all sales orders as well. 
  • Drop Shipping: Create a drop shipment when there is no stock left to fulfill the next order and ship packages directly to clients. 
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  • Build Stronger Customer Relationships: Store all customer and supplier details in one easy-to-find location to simplify communication and problem-solving.
  • Manage Orders From Anywhere: Use the iOS app to browse products, scan barcodes, access customer data, create orders and track inventory. Capture product images and work offline for continued productivity.
  • Optimize Warehousing: A streamlined inventory system helps organize and track all stock moving through the warehouse. Increase efficiency by automating the placement and movement of inventory.
  • Reduce Errors and Save Time: Minimize errors with organized stock and quickly identify issues to save money. Ditch spreadsheets and manual sales updates and focus on business growth with automation.
  • Access a B2B eCommerce Portal: Use a customizable private URL and online store for bulk sales. B2B businesses can white-label items to represent their brand, create custom price lists, advertise featured products and special offers, accept credit card payments and manage the order process.
  • Go Global: Manage global sales with support for multiple warehouses, currencies and taxes. Remote teams can access accounts and receive real-time updates anywhere.
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  • Inventory Control:  
    •  Offers centralized inventory that automatically updates inventory quantities across all selling channels whenever a sale is made. 
    •  Features include product listing, item kitting, re-ordering, stock adjustments and more. 
    •  Verify and approve transactions created before they’re reflected in accounts and reports. 
    •  Set an approval workflow for transfer orders, sales transactions and purchase transactions. 
  • Order Management:  
    •  Helps manage sales and purchase orders. Shares delivery updates from a single-source order management system. 
    •  Supports online order management and movement of packages post-shipment through a single platform. 
    •  Integrates with Amazon, eBay, Etsy and Shopify. 
    • Safety Stock and Reorder: Calculate reorder points and maintain safety stock in the business to prevent running out of stock. Set reorder points and get updates on vital stock-level information. Also optimizes holding costs and reduces the probability of overstocking. 
    • Reports:  
      •  Helps monitor purchases, study sales trends and identify top performing items using inventory reporting options. 
      •  Includes inventory reports, sales and customer reports, purchase and payment reports, and activity logs. 
      •  Enables finding the item volumes shipped in and out from each warehouse. 
    • Warehouse Management: Supports multiple warehouse environments and the transfer of stock between them. Leverage actionable insights provided by warehousing reports. Set the closest warehouse for customers when preparing sales orders to get products to their destinations as quickly as possible. 
    • Multichannel Selling: Manages, controls, measures and fulfills multi-channel selling with the help of a single inventory management application. Supports multiple currencies and uses multiple payment gateways to ensure quick and correct payments. Also shares insights for performance of multiple sales channels. 
    • Order Fulfillment: Manages workflows and fulfills orders. Offers a common dashboard, an overview of orders, automatic packing slips, over 40 integrated shipping carriers and more. Create shipping labels and find real-time shipping expenses for each order before dispatch. Make drop shipments and let vendors ship directly to the client. 
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  • Multiple Integrations: Integrate with various third-party platforms, including Xero, Amazon, QuickBooks, Shopify and ShipStation.
  • Inventory Control: Prevent stockout situations, receive automatic stock level updates and create prompt reorders with comprehensive inventory features. Track and organize stock via barcode scanning to speed up the retrieval and storage of products.
  • Multichannel Sales: Use a central location to manage sales through a number of channels. Users can sell through marketplaces, B2C eCommerce, B2B eCommerce and mobile apps.
  • Warehouse Management: Built-in management tools handle all tasks in one place, from receiving shipments to picking, packing, and shipping orders.
  • Order Management: Track orders and sync inventory, customer and supplier information through one system. Access sales reports in real time while quickly and accurately fulfilling orders.
  • Manufacturing Support: The manufacturing module lets users manage all assembly and sales tasks while allowing for the creation of production and parts orders as well as bills of materials.
  • Fulfillment Automation: Access stock takes, barcode label printing and barcode scanners. Also, automate fulfillment processes like pick, pack and ship.
  • Inventory Optimization: Businesses can integrate their Lokad account, available in the app store, with the system to optimize inventory with demand forecasting. Lokad can automatically calculate the number of reordering units needed for a business based on their inventory records. Stock is reordered when inventory levels hit preset reorder units.
  • Price List Management: Add or change product prices using the price list importer and assign price lists with special discount rates for selected customers. Set price breaks and access custom price lists on the go via the mobile app.
  • Sales Reports: Use sales reports listing all important details and statuses. Filter them by product, variant, customer, sales representative, channel, location and time period. Sales reports assist with analyzing sales channels, monitoring performance, identifying sales trends across customers and products, calculating commissions, and more.
  • Manufacturing Support: Create bills of materials for finished goods, including the creation and management of production orders. Alert users about insufficient stock, support batch tracking and automatically reconcile production run efficiencies with accounting apps.
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Product Ranking

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Inventory Management Software

#9

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Analyst Rating Summary

76
75
73
86
88
79
59
65
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Inventory Control
Purchasing
Order Fulfillment
Purchasing
Dashboards and Reports

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Inventory
QuickBooks Commerce
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 73 88 59 60 84 71 87 81 86 79 65 81 93 53 93 65 0 25 50 75 100
67%
11%
22%
86%
0%
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83%
0%
17%
75%
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25%
56%
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44%
63%
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37%
33%
33%
34%
83%
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17%
78%
11%
11%
89%
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11%
56%
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44%
44%
22%
34%
89%
0%
11%
89%
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11%
86%
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14%
71%
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29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
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25%
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75%
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User Sentiment Summary

Excellent User Sentiment 387 reviews
Great User Sentiment 349 reviews
90%
of users recommend this product

Zoho Inventory has a 'excellent' User Satisfaction Rating of 90% when considering 387 user reviews from 4 recognized software review sites.

87%
of users recommend this product

QuickBooks Commerce has a 'great' User Satisfaction Rating of 87% when considering 349 user reviews from 4 recognized software review sites.

5.0 (15)
4.4 (19)
4.4 (48)
4.4 (38)
4.5 (321)
4.4 (286)
4.0 (3)
1.8 (6)

Awards

SelectHub research analysts have evaluated Zoho Inventory and concluded it earns best-in-class honors for Integration and Extensibility. Zoho Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-friendly interface: Intuitive design and easy navigation make it simple to learn and use, even for those without extensive inventory management experience.
Real-time inventory visibility: Track stock levels across multiple locations and channels in real-time, ensuring accurate data for informed decision-making.
Automated workflows: Streamline tasks like purchase orders, sales orders, and invoicing to save time and reduce manual errors.
Customizable reporting: Generate detailed reports on inventory levels, sales performance, and other key metrics to gain insights and make data-driven decisions.
Multi-channel selling support: Manage inventory seamlessly across online stores, marketplaces, and physical outlets, preventing overselling and ensuring accurate stock levels.
Mobile app for on-the-go access: Manage inventory, track orders, and fulfill shipments from anywhere using the Zoho Inventory mobile app.
Integration with other Zoho apps: Connect with Zoho Books, Zoho CRM, and other Zoho apps for a unified business ecosystem and streamlined workflows.
Affordable pricing: Free plan for small businesses and affordable paid plans for growing businesses, making it a cost-effective solution.
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User Interface: Around 93% of users said that it provides an intuitive user interface that is easy to learn and navigate.
Integration: Intuit and seamless integration with banks, companies and other financial management software provides a great user experience and saves time, as noted by 96% of reviewers who specified integration.
Tracking: All reviewers liked that it helps keep track of bills and expenses in an organized manner.
Payroll & Invoices: All users liked QBO for its payroll and invoicing feature that provides automatic calculation, easy access, links or PDF sharing, payment reminders and more.
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Limited features in free plan: The free plan lacks advanced features like batch tracking, demand forecasting, and integration with third-party platforms.
Customization challenges: Some users find it challenging to customize certain aspects of the software, such as reports and workflows, to fit their specific needs.
Mobile app limitations: The mobile app lacks some features available in the desktop version, and some users report occasional glitches and slow performance.
Customer support variability: While Zoho Inventory offers various support options, response times and quality can vary, with some users reporting slow or unhelpful support experiences.
Scalability concerns: Very large businesses with complex inventory needs might find Zoho Inventory's features and scalability limited, requiring a more robust solution.
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Support: Approximately 81% of reviewers said that support can have long wait times and disliked that direct contact to support service is not available.
Performance: The system is slow and laggy at times, as mentioned by 80% of users who referred to performance.
Licensing: Nearly 81% of users disliked that license costs are high with additional monthly charges for renewal and add-on services.
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Zoho Inventory garners positive reviews for its user-friendly interface, real-time inventory tracking, and affordability, particularly for small and medium-sized businesses (SMBs). Many appreciate its intuitive design, even for those new to inventory management, and its free plan, which caters to businesses starting out. Streamlined workflows and multi-channel selling support are frequently lauded, helping users automate tasks and manage inventory across various sales channels efficiently. However, some users find the free plan's feature set limiting, lacking advanced functionalities like demand forecasting and integrations with popular third-party platforms. Customization also presents challenges for some, desiring more flexibility in tailoring reports and workflows. While a mobile app exists, it occasionally encounters glitches and lacks the full feature range of the desktop version. Zoho Inventory stands out compared to competitors for its free plan and cost-effectiveness, attracting budget-conscious businesses. Users often praise its ease of use and intuitive interface, making it a suitable choice for those less tech-savvy. However, if extensive features, high customization, and robust mobile functionality are crucial, competitors like Square Online Store Inventory or Xero Inventory might be better suited for complex needs. Ultimately, Zoho Inventory shines for its user-friendliness, affordability, and core inventory management functionalities. While it may not cater to every business need, its strengths resonate with budget-conscious SMBs seeking a user-friendly platform to streamline their inventory operations.

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QuickBooks Commerce is a leading inventory management and accounting software for small and medium businesses. Its intuitive and easy-to-use interface and payroll and invoicing features ensure great productivity.It allows for seamless integration with banks, financial management software, credit cards and more. The software also helps keep track of company bills and expenses, which you can easily download, share and categorize.Some limitations include long wait for support and lack of direct contact for professional services. The system may experience slowness and lag at times. Integrations with solutions like Xero can also be complicated.Its pricing plans start from $39 per month, and it offers a 14-day free trial. It offers both monthly and yearly subscription plans. Pricing can vary based on factors like the number of users, sales orders, sales channels and warehouse numbers. However, Its licensing price is high for the basic features provided and monthly licensing can be laborious.Overall, QuickBooks Commerce is a comprehensive and affordable solution for organizations looking to streamline their inventory and accounting management operations and achieve better ROI.

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