Articulate 360 vs SuccessFactors LMS

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Our analysts compared Articulate 360 vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

Articulate 360 is an award-winning e-learning software suite designed for individuals and teams who create online training materials. It offers a comprehensive range of tools for developing interactive courses, assessments, simulations, and more. The intuitive interface and extensive content library make it suitable for both beginners and experienced developers.

Key benefits of Articulate 360 include its versatility, ease of use, and ability to create engaging learning experiences. It also provides robust collaboration features, enabling teams to work together seamlessly on projects.

In comparison to other LMS software, Articulate 360 stands out for its focus on authoring tools and its ability to create highly interactive and visually appealing content. Its pricing model is based on an annual subscription, with different tiers available depending on the number of users and features required.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$499 Annually
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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Live Online
Videos
Webinars
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Adaptability: Create courses adaptable to most screens and devices to ensure that the experience is convenient for learners. 
  • Diversity: Build lessons on a vast range of topics using tools and technologies to enhance learner engagement and interactivity. 
  • Improved Learner Engagement: Access over 7 million course assets in the media library to create quizzes and more to keep learners interested in the learning process and track progress on the go. 
  • Collaborative: Collect consolidated feedback throughout the process to keep all stakeholders in the loop. Address and resolve comments to optimize the learning experience. 
  • Simplified IT Workload: Minimize IT workload pertaining to software management through seamless publishing of courses compliant with SCORM and Tin Can. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Storyline 360: Create interactive courses that can be seamlessly delivered to any device. It offers: 
    • Touch-Screen Gesture Support: Allow learners to swipe, drag and pinch-to-zoom for a deeper interactive learning experience. 
    • Animations: Ensure visually pleasing courses using motion paths, an animation painter, transitions and more to keep learners engaged. 
    • Interactions: Build effective interactions by assigning triggers to objects. Add variables, mouse objects, buttons, hotspots, markers and more. 
    • Media and Simulations: Along with multimedia support, utilize screen recording and take screenshots. Generate text-to-speech captions and add web objects for improved interactivity. 
    • Assessments: Track learning progress by importing questions as well as adding question banks, multiple quizzes, expanded quiz tracking and more. 
  • Rise 360: Build responsive and automatically adaptive courses with the help of up-to-date web technologies. Users can: 
    •  Create courses which are adaptable to most devices. 
    •  Drag and rearrange lessons or structure courses from scratch on the go. 
    •  Preview lessons or entire courses before publishing on their device of choice. 
    •  Build customized courses with options to choose among using blocks from an extensive library, scenario blocks for interactive courses or creating a course from scratch. 
  • Content Library 360: Choose from pre-built templates or create engaging eLearning programs using more than 7 million available assets, such as pictures and videos. Customize assets to suit requirements with only a few clicks. 
  • Review 360: Centralize and share feedback to resolve issues and speed up eLearning development. It includes: 
    • Contextual Feedback: Resolve comments easily and accompany them with screenshots to offer more context. Screenshots with comments allow tracking of changes required. 
    • Comments Management: Address collaborator’s comments individually, reply to comments in threaded conversations and review comments that have already been addressed to avoid overlaps. 
  • Expert Training: Access expert-led videos and training webinars to ensure the updated skills and knowledge needed to make the most of all course-building capabilities. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#77

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 730 reviews
Good User Sentiment 277 reviews
93%
of users recommend this product

Articulate 360 has a 'excellent' User Satisfaction Rating of 93% when considering 730 user reviews from 3 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
4.6 (126)
3.3 (12)
4.7 (423)
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4.5 (77)
4.5 (181)
3.5 (177)

Awards

Articulate 360 stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

E-Learning Accessibility: Articulate 360 includes robust accessibility features such as closed captioning, screen reader compatibility, and keyboard navigation, ensuring inclusive learning experiences for all learners.
Seamless Collaboration: With cloud-based storage and real-time collaboration tools, multiple authors can work on projects simultaneously, streamlining the content development process.
Intuitive User Interface: The user-friendly interface and drag-and-drop functionality make it easy for both experienced and novice users to create engaging e-learning content.
Interactive Content Creation: Articulate 360 offers a wide range of interactive elements such as simulations, quizzes, and games, allowing you to create immersive and engaging learning experiences.
Mobile-Responsive Design: With responsive design, your e-learning courses will automatically adapt to any device, ensuring accessibility on desktops, laptops, tablets, and smartphones.
Robust Content Library: Access a vast library of templates, characters, and interactions to quickly and easily create professional-looking e-learning materials.
Detailed Reporting and Analytics: Track learner progress, identify areas for improvement, and generate detailed reports to measure the effectiveness of your e-learning programs.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Pricey: Articulate 360 can be expensive, especially for small businesses or individuals on a budget.
Limited Customization: While Articulate 360 offers a range of templates and themes, some users find that they have limited options for customizing their courses.
Publishing Limitations: Articulate 360's publishing options can be limiting, with some users reporting issues when publishing to certain platforms or devices.
Collaboration Challenges: While Articulate 360 includes collaboration features, some users find that it can be difficult to collaborate effectively with team members on projects.
Technical Glitches: Some users have reported experiencing technical glitches and bugs with Articulate 360, which can be frustrating and disrupt the learning process.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Users praise Articulate 360 for its user-friendly interface, extensive content library, and robust collaboration tools. Its intuitive drag-and-drop functionality makes it easy for users to create engaging courses, even without extensive design experience. The vast library of pre-built templates, characters, and interactions provides a solid foundation for course development, saving time and effort. Collaboration is seamless, with real-time editing, commenting, and version control, enabling teams to work together efficiently. Compared to competitors, Articulate 360 stands out with its focus on accessibility. Users appreciate the built-in accessibility checker, which helps ensure courses are inclusive for learners with disabilities. Additionally, its mobile-responsive design ensures courses can be accessed on any device, making learning more flexible and convenient. However, some users have noted limitations in advanced customization options and reporting capabilities, which may be important for organizations with highly specific requirements. Overall, Articulate 360 is an excellent choice for organizations seeking a user-friendly, feature-rich LMS software. Its intuitive interface, extensive content library, and robust collaboration tools make it an ideal solution for creating engaging and accessible courses. While its customization and reporting capabilities may be limited for some, it remains a top choice for teams looking to streamline course development and foster collaboration.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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