Needles vs Lawmatics

Last Updated:

Our analysts compared Needles vs Lawmatics based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Needles Software Tool

Product Basics

Needles is a flexible solution aimed at enabling law practices to streamline their firm operations. It provides numerous templates to build configurable workflows, daily checklists and schedules. Firms can maximize billable hours using its time and expense tracking modules. It allows firms to manage and collaborate on documents and cases with ease. Its personalized dashboards provide greater practice visibility.

Users can leverage pre-built or custom real-time reporting modules to gain granular insights into different practice facets. Firms can opt for its cloud-based Neos offering to enable remote access to all its functionality. Hosted on Microsoft Azure, it provides robust security, data backups and an API for seamless integrations.
read more...

Lawmatics is a comprehensive legal management software designed to streamline various administrative tasks for law firms. It excels in client intake, CRM, marketing automation, and task management, making it particularly suitable for small to mid-sized law firms looking to enhance efficiency and client engagement. Users appreciate its intuitive interface and robust automation features, which significantly reduce manual workload and improve client communication.

Key benefits include improved client retention, enhanced productivity, and a more organized workflow. Popular features encompass automated email campaigns, customizable intake forms, and detailed analytics. Compared to similar products, Lawmatics stands out for its user-friendly design and extensive customization options, which users find particularly valuable.

Pricing typically ranges from $99 to $199 per month, depending on the plan and number of users, with options for monthly or annual payments. This flexibility allows firms to choose a plan that best fits their needs and budget.

read more...
$85 Quote-based
Get a free price quote
Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Ensure Accurate Documentation: Eliminate human errors or omissions by creating document checklists. 
  • Abundant Reporting Options: Offers multiple reporting modules categorized by legal matter and practice areas. 
  • Enhanced Security: Clients can choose to maintain an in-house database for maximum security. 
  • Personalized App Experience: Customize apps based on the firm’s requirements. 
  • Implementation Support: Trained professionals guide the implementation process and provide hands-on help whenever required. 
read more...
  • Enhanced Client Communication: Streamline client interactions with automated email and SMS reminders, ensuring timely updates and reducing missed appointments.
  • Improved Case Management: Centralize all case-related information, making it easier to track progress, deadlines, and important documents.
  • Increased Efficiency: Automate repetitive tasks such as client intake and follow-ups, freeing up time for more critical legal work.
  • Better Client Experience: Provide clients with a seamless onboarding process through customizable intake forms and automated workflows.
  • Data-Driven Insights: Utilize built-in analytics to gain insights into firm performance, client satisfaction, and case outcomes, enabling data-driven decision-making.
  • Enhanced Collaboration: Facilitate better teamwork with shared calendars, task assignments, and real-time updates, ensuring everyone is on the same page.
  • Secure Document Management: Store and manage sensitive legal documents securely with robust encryption and access controls.
  • Customizable Workflows: Tailor workflows to fit the specific needs of your practice, ensuring that processes are both efficient and compliant.
  • Client Portal Access: Offer clients a dedicated portal where they can view case updates, upload documents, and communicate with their legal team.
  • Time and Expense Tracking: Accurately track billable hours and expenses, simplifying the billing process and ensuring no revenue is lost.
  • Seamless Integrations: Integrate with other essential tools such as email platforms, calendars, and accounting software to create a cohesive ecosystem.
  • Regulatory Compliance: Ensure compliance with legal industry standards and regulations, reducing the risk of penalties and legal issues.
  • Scalability: Easily scale the software to accommodate the growth of your firm, whether you're adding new clients or expanding your team.
  • Enhanced Client Retention: Improve client retention rates by providing a more organized, responsive, and professional service.
  • Cost Savings: Reduce overhead costs associated with manual processes and administrative tasks, leading to a more profitable practice.
read more...
  • Task Management: Stay on top of pending tasks, deadlines and important events with fully configurable workflows, synchronized Outlook calendars and automated daily checklists. Receive and broadcast important updates with firm-wide scheduling and communication portals. 
  • Document Management: Encourage employees to collaborate on and share documents, globally in real time. Identify documents using keywords, prepare files for e-Signatures and choose customizable rich templates from industry-specific case libraries. 
  • Firm Insights: Leverage real-time reporting and analytics on business health. Use the configurable dashboard to create custom reports, data and metrics, monitor business processes and identify valuable assets. 
  • Data Management and Security: Secure your data with centralized data storage that eliminates redundancies and automatically backs up all documentation. Organize and store files with the PDF Template Wizard and import data in bulk via CSV files. 
  • Time and Expense Tracking: Track time effortlessly with the help of the Outlook add-in for any device, including mobile devices. Log expenses in real time, eliminate errors and omissions and automate internal audit logs. 
  • Client Management: Improve customer satisfaction via the self-service portal with over 99% uptime. Address client inquiries, process reimbursements and payments and update case details seamlessly. 
  • API: Implement low-code integration of third-party extensions or create new integrations entirely using the API-based architecture. Directly integrate with Microsoft Office 365, OneDrive, QuickBooks, DocuSign and Lexitas. 
  • Security: Secure data, documentation and digital access with Microsoft Azure. Get 24/7 security from cyber attacks and ensure business continuity with biometrically-secured physical data centers, remote-hosted servers and advanced data encryption. 
read more...
  • Client Intake Automation: Streamline the client onboarding process with customizable intake forms and automated follow-ups.
  • CRM Integration: Seamlessly integrate with popular CRM systems to manage client relationships and track interactions.
  • Email Marketing: Create and send targeted email campaigns using built-in templates and advanced segmentation tools.
  • Document Automation: Generate legal documents quickly with pre-built templates and automated data population.
  • Task Management: Assign, track, and manage tasks within your team to ensure nothing falls through the cracks.
  • Appointment Scheduling: Allow clients to book appointments online, reducing administrative overhead and improving client satisfaction.
  • Analytics and Reporting: Gain insights into your practice with detailed reports on client acquisition, case progress, and marketing effectiveness.
  • Client Portal: Provide clients with a secure portal to access documents, communicate with your team, and track case status.
  • Workflow Automation: Automate repetitive tasks and standardize processes to increase efficiency and reduce errors.
  • Customizable Pipelines: Visualize and manage your case progress with customizable pipelines tailored to your practice areas.
  • Integrations with Legal Software: Connect with other legal software tools such as Clio, PracticePanther, and MyCase for a seamless workflow.
  • Lead Management: Track and nurture leads from initial contact through to client conversion with robust lead management tools.
  • Text Messaging: Communicate with clients via SMS directly from the platform, ensuring timely and effective communication.
  • Custom Fields: Capture and store unique client information with customizable fields tailored to your practice needs.
  • Client Surveys: Collect feedback from clients with automated surveys to improve your services and client satisfaction.
  • Billing and Invoicing: Simplify your billing process with integrated invoicing and payment tracking features.
  • Security and Compliance: Ensure your data is secure with robust encryption and compliance with legal industry standards.
read more...

Product Ranking

#4

among all
Legal Software

#29

among all
Legal Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 164 reviews
Excellent User Sentiment 22 reviews
85%
of users recommend this product

Needles has a 'great' User Satisfaction Rating of 85% when considering 164 user reviews from 4 recognized software review sites.

98%
of users recommend this product

Lawmatics has a 'excellent' User Satisfaction Rating of 98% when considering 22 user reviews from 2 recognized software review sites.

4.7 (12)
n/a
4.2 (22)
n/a
4.2 (98)
4.91 (11)
4.3 (32)
4.9 (11)

Awards

we're gathering data

Lawmatics stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: Its time-tracking, billing and accounting functionalities meet the modern-day requirements of the legal industry, according to 65% of users mentioning this element.
Ease of Use: According to 69% of users who reviewed this aspect, the platform is intuitive and easy to use.
Reporting: 67% of users who reviewed this feature said that it provides plenty of customizable options.
Task Management: Regarding this feature, 75% of users found it helpful to track tasks and meet deadlines.
Training: 75% of users who reviewed this element said they’re satisfied with the knowledge base and training resources.
Show more
Streamlined Client Intake: Lawmatics makes it easy to collect client information and intake new cases, saving time and reducing administrative burden. For example, users can automate intake forms and send them directly to potential clients, eliminating the need for manual data entry.
Automated Communication: Lawmatics automates email and text message communication with clients, ensuring timely updates and reducing the risk of missed deadlines. For example, users can set up automated reminders for upcoming appointments or deadlines, freeing up time for more important tasks.
Improved Client Engagement: Lawmatics provides tools for client communication and engagement, such as online portals and client-facing dashboards. For example, clients can access their case files, track progress, and communicate with their attorneys directly through the platform.
Enhanced Organization: Lawmatics helps law firms organize their cases, tasks, and deadlines, improving efficiency and reducing the risk of errors. For example, users can create custom workflows and assign tasks to team members, ensuring that all tasks are completed on time.
Data-Driven Insights: Lawmatics provides data and analytics to help law firms track their performance and identify areas for improvement. For example, users can track case outcomes, client satisfaction, and staff productivity to make informed decisions about their practice.
Show more
Integrations: It provides limited integration options, according to 60% of users mentioning this aspect.
Speed and Performance: According to 100% of reviews about this feature, the platform’s performance sometimes suffers under heavy workloads.
Cost: All the users who mentioned this element said it’s more expensive than its competitors.
Show more
Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the software to their specific workflows and needs. For example, some users have reported difficulty in creating custom fields or reports.
Steep Learning Curve: The platform can be complex to learn and navigate, especially for users who are new to legal practice management software. This can lead to frustration and a longer time to get up to speed.
Integration Challenges: Some users have reported difficulties integrating Lawmatics with other essential legal tools, such as accounting software or e-signature platforms. This can create a fragmented workflow and make it harder to manage all aspects of a legal practice.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major concern for users who need help troubleshooting issues or getting answers to questions.
Show more

Needles provides all the functions expected of a modern legal practice management solution, including matter and document management, mobile time tracking, reporting and task supervision. It offers an efficient task management module, but it’s important to note that some users experienced difficulty editing entries in the legal calendar. According to reviews, the platform is difficult to learn, but the product training and support team are helpful in getting past the initial hurdle. Finally, the intuitive UI and exhaustive features make it a capable contender, but only for companies with a budget to justify the extra cost.

Show more

Is Lawmatics the case closed solution for your legal practice? Over the past year, user reviews on Lawmatics have been largely positive, with many highlighting its user-friendly interface as a key strength, especially compared to more complex competitors like LEAP. Lawmatics is praised for its intuitive design, making it easy for even tech-averse legal professionals to navigate and utilize its features effectively. Users specifically appreciate the straightforward approach to client intake, automation, and marketing tools. However, some users note that Lawmatics' simplicity, while a strength for some, can also be a limiting factor. They point out that the platform's pre-built workflows, while extensive, may not offer the same level of customization and flexibility as LEAP's rules-based engine, which allows for more complex automation scenarios. This difference is crucial for firms with unique or highly specific workflow needs that might require more tailored solutions. Overall, Lawmatics emerges as an ideal choice for small to mid-sized law firms looking for an intuitive, user-friendly platform to streamline their operations without the complexity of more feature-rich, but potentially overwhelming, alternatives.

Show more

Screenshots

Top Alternatives in Legal Software


AbacusLaw

Amicus Attorney

Bill4Time

CARET Legal

CaseFleet

CASEpeer

Clio

CosmoLex

Filevine

Law Ruler

Lawcus

MyCase

PracticePanther

Rocket Matter

Smokeball

Tabs3

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings