Docebo vs Wisetail

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Our analysts compared Docebo vs Wisetail based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Wisetail Software Tool

Product Basics

Docebo is an AI-powered LMS that helps you deliver personalized learning experiences to multiple audiences, including employees, customers and partners. It allows you to create audience-specific pages using flexible, drag-and-drop functionality to quickly set up learning programs.

The solution supports various learning scenarios, including customer education, partner enablement and employee training, as well as social learning and content curation. The platform also integrates with Microsoft Teams, allowing users to deliver training, improve focus and productivity, and simplify the user experience.

AI capabilities in Docebo automate manual tasks like enrollments, translations and content tagging. The LMS supports over 40 languages to localize learning programs and make training accessible. Its mobile app, Go.Learn, enables employees to learn on the go.

The LMS is recognized for its user-friendly design, interactive features and customization options, making it a suitable choice for organizations looking to implement effective training solutions. It offers three main pricing tiers: Engage, Elevate and Enterprise. You can contact the vendor for more information on pricing.

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Wisetail is a SaaS eLearning platform owned by Alchemy Systems. It assists with employee training, employee development, course creation and other informational needs. Designed to look and operate like a social media site through the UI, its capabilities include customized branding, mobile accessibility, knowledge management, social learning and reporting.

With biometric and digital security measures, it takes steps to ensure the integrity of its data. Administrators can set permissions, assign classes, provide feedback, fill out an enhanced profile and customize reports to best analyze data. The company also offers a people assurance technology, leading it to join the organization Intertek in 2019.
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Product Assistance

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Product Insights

  • Facilitates Multi-Tenant Architecture: For organizations with multiple departments or subsidiaries, Docebo’s multi-tenant architecture allows for the creation of separate learning environments within a single platform. This feature enables tailored content and reporting for different teams while maintaining centralized administration.
  • Top Market Contender: With an impressive analyst rating of 81, Docebo stands out as a leading LMS, on par with industry giants like Absorb LMS, SkyPrep and LearnUpon. It offers a powerful suite of features, many of which are fully operational right out of the box, ensuring a high level of functionality and convenience.
    • Docebo is our best LMS for AI-based capabilities. Its suite of tools includes NLP, AI-based content translations, AI course recommendations and conversational AI.
  • Provides AI-Powered Recommendations: Docebo's AI analyzes learning content to provide personalized course recommendations to learners. The AI breaks down data to a granular level to understand what each learner needs most and when, producing personalized learning experiences. Learners get suggestions for relevant courses based on their interests and behaviors, similar to Netflix recommendations.
  • Improves Organizational Management: Docebo's configurable organizational management allows you to customize different domains, branches and user groups, and deliver targeted training to diverse audiences like employees, partners and customers. You can control access to mandatory content while giving learners the ability to hide completed or irrelevant courses.
  • Provides Versatile Functionality: Docebo scores highly for its ability to support online course sales, generate detailed data reports, manage users and incorporate gamification. It provides essential features such as course selling, custom and pre-built reports, and award tracking, all readily available.
  • Exceptional AI Capabilities: With a top AI score of 86, Docebo leads in artificial intelligence features compared to its alternatives Absorb (43), SkyPrep (29) and D2L Brightspace (43). It uses AI to offer personalized training material suggestions, targeted enrollment recommendations for admins, course suggestions for managers and tailored content for learners, creating a highly customized learning experience.
  • Offers Scalable Content Options: Docebo supports a wide range of content options from in-house resources to third-party and user-generated content. Learners can curate their dashboard by hiding completed or irrelevant courses to focus on the most relevant content. The platform tracks which content learners hide and why, allowing the AI to automatically curate content in the future.
  • Award-Winning LMS: Docebo has been recognized by SelectHub research analysts as one of the top-rated LMS software. In the 2024 SelectHub awards, it earned best-in-class honors in key areas such as assessments, ecommerce, mobile capabilities, platform capabilities, user management, gamification, and integrations and extensibility.
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  • Better Communication: It can help cement company culture with a custom-branded interface that allows collaboration and communication across all levels of an organization. Users can upload photos, video and other media. It can help create an online educational company culture.
  • More Cohesive Brand: The custom branding elements allow administrators to create a branded experience in relation to color, logos and more. Customize it to reach specific goals and help learners feel more comfortable during their lessons.
  • Organized Company Knowledge: The content library centralizes important procedures, forms, branding materials and company assets so everyone who needs them can access easily. Trainees can use a single sign-on function, authenticated through SAML to get in easily and cut down on vulnerabilities. Last, administrators can control who has permission, revoke or give digital rights and whitelist certain IP addresses.
  • Greater Employee Engagement: In addition to the multitude of media to engage employees, it has built-in gamification elements such as a leaderboard, point systems, badges and custom goals to help spur on the competition. As a software-as-a-service option, it makes scalability easier making it less likely an organization must switch to another product later.
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  • AI-Powered Learning: Use AI to deliver personalized learning experiences tailored to each user’s needs.
    • Analyze learner behavior and performance to recommend relevant content and suggest learning paths.
    • Use the virtual tutor for conversational support and guidance.
    • Transform external content into microlearning lessons with the Shape tool.a
    • Automatically translate content into multiple languages with AI-powered translation.
  • Social Learning: Encourage collaboration and knowledge sharing among team members through forums, leaderboards and gamification features. Enable them to engage in discussions, share ideas and ask questions. Recognize and reward achievements with leaderboards and badges to motivate active participation.
  • Personalized Learning Paths: Create personalized learning paths based on roles, skill levels, and career goals. Tailor distinct pathways to learners' competencies and interests, and include a series of courses from basic to advanced levels in each learning path.
  • Gamification: Gamify learning with points, awards and badges to boost engagement and course completion rates. Let learners exchange points for rewards, and track engagement and achievements from a central dashboard. Set specific awards for each branch to cater to diverse groups.
  • Third-Party Integrations: Docebo Connect allows you to integrate your platform with over 400 third-party SaaS systems. Connect with apps like Accredible, BambooHR, ADP Workforce Now, GoToMeeting, HubSpot, Jira, MailChimp, MySQL, Okta and NetSuite. Manage automated workflows, called recipes, to share and exchange data between systems based on specific triggers. Easily create and customize these workflows using a low-code platform.
  • Learning Impact: Understand the impact of your training programs by going beyond basic metrics and addressing challenges like complex data and low response rates. Improve your L&D programs with single-source content management, optimized survey techniques, built-in performance reporting and next-step action plans to make data-driven decisions.
  • Certifications and Retraining App: The Certifications and Retraining App lets you create and manage certification programs. Learners can earn certifications by completing courses, learning plans or external training. The app tracks and views certifications efficiently, allowing learners to see their progress. You can also customize delivery and expiration policies to fit your needs.
  • Course Catalog: Create customized course sets that users can enroll in or purchase. Activate internal catalogs for logged-in users and public (external) catalogs on the login page for broader access. Control user visibility by assigning specific groups to certain catalogs, allowing them to purchase or enroll.
  • eCommerce: Sell your training content online to internal and external customers.
    • Provide a user-friendly interface for customers to browse, preview and purchase content, including options for wire transfers.
    • Set up a professional storefront or integrate with popular eCommerce platforms like Shopify, Drupal, WordPress or Joomla.
    • Offer course bundles through subscription plans, and manage different plans for various customer groups based on licenses or enrollments.
    • Collect payments through global payment gateways like Authorize.net, Paypal, Adyen, Cybersource and Stripe.
  • ILT Classroom: Docebo supports both Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) for in-person and online sessions. You can monitor attendance, manage waitlists and upload essential training materials for learners to access before, during and after courses. You can also track performance for certification purposes, and provide detailed records of evaluations to learners.
  • MOOC Builder: Use it to create and manage Corporate Massive Open Online Courses (MOOCs) on your platform. Make a public course catalog visible to non-registered users, allowing them to browse and explore courses without an account. Enable self-registration directly from the public course page to simplify user access, and sell courses through the E-commerce App with easy payment options and transaction management.
  • Offline Player App: Download SCORM courses to Windows desktop computers to access and complete them offline. When back online, sync progress with the LMS to ensure all activities are updated. This allows learners to study anytime, anywhere, without an internet connection.
  • Docebo Flow: Docebo Flow lets you integrate your Docebo learning platform into other web pages.
    • Embed Docebo on any external website that allows HTML and JavaScript code. This lets you open your Docebo platform in a pop-up window when users click a button or link.
    • Display training content that matches users' actions on the website. This way, learners get relevant information exactly when they need it.
    • Set up Docebo Flow to automatically log users in, so they don’t need to enter credentials separately.
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  • Course Management: The course authoring tools allow users to create content and classes, forge learning paths and host live events. With a simple interface, instructors can edit and create what they need. They can embed PDFs, photos, microlearning materials, SCORM-compliant information, slideshows and videos.
  • User Profiles: It allows learners to upload files, participate in active discussions and mentor less experienced coworkers. On the instructor side, managers can give individuals an unlimited amount of attributes. This allows for selectivity when it comes to filtering out data for reports.
  • Blended Learning: It can combine more standard teaching methods with digital learning through SCORM compliant content, videos and other forms of multimedia. This is suitable for a mix of instructor-led or in-person environments.
  • Mobile Accessibility: The platform is accessible from most smartphones, tablets, PCs and other devices. It comes with an app that operates on Android, iOS, Mac and Windows. Lessons are automatically formatted to fit the various different screens. Learners can access lessons, trainers can provide feedback and employees can call up reference material on-the-go.
  • Social Learning: Users can navigate the software like they would a social media site. They can create profiles, make comments, ask for feedback, share videos and rate courses.
  • Reporting: It can automate reporting and adjust metrics to get the most accurate view of overall productivity and the impact of training. Administrators can monitor class completions, formal transcripts, system activity, profile changes and other data. It could have a wide scope or focus on individuals. It also tracks a real-time metric called, “vitality,” to see employee engagement.
  • Integrations: The solution can integrate with other HR, payroll and other necessary programs through SSO, identity management and access management tools. Integrations include 7shifts, ADP, Alliance Payroll Services, Ascentis, Kaltura, Okta, OneLogin, Paycom, Paylocity, PeopleSoft, Ping Identity, SAP, ServSave, talentReef, Ultimate Software, Vimeo, Wistia, Workpop, YouTube and many others.
  • Security: It has several methods of protecting data such as storing data at secure centers that are protected by two-factor authentication, biometric measures and video surveillance. Access to certain sub-sections is only granted on a case-by-case basis. Other security includes a private VPN, dedicated firewall, patched and hardened OSs, logs for auditing purposes, yearly penetration tests and change management that’s been assiduously documented. All users have to buy an SSL to ensure data is transferred safely. Data is backed up nightly and there’s a disaster plan in place.
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Product Ranking

#5

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#62

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Analyst Rating Summary

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User Sentiment Summary

Great User Sentiment 972 reviews
Great User Sentiment 39 reviews
88%
of users recommend this product

Docebo has a 'great' User Satisfaction Rating of 88% when considering 972 user reviews from 5 recognized software review sites.

87%
of users recommend this product

Wisetail has a 'great' User Satisfaction Rating of 87% when considering 39 user reviews from 3 recognized software review sites.

4.8 (14)
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2.7 (6)
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4.4 (199)
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4.0 (7)

Awards

SelectHub research analysts have evaluated Docebo and concluded it earns best-in-class honors for AI-based Capabilities.

AI-based Capabilities Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: 85% of users commend Docebo for its intuitive design, which simplifies navigation for both administrators and learners. This ease of use reduces the learning curve, allowing teams to quickly adapt and utilize the platform effectively.
Robust Features: 80% of users highly value the platform's extensive features, including course creation, content management and assessment tools. They appreciate not having to recreate learning plans, as they can reuse existing ones, saving time and effort in course management.
Flexible Customization: The ability to customize the platform according to specific organizational needs is a significant advantage for 65% of users. They appreciate the option to create branded mobile apps and tailor the interface, enhancing user engagement.
Effective Support: According to reviews from 50% of users, the customer support team is very responsive and offers prompt and knowledgeable responses.
AI Capabilities: Nearly 50% of users recognize the potential of AI features in automating tasks and enhancing learning experiences. However, some feel that the AI's effectiveness is overstated, leading to mixed reviews.
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Easy to Use: Both administrators tasked with uploading and managing content and employees completing training find the interface intuitive and easy to navigate.
Mobile-first Design: Employees can complete training from their smartphone or tablet, even downloading videos to watch offline, making it ideal for those who aren't always at a desk.
Built for Engagement: Features like interactive forums, discussion threads, and social learning tools help transform training from a passive activity into an engaging experience.
Customization Options: Companies can tailor the platform to their brand, incorporating company colors, logos, and messaging for a consistent look and feel.
Actionable Reporting: Built-in reporting tools allow administrators to track metrics like course completion rates, identify knowledge gaps, and measure the effectiveness of training programs.
Stellar Support: Users consistently praise the responsiveness and helpfulness of Wisetail's customer support team, which is available to assist with technical issues and answer questions.
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Webinar Integration Problems: Nearly 35% of users report difficulties with webinar functionalities, particularly with the Coach & Share module. This can disrupt training sessions and limit the platform's effectiveness for live learning.
Complex Admin Navigation: The administrative interface is often seen as cumbersome for some users, requiring multiple clicks to perform basic tasks.
Issues with Offline Tracking: 40% of users see the platform's offline training tracking as inadequate, and delays in updating learner records cause issues when training is a prerequisite for other courses.
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Advanced Features Can Be Overwhelming: Some users have reported that the platform's advanced features can be overwhelming, particularly for those unfamiliar with learning management systems or seeking a more streamlined experience.
Limited Feature Specificity: Wisetail may lack certain niche features that cater to the specific demands of some customers. This could potentially require workarounds or integrations with other tools to fully address unique business requirements.
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Docebo is an AI-driven LMS that caters to a wide range of learning needs, making it particularly well-suited for large enterprises with diverse departments and audiences. Its multi-tenant architecture and configurable organizational management features allow you to manage complex structures, while the user-friendly interface and extensive customization options provide a smooth experience for both administrators and learners.What impressed us most were Docebo's AI capabilities, which automate tasks like content tagging and translations, and offer personalized course recommendations. We appreciate how the platform’s emphasis on personalized learning paths enables users to tailor training experiences to individual roles, skills and goals. The AI-driven suggestions further enhance the learning experience by recommending courses that align with learners' interests and behaviors.We also like Docebo's social learning features, which promote collaboration and knowledge sharing through forums, leaderboards and gamification. The integration with Microsoft Teams significantly amplifies these social learning opportunities, fostering a sense of community and encouraging active participation among users.While Docebo offers impressive features, we found some limitations during our research. Users have reported occasional issues with webinar integrations and found the reporting capabilities limited. The platform also lacks some features like anonymous and automated grading, and the administrative interface is also considered cumbersome by some, requiring multiple steps for basic tasks.Despite these limitations, Docebo's strengths in personalization, AI capabilities and user experience position it as a strong contender in the LMS market. The platform's focus on delivering tailored learning experiences and its extensive feature set make it a valuable tool for organizations seeking to enhance their training and development programs.

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Is Wisetail the whiz kid of learning management systems? User reviews from the past year suggest Wisetail is a robust platform celebrated for its user-friendly interface and mobile accessibility, making it a hit with those constantly on the go. Its social learning features, reminiscent of popular social media platforms, are praised for boosting engagement and making learning feel less like a chore and more like a collaborative experience. Users rave about the smooth implementation process and the stellar customer support, always ready to lend a helping hand. The platform's customizability is a major plus, allowing businesses to tailor the learning journey to their specific needs, which is particularly handy for industries like restaurants with unique training demands.However, some users find the advanced features a tad overwhelming, leaving them yearning for a simpler layout. A few have also pointed out a lack of certain features that cater to their specific needs. Despite these minor hiccups, Wisetail consistently receives high marks for user satisfaction. Many users applaud its cost-effectiveness and ability to efficiently deliver training to a large workforce. Think of it like this: Wisetail is like that reliable, multi-functional kitchen gadget that might have a few extra buttons, but at the end of the day, it gets the job done without breaking the bank.In a nutshell, Wisetail is best suited for businesses, particularly those with a large and dispersed workforce, looking for an engaging and user-friendly platform to streamline their training programs. Its mobile-first design, coupled with offline accessibility, makes it ideal for industries where employees are always on the move. While the advanced features might seem daunting to some, the platform's intuitive interface and top-notch customer support ensure a smooth user experience.

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