Top Time Matters Alternatives & Competitors For 2024

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Looking for alternatives to Time Matters? Many users crave user-friendly and feature-rich solutions for tasks like Client and Contact Management, Dashboard and Reporting, and Task Management. Leveraging crowdsourced data from over 1,000 real Legal Software selection projects based on 400+ capabilities, we present a comparison of Time Matters to leading industry alternatives like Logikcull, Clio Grow, Needles, and ServeManager.

Time Matters Software Tool
Needles Software Tool

Product Basics

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Time Matters is a customizable cloud-based solution that provides a centralized database to optimize legal workflows, track billable hours and facilitate collaboration. Users can use it to generate workflows, forms and documents with customizable templates, as well as track billable time easily and remotely from any device. It can streamline legal workflows with task and deadline reminders, shared calendars and automated recurring processes. Legal teams can utilize transparent sharing, enhanced communication messenger and user access controls to collaborate efficiently.

It offers seamless integrations to enrich its functionality, including PCLaw, Juris, Quickbook, Outlook 365 and MS Office. Firms can opt for its billing module, Billing Matters, to generate bills, acquire payments, organize accounts and more. Its personalized reporting modules can deliver data-driven insights on facets such as productivity and profitability. It also provides conflict-check searching, auto-entry forms, to-do lists, events and email management. It was acquired by PCLaw in 2019.
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Logikcull is a cloud-based platform to streamline the legal discovery and investigation processes. Intuitive and easy to implement, legal teams of various specialties can bypass long installation times, training requirements and hosting fees to quickly take charge of their e-discovery and legal hold operations. Users can drag and drop to upload data in seconds, while it takes care of text indexing, metadata extraction, deduplication and OCR to enhance exploration and volume reduction. Encrypted, AWS backed and SOC-II compliant, it acts as a centralized secure database to host the most complex search projects. Users can search and discover with ease using various filters, custom tags, basic terms or bulk keywords.

It helps manage defensible legal holds in simple steps with custom templates. It can also track hold acceptance and schedule reminders for faster acceptance. Reporting modules can be used to monitor performance, progress and insights by projects, teams or individuals.
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Clio Grow is a cloud-based solution for firms to attract and retain clients. Users can manage all aspects of their client relationships with its secure contact database, email lists, alerts and secure communication modules. It automates appointment scheduling, with reminders and follow-ups to minimize no-shows and cancellations. Users can accept payments upfront with a Clio Manage integration. It also handles the entire client intake process with customizable intake forms and e-signatures.

Users can utilize its intuitive dashboards to get actionable intelligence on client intake, leads, revenue and productivity. Cloud-based and compliant, it provides robust cybersecurity for teams to securely collaborate from anywhere. Firms can leverage its exceptional support and referral network to enrich client intake.
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Needles is a flexible solution aimed at enabling law practices to streamline their firm operations. It provides numerous templates to build configurable workflows, daily checklists and schedules. Firms can maximize billable hours using its time and expense tracking modules. It allows firms to manage and collaborate on documents and cases with ease. Its personalized dashboards provide greater practice visibility.

Users can leverage pre-built or custom real-time reporting modules to gain granular insights into different practice facets. Firms can opt for its cloud-based Neos offering to enable remote access to all its functionality. Hosted on Microsoft Azure, it provides robust security, data backups and an API for seamless integrations.
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ServeManager is a comprehensive software solution designed to streamline the management of legal tasks, particularly for process servers, law firms, and legal support professionals. It excels in organizing and tracking service of process jobs, offering real-time updates, GPS tracking, and automated status notifications. This makes it particularly beneficial for industries that require meticulous documentation and timely communication, such as legal services and law enforcement.

One of the standout features of ServeManager is its user-friendly interface, which simplifies the assignment and monitoring of tasks. The software also integrates seamlessly with other legal tools, enhancing its utility. Users appreciate the ability to generate detailed reports and invoices directly from the platform, which saves time and reduces administrative overhead.

While specific pricing details are not readily available, ServeManager typically offers flexible subscription plans that cater to different business sizes and needs. For precise pricing information, it is advisable to contact SelectHub for a tailored quote.

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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Documentation
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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Knowledge Base
24/7 Live Support
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Product Ranking

#44

among all
Legal Software

#27

among all
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#8

among all
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#4

among all
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#10

among all
Legal Software

Find out who the leaders are

Analyst Rating Summary

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Billing and Payments
Client and Contact Management
Dashboard and Reporting
Integrations and Extensibility
Matter/Case Management
Billing and Payments
Client and Contact Management
Dashboard and Reporting
Integrations and Extensibility
Matter/Case Management
Billing and Payments
Client and Contact Management
Dashboard and Reporting
Integrations and Extensibility
Matter/Case Management
Billing and Payments
Client and Contact Management
Dashboard and Reporting
Integrations and Extensibility
Matter/Case Management
Billing and Payments
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Dashboard and Reporting
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User Sentiment Summary

Fair User Sentiment 94 reviews
Excellent User Sentiment 826 reviews
Excellent User Sentiment 1165 reviews
Great User Sentiment 164 reviews
Excellent User Sentiment 177 reviews
69%
of users recommend this product

Time Matters has a 'fair' User Satisfaction Rating of 69% when considering 94 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Logikcull has a 'excellent' User Satisfaction Rating of 92% when considering 826 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Clio Grow has a 'excellent' User Satisfaction Rating of 94% when considering 1165 user reviews from 2 recognized software review sites.

85%
of users recommend this product

Needles has a 'great' User Satisfaction Rating of 85% when considering 164 user reviews from 4 recognized software review sites.

96%
of users recommend this product

ServeManager has a 'excellent' User Satisfaction Rating of 96% when considering 177 user reviews from 1 recognized software review sites.

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Awards

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User Favorite Award
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Synopsis of User Ratings and Reviews

Customizable: Time Matters is highly customizable to fit the specific needs of a law firm, including workflows, billing arrangements, and reporting.
Integrations: Time Matters integrates with a variety of other software programs, such as Microsoft Office and QuickBooks, which can save time and improve efficiency.
Document Management: Time Matters includes robust document management features, such as version control and full-text search, which can help law firms keep track of their important documents.
Client Communication: Time Matters includes features that can help law firms communicate with their clients more effectively, such as email integration and client portals.
Reporting: Time Matters includes a variety of reporting features that can help law firms track their performance and make better business decisions.
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Ease of Use: Users appreciate the platform's intuitive interface and straightforward functionality, allowing legal teams to quickly adapt and utilize its features without extensive training.
Culling Capabilities: Logikcull's AI-powered culling features enable efficient identification and removal of irrelevant data, significantly reducing the volume of documents requiring review and saving valuable time for legal professionals.
Collaboration Tools: The platform facilitates seamless collaboration among team members, allowing for easy sharing of documents, notes, and tags, fostering efficient teamwork and communication.
Production Functionality: Logikcull streamlines the production process, enabling users to easily format and export documents in various formats, ensuring compliance with legal requirements and simplifying the exchange of information.
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Simplified Intake: Clio Grow makes it easier for legal professionals to manage the often cumbersome client intake process.
Lead Management: Users praise the software for its effectiveness in managing leads, enabling them to track and nurture potential clients.
Seamless Integrations: Clio Grow receives positive feedback for its ability to integrate with other tools, streamlining workflows for legal professionals.
Excellent Support: Users consistently highlight the strong customer support provided by Clio Grow, ensuring they receive assistance when needed.
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Functionality: Its time-tracking, billing and accounting functionalities meet the modern-day requirements of the legal industry, according to 65% of users mentioning this element.
Ease of Use: According to 69% of users who reviewed this aspect, the platform is intuitive and easy to use.
Reporting: 67% of users who reviewed this feature said that it provides plenty of customizable options.
Task Management: Regarding this feature, 75% of users found it helpful to track tasks and meet deadlines.
Training: 75% of users who reviewed this element said they’re satisfied with the knowledge base and training resources.
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Intuitive Interface: ServeManager is designed with an easy-to-learn interface that allows for quick onboarding of new staff without extensive training or manuals.
Increased Efficiency: The software streamlines workflows, automates tasks, and eliminates paperwork, enabling legal professionals to manage more serves in less time.
Time Savings: ServeManager's optimized processes and automation features save users an average of 25 minutes per serve, allowing for greater productivity and focus on other critical tasks.
Enhanced Client Satisfaction: With features like automated client notifications, online payment processing, and real-time case tracking, ServeManager helps boost client satisfaction by providing transparency and convenience.
GPS Tracking and Proof of Service: ServeManager incorporates GPS tracking to record service attempts, providing accurate and verifiable proof of service, which is essential for legal proceedings.
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Dated Interface: The user interface appears outdated and can feel clunky to navigate, especially for users accustomed to modern software design.
Learning Curve: Time Matters has a steep learning curve due to its complex features and functionalities, requiring significant time investment to master.
Customization Challenges: Customizing the software to fit specific workflows can be difficult and may require technical expertise or assistance from the vendor.
Performance Issues: Some users report experiencing performance issues, such as slow loading times or occasional crashes, which can disrupt productivity.
Cost: Time Matters can be expensive, especially for smaller firms or solo practitioners, with costs associated with licensing, implementation, and ongoing support.
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Limited Customization: Logikcull's strength in providing a streamlined, user-friendly experience can also be a drawback for users with complex workflows or unique needs, as the platform offers limited options for customization.
Cost: The platform's pricing structure, while transparent, can be a barrier for smaller firms or those with limited budgets, especially when compared to other eDiscovery solutions on the market.
Learning Curve: While Logikcull is generally considered user-friendly, some users report a learning curve associated with understanding the platform's features and functionalities, particularly for those new to eDiscovery software.
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Price: Some users find the pricing structure of Clio Grow to be expensive, especially for smaller law firms or solo practitioners with limited budgets.
Learning Curve: New users unfamiliar with legal practice management software may face a learning curve when adapting to Clio Grow's features and interface, potentially requiring additional time for training and adjustment.
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Integrations: It provides limited integration options, according to 60% of users mentioning this aspect.
Speed and Performance: According to 100% of reviews about this feature, the platform’s performance sometimes suffers under heavy workloads.
Cost: All the users who mentioned this element said it’s more expensive than its competitors.
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Limited Feature Information: User reviews highlight positive features, but lack details about potential limitations or drawbacks in ServeManager's functionality.
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Time Matters has been a mainstay in the legal software arena for decades, but how does it hold up in today's fast-paced technological landscape? User reviews from the past year paint a picture of a powerful, feature-rich platform that, while not without its quirks, remains a top contender for law firms seeking comprehensive case management. Time Matters shines in its ability to centralize client and case information, streamline document management, and automate routine tasks. The software's integration with popular legal research tools like LexisNexis and billing applications like PCLaw is a major plus for many users, boosting efficiency and saving precious time. However, some users find the interface a bit clunky and dated compared to newer, more intuitive platforms. The learning curve can be steep, especially for those transitioning from simpler systems. Despite these drawbacks, Time Matters' robust functionality and customizability make it a compelling choice for larger firms with complex caseloads and a need for granular control over their workflows. Smaller firms or solo practitioners might find the extensive features overwhelming and may prefer more streamlined options like Clio or MyCase.

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Logikcull users have found the platform to be a game-changer, especially when it comes to document review and discovery. The software's intuitive interface and powerful search capabilities make it easy to find the proverbial needle in the haystack, saving legal teams countless hours and headaches. Users appreciate the ability to quickly cull irrelevant documents, leaving only the most pertinent information for review. This not only streamlines the discovery process but also helps to reduce costs. Additionally, Logikcull's cloud-based platform offers flexibility and scalability, allowing teams to work from anywhere and easily adjust to changing caseloads. However, some users have noted that Logikcull's pricing can be a bit steep, especially for smaller firms or solo practitioners. Additionally, while the software is generally user-friendly, some of the more advanced features can have a learning curve. Despite these drawbacks, Logikcull remains a popular choice for legal professionals who need a reliable and efficient way to manage document review and discovery. Its ability to automate tedious tasks and provide powerful search capabilities makes it an invaluable tool for any legal team looking to gain a competitive edge. Overall, Logikcull is best suited for mid-sized to large law firms and legal departments that handle a high volume of document-intensive cases. Its scalability and robust features make it ideal for complex litigation and investigations.

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Will Clio Grow help your law firm grow its client base? Many users say yes. Clio Grow is lauded for its user-friendly interface and seamless integrations, which simplify the often-cumbersome client intake process. For instance, users praise its ability to automate tasks like sending engagement letters and collecting information through online forms, saving them valuable time and reducing errors. This streamlined approach not only enhances efficiency but also allows lawyers to focus on what matters most: their clients. However, some users have pointed out that Clio Grow can be a bit pricey, especially for smaller firms or solo practitioners. Additionally, occasional bugs and feature limitations have been reported, though these appear to be relatively infrequent. Think of it like a well-maintained car: it might have a few minor hiccups now and then, but overall, it gets you where you need to go reliably. Clio Grow's emphasis on automation and client relationship management makes it stand out from the crowd. Unlike some competitors that focus primarily on case management, Clio Grow prioritizes nurturing leads and converting them into paying clients. This is achieved through features like automated email sequences, appointment scheduling, and personalized communication tools, all designed to enhance the client experience from the very first interaction. This makes it an ideal solution for firms looking to boost their client acquisition efforts and build stronger relationships that translate into long-term success. In conclusion, Clio Grow is best suited for law firms that place a premium on efficiency, automation, and providing a stellar client experience. While it may not be the cheapest option on the market, its robust features and user-friendly design make it a worthwhile investment for those looking to streamline their intake process and grow their client base effectively.

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Needles provides all the functions expected of a modern legal practice management solution, including matter and document management, mobile time tracking, reporting and task supervision. It offers an efficient task management module, but it’s important to note that some users experienced difficulty editing entries in the legal calendar. According to reviews, the platform is difficult to learn, but the product training and support team are helpful in getting past the initial hurdle. Finally, the intuitive UI and exhaustive features make it a capable contender, but only for companies with a budget to justify the extra cost.

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Can ServeManager serve up a legal software solution that's a cut above the rest? User reviews from the past year suggest a resounding "yes." Customers consistently praise ServeManager for its user-friendly interface, with many claiming it's the easiest to use compared to competitors like Process Server's Toolbox. This ease of use translates to significant time savings, with users reporting an average reduction of 25 minutes per serve, a factor highly valued in the fast-paced legal field. ServeManager's automation capabilities are another major selling point, streamlining tasks such as document generation and client communication. Users particularly appreciate the software's ability to automatically populate job details across various stages, minimizing manual entry and reducing errors. The integration with QuickBooks is also frequently commended, simplifying billing and payment processes. However, some users express a desire for a standalone mobile app and a wider range of pre-built affidavit templates. Overall, ServeManager emerges as a top choice for legal professionals, especially process servers, seeking to optimize their workflow and enhance client satisfaction. Its intuitive design, coupled with robust automation and integration features, makes it a powerful tool for managing serves efficiently and effectively. While minor feature requests exist, the overwhelmingly positive feedback underscores ServeManager's value proposition in the legal software market.

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