GoSkills vs SuccessFactors LMS

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Our analysts compared GoSkills vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

GoSkills is an online training platform that teaches business skills to professionals. Companies can assign, track and manage content from third parties, and create customized content. It’s served over 600 businesses and 26,000 learners and supports up to 1000 people per organization. Overall, it helps management promote learning, track progress, manage course catalogs, create training resources and more. It offers 70 courses in design, development, finance, Microsoft Excel, Microsoft Office, productivity, project management, Six Sigma, soft skills and more.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$2.40 Annual, free, monthly, per-user, quote-based
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Better Employee Engagement: Help employees feel more focused and motivated through personalized training and lessons, progress tracking, skills tests to assess gaps and course achievements. Let learners set and track their own goals.
  • Increased Software Skills: Grant employees a greater understanding of technology and essential work competencies. Develop stronger tech literacy among all employees while providing a simple UI. Increase efficiency and profitability for the entire company.
  • Future-Proofing: Monitor the most up-to-date skills so workers can improve and keep current on new ideas. Target and minimize skill gaps, and allow workers to be successful and continuously grow in their careers and development.
  • Create Learning Culture: Promote sharing information throughout the organization, making continuous improvement a priority. Analyze the courses completed, completion time, certificates earned and exams that have been taken and adjust accordingly to create more effective training programs.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Course Creation and Management: Deploy over 70 courses and allow instructors to create custom content. Create an unlimited amount of courses with xAPI, SCORM or other standard formats. Give instructors the ability to organize their categories and link to outside content. Provide classes, external resources, embedded videos and more. Use courses that follow the set standards such as AICC, CMI5, SCORM and xAPI. Deliver classes and then track completion rates. Access over 2,000 lessons and 200 hours of instructor-led video content.
  • Employee Training: Identify skill gaps and assign the appropriate materials by teams. Provide advanced onboarding to new employees while allowing current workers to grow and access information to make them more effective in their current positions.
  • Role Assignment: Create learner groups of different sizes and types and deliver specific classes to them accordingly. Generate progress reports for each group, and break down the information to create the best learning possible. Assign appropriate courses to the right teams.
  • Custom Branding: Deliver branded content with business logos and personalized themes. Provide a more cohesive user experience that blends well with the existing UI and tech stack to cut down on confusion.
  • Social Learning: Use collaborative and gamified functions to increase engagement and allow for more social learning across the board. Encourage friendly competition and give learners the power to share materials and discuss their lessons to promote a culture of continuous improvement.
  • Mobile-Friendly: Enable the mobile app so employees can use it in multiple locations on various devices such as smartphones, tablets, laptops and PCs. Use responsive design, so content is accessible no matter what the platform. Let them train on a convenient schedule for them, so each user gets the best experience and the most out of their lessons.
  • Micro-Learning: Deploy short, highly-targeted lessons for learners to digest easily. Helps workers learn between tasks and especially helps those that don’t have a lot of time throughout the day but still want to invest in learning and personal development. Promote classes led by instructors, but self-driven, so courses are accessible at the student’s convenience.
  • Gamification: Create goals for workers based on time tracking, daily work streaks, or other customized benchmarks. When they succeed, they can collect coins and get rewards for reaching a certain status.
  • Certification: Provide courses for certification such as project management or Six Sigma. Earn verified achievement certificates upon completion that users can showcase on LinkedIn. Promotes a sense of pride and the approbation of peers.
  • Continuing Education: Empower students to earn continuing education or professional development units. Helps in updating or maintaining certifications and licenses. Increase compliance by giving learners the resources to train and test until they have the necessary skills.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#24

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 304 reviews
Good User Sentiment 277 reviews
96%
of users recommend this product

GoSkills has a 'excellent' User Satisfaction Rating of 96% when considering 304 user reviews from 4 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

5.0 (20)
4.7 (11)
4.8 (221)
3.3 (12)
4.8 (58)
n/a
n/a
4.5 (77)
4.5 (5)
3.5 (177)

Awards

GoSkills stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Highly Recommend: Over 90% of users who gave advice recommended this system to others.
Short and Sweet Lessons: Learners were overwhelmingly pleased with the small, easily digested lessons in more than 90% of comments discussing its micro-learning structure.
Good Features: Over 90% of reviewers who discussed the functionality were pleased with the features.
Excellent Courses: Users said the courses were helpful and high quality in over 90% of comments about them.
Good Customer Service: More than 90% of learners who touched on customer service were satisfied.
Useful Quizzes: Assessments were said to be helpful and practical in over 90% of reviews that mentioned them.
Affordable: Over 90% of reviewers who discussed price felt it was affordable.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Slow Presentations: The presentations were too slow for over 90% of reviewers discussing them.
Courses Don’t Go Deep Enough: Just under 90% of users who talked about the lessons said they were beginner level and didn’t offer in-depth information for individuals who wanted to dig deeper.
Can’t Access Courses After Completion: Learners who talked about trying to access courses after completion had issues or couldn’t get the information over 80% of the time.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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GoSkills provides training and professional development to employees. Most reviewers loved the class themselves. They described them as being available in “bite-sized chunks,” perfect for learning amid a busy day. Most liked the courses, customer service and price. Commenters were happy with the functionality, including tools for professional development, knowledge acquisition, and a way to learn-on-the go. Lastly, they felt the quizzes were effective and reinforced their learning. While users generally loved the videos and presentations, they also said the pace was too slow. Some manually adjusted the speed. Reviewers who wanted more detailed information or advanced training from a class were disappointed to find that the courses were more surface-level and beginner-oriented. Others had difficulty accessing the courses after completion or were unable to do so. Overall, this is an excellent training tool for small to medium businesses looking to increase compliance and foster a community of continuous learning.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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