Needles vs Amicus Attorney

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Our analysts compared Needles vs Amicus Attorney based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Needles Software Tool

Product Basics

Needles is a flexible solution aimed at enabling law practices to streamline their firm operations. It provides numerous templates to build configurable workflows, daily checklists and schedules. Firms can maximize billable hours using its time and expense tracking modules. It allows firms to manage and collaborate on documents and cases with ease. Its personalized dashboards provide greater practice visibility.

Users can leverage pre-built or custom real-time reporting modules to gain granular insights into different practice facets. Firms can opt for its cloud-based Neos offering to enable remote access to all its functionality. Hosted on Microsoft Azure, it provides robust security, data backups and an API for seamless integrations.
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Amicus Attorney is a solution for legal practitioners to gain control over all aspects of the firm with ease of access to their clients, cases and documents. It saves time by automating time tracking, billing and invoicing. It also lets users manage legal work, client matters, tasks and deadlines accurately.

Teams can collaborate through a centralized calendar to manage, share and update appointments and deadlines with its event linking, court date calculator and rule-based calendaring. It also offers document management to track and organize case documents and time tracking with time entry assistance. Collect payments faster by tracking client files and generating reminders. Its mobile app ensures access anytime, from anywhere. Improve communication and transparency through its client portal.
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$85 Quote-based
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$49/User, Monthly
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Tailored to your specific needs
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Android
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Ensure Accurate Documentation: Eliminate human errors or omissions by creating document checklists. 
  • Abundant Reporting Options: Offers multiple reporting modules categorized by legal matter and practice areas. 
  • Enhanced Security: Clients can choose to maintain an in-house database for maximum security. 
  • Personalized App Experience: Customize apps based on the firm’s requirements. 
  • Implementation Support: Trained professionals guide the implementation process and provide hands-on help whenever required. 
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  • Save Time and Money: Redirect company time spent on mundane daily tasks to billable client activities with automated workflows. 
  • Remote Access: Get secure access to important modules and legal information via any device with an internet connection. 
  • Automatically Sync With Court Rules: Eliminate any room for malpractice by calculating schedules and deadlines according to Federal and County-based court rules. 
  • Time Tracking Oversight: Recover all the client-related tasks with no recorded time entries using the Time Entry Assistant tool. 
  • Flexible Deployment: Self-host the platform with in-office, local servers or opt for a private cloud-based solution with greater flexibility, stability, security and control. 
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  • Task Management: Stay on top of pending tasks, deadlines and important events with fully configurable workflows, synchronized Outlook calendars and automated daily checklists. Receive and broadcast important updates with firm-wide scheduling and communication portals. 
  • Document Management: Encourage employees to collaborate on and share documents, globally in real time. Identify documents using keywords, prepare files for e-Signatures and choose customizable rich templates from industry-specific case libraries. 
  • Firm Insights: Leverage real-time reporting and analytics on business health. Use the configurable dashboard to create custom reports, data and metrics, monitor business processes and identify valuable assets. 
  • Data Management and Security: Secure your data with centralized data storage that eliminates redundancies and automatically backs up all documentation. Organize and store files with the PDF Template Wizard and import data in bulk via CSV files. 
  • Time and Expense Tracking: Track time effortlessly with the help of the Outlook add-in for any device, including mobile devices. Log expenses in real time, eliminate errors and omissions and automate internal audit logs. 
  • Client Management: Improve customer satisfaction via the self-service portal with over 99% uptime. Address client inquiries, process reimbursements and payments and update case details seamlessly. 
  • API: Implement low-code integration of third-party extensions or create new integrations entirely using the API-based architecture. Directly integrate with Microsoft Office 365, OneDrive, QuickBooks, DocuSign and Lexitas. 
  • Security: Secure data, documentation and digital access with Microsoft Azure. Get 24/7 security from cyber attacks and ensure business continuity with biometrically-secured physical data centers, remote-hosted servers and advanced data encryption. 
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  • Case Management: Connect legal cases with associated matters and access them from anywhere in the world. Organize case-related tasks and track deadlines based on jurisdictional rules. 
  • Calendar Management: Improve team collaboration with firm-wide legal calendars. Switch between personal and public calendars, share case updates and track progress seamlessly. Subscribe to legal calendar rule sets for access to jurisdictional rules. 
  • Document Management: Access all legal documents from a single platform and organize them by associated matter. Autofill forms and documents securely with verified client information. 
  • Dashboard: Get an extensive, 360-degree view of calendar events, pending tasks, ongoing cases and firm financials. Automatically identify, filter and feed the most important information directly into the dashboard. 
  • Time and Billing Management: Automatically track time spent on client activities like meetings, appointments, communications, documentation and more. Interact with the billing portal directly to issue invoices for time entries. Add tasks to billing records and minimize non-billable hours. 
  • Payment: Issue invoices and manage payments with the integrated APX PayNow application. Automatically log all transactions and send payment reminders to late clients. 
  • Integrations: Seamlessly integrate with essential third-party applications like Google Apps, QuickBooks, Microsoft Word, Microsoft Outlook, HotDocs, Sage Timeslips and more. 
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Product Ranking

#4

among all
Legal Software

#38

among all
Legal Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Payments Calendaring And Legal Docketing Client And Contact Management Dashboard And Reporting Document Management Matter/Case Management Mobile Capabilities Task Management Time And Expense Management 89 83 100 81 65 67 100 79 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 164 reviews
Good User Sentiment 346 reviews
85%
of users recommend this product

Needles has a 'great' User Satisfaction Rating of 85% when considering 164 user reviews from 4 recognized software review sites.

76%
of users recommend this product

Amicus Attorney has a 'good' User Satisfaction Rating of 76% when considering 346 user reviews from 3 recognized software review sites.

4.7 (12)
3.3 (3)
4.2 (22)
3.8 (159)
4.2 (98)
n/a
4.3 (32)
3.8 (184)

Awards

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SelectHub research analysts have evaluated Amicus Attorney and concluded it earns best-in-class honors for Dashboard and Reporting and Task Management.

Dashboard and Reporting Award
Task Management Award

Synopsis of User Ratings and Reviews

Functionality: Its time-tracking, billing and accounting functionalities meet the modern-day requirements of the legal industry, according to 65% of users mentioning this element.
Ease of Use: According to 69% of users who reviewed this aspect, the platform is intuitive and easy to use.
Reporting: 67% of users who reviewed this feature said that it provides plenty of customizable options.
Task Management: Regarding this feature, 75% of users found it helpful to track tasks and meet deadlines.
Training: 75% of users who reviewed this element said they’re satisfied with the knowledge base and training resources.
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Intuitive Interface: Amicus Attorney's user-friendly interface makes it easy to navigate and find the information you need quickly.
Powerful Case Management: Manage cases efficiently with features like document management, calendaring, and task tracking.
Time Tracking and Billing: Accurately track time and expenses, and generate invoices with ease.
Customizable Dashboards: Create personalized dashboards to monitor key metrics and stay organized.
Excellent Customer Support: Amicus Attorney provides responsive and helpful customer support to ensure a smooth experience.
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Integrations: It provides limited integration options, according to 60% of users mentioning this aspect.
Speed and Performance: According to 100% of reviews about this feature, the platform’s performance sometimes suffers under heavy workloads.
Cost: All the users who mentioned this element said it’s more expensive than its competitors.
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Limited Customization: Users have reported that Amicus Attorney offers limited customization options, making it difficult to tailor the software to their specific needs and workflows.
Steep Learning Curve: Some users have found the software's interface and functionality to be complex and challenging to navigate, requiring significant time and effort to become proficient.
Integration Issues: Users have encountered difficulties integrating Amicus Attorney with other software applications, such as email clients and document management systems, leading to workflow disruptions.
Limited Reporting Capabilities: Users have expressed concerns about the software's limited reporting capabilities, making it challenging to extract and analyze data for business insights and decision-making.
Costly Maintenance: Users have reported that the ongoing maintenance and support costs for Amicus Attorney can be substantial, adding to the overall cost of ownership.
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Needles provides all the functions expected of a modern legal practice management solution, including matter and document management, mobile time tracking, reporting and task supervision. It offers an efficient task management module, but it’s important to note that some users experienced difficulty editing entries in the legal calendar. According to reviews, the platform is difficult to learn, but the product training and support team are helpful in getting past the initial hurdle. Finally, the intuitive UI and exhaustive features make it a capable contender, but only for companies with a budget to justify the extra cost.

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Amicus Attorney is a legal software solution that has received mixed reviews from users in the past year. While some users praise its user-friendly interface and comprehensive features, others have expressed concerns about its occasional bugs and limited customization options. Compared to similar products, Amicus Attorney stands out for its intuitive design and robust case management capabilities. Its ability to seamlessly integrate with other software, such as Microsoft Office and QuickBooks, is also a major advantage. However, it may fall short in terms of advanced features and reporting functionality, which some users find lacking. Ultimately, Amicus Attorney is best suited for small to mid-sized law firms that prioritize ease of use and comprehensive case management. Its intuitive interface and seamless integrations make it an ideal choice for firms looking to streamline their operations and improve efficiency. However, firms with more complex needs or those seeking advanced reporting and customization options may need to consider alternative solutions.

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