Our analysts compared LiveChat vs 123 Flash Chat based on data from our 400+ point analysis of Live Chat Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
LiveChat is a live chat software designed to improve customer engagement and support. It allows businesses to engage with website visitors in real-time, providing immediate assistance and resolving queries efficiently.
LiveChat is ideal for businesses looking to enhance their customer experience, increase conversion rates, and streamline support processes. Its key benefits include improved communication, reduced response times, increased customer satisfaction, and valuable insights into customer behavior.
Popular features of LiveChat include customizable chat widgets, proactive chat invitations, offline messaging, chat routing, and analytics. It integrates seamlessly with popular CRM and help desk systems, ensuring a comprehensive customer support solution.
LiveChat offers flexible pricing plans based on the number of agents and features required. Its pricing ranges from a basic plan for small businesses to enterprise-level plans for large organizations, with payment options including monthly and annual subscriptions.
123 Flash Chat is a robust software solution designed to facilitate live chat interactions, offering a comprehensive suite of features tailored for real-time communication. It is particularly well-suited for online communities, educational institutions, and businesses seeking to enhance user engagement through dynamic chat environments. The software supports text, audio, and video chat, providing a versatile platform for various communication needs.
Key benefits include seamless integration with existing websites, customizable chat rooms, and a user-friendly interface that enhances the overall user experience. Popular features encompass private messaging, chat moderation tools, and multi-language support, making it accessible to a global audience. Users have praised its reliability and the rich set of functionalities that cater to diverse requirements.
Pricing details for 123 Flash Chat are not readily available, and it is recommended to contact SelectHub for a personalized quote based on specific needs. This ensures that users receive a tailored pricing plan that aligns with their unique requirements.
among all Live Chat Software
LiveChat has a 'excellent' User Satisfaction Rating of 93% when considering 1298 user reviews from 1 recognized software review sites.
SelectHub research analysts have evaluated LiveChat and concluded it deserves the award for the Best Overall Live Chat Software available today and earns best-in-class honors for Integration and Extensibility. LiveChat stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
LiveChat is often praised for its user-friendly interface and ease of setup. It seamlessly integrates with various platforms and offers a wide range of customization options. One of its strengths is the ability to create automated chatbots, which can handle simple inquiries and free up agents for more complex tasks. LiveChat's analytics and reporting capabilities provide valuable insights into customer interactions, allowing businesses to optimize their support strategies. It compares favorably to similar products due to its comprehensive feature set, intuitive design, and robust reporting functionality. These factors are crucial for businesses seeking a reliable and efficient live chat solution. However, some users have expressed concerns about occasional technical glitches and limited customization options for chatbots. Additionally, LiveChat's pricing can be a consideration for smaller businesses or those with limited budgets. Despite these minor drawbacks, LiveChat remains a top choice for businesses seeking a comprehensive and user-friendly live chat solution. Its strengths in ease of use, automation capabilities, and reporting functionality make it particularly suitable for businesses looking to improve customer support efficiency and gain valuable insights into customer interactions.
Is 123 Flash Chat all it's cracked up to be? Based on user reviews, 123 Flash Chat seems to be a mixed bag. While some users praise its ease of installation and compatibility with various platforms, the lack of recent reviews raises concerns about its current relevance, especially in a rapidly evolving technological landscape. For instance, a user in 2014 lauded its seamless integration with their PHPChat site, highlighting its compatibility as a key strength. However, the absence of feedback from the past nine years makes it difficult to ascertain if these advantages still hold true. Furthermore, the software's reliance on Flash, a technology that has largely been phased out due to security and performance issues, raises a red flag. While the company claims to have released an HTML5 client for mobile and PC, the lack of user feedback on this newer version makes it difficult to assess its effectiveness. This reliance on outdated technology could potentially pose security risks and compatibility issues with modern browsers and devices. In conclusion, while 123 Flash Chat might have been a viable option in the past, the lack of recent user reviews combined with its dependence on outdated technology makes it difficult to recommend wholeheartedly. It might be suitable for users prioritizing affordability and seeking basic chat functionalities, but those requiring modern features, robust security, and ongoing support might need to explore alternative solutions.
WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...