LinkedIn Learning vs SuccessFactors LMS

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Our analysts compared LinkedIn Learning vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

LinkedIn Learning, formerly Lynda.com, creates and hosts online courses for business, technology, creative services and certifications. Used by SMBs and in enterprise settings, it’s not a distinct learning platform; however, it does offer classes and video tutorials. Workers can build competencies in an individual subject or follow predefined paths for a comprehensive overview. Courses include graphic design, audio/visual editing, database management, leadership training, soft skills and a range of industry-specific information.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$379.88/Seat, Annually
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Learning Paths: Take a bundle of specific classes to teach subjects comprehensively. Some of the paths include Digital Marketer, Graphic Designer, Manager, Project Coordinator and more. Give employees necessary training in a structured way.
  • Scalability: Plan for rapid growth. Accommodate more learners as the organization grows with scalable pricing and feature sets. Ensure that the system lasts more than a few years, cutting down on costly upgrades.
  • Close Skills Gap: Sort through information from LinkedIn to help students and administrators identify where they fall short of their peers. Ensure that all learners are caught up on core competencies. Then, get recommendations for courses or learning paths based on the insights.
  • Employee Engagement: Use micro-learning to keep employees interested. Provide videos and tutorials in bite-sized bits to ensure they have the information and can consume it quickly. Make workers feel more confident with comprehensive training.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Content Library: Choose from a vast number of courses, videos and tutorials from a platform that generally adds more than 60 pieces of content per week. Analyze learning patterns and use the insights to find classes for the industry’s most relevant hard and soft skills.
  • Certification Prep: Quiz, train and prepare workers who want to advance in the industry via certifications. Choose from popular, valuable certifications such as Google, Linux, Microsoft, Oracle, PMI, Six Sigma, CompTIA and more.
  • Instructor-Led Courses: Give workers a face-to-face experience with experts that have real, practical field experience. Let them ask questions and request further help from someone who knows what they’re doing. Encourage conversations with industry experts to reinforce and explain content.
  • Reporting Dashboard: Measure the effectiveness of training through different data and analytics, allowing the staff to see how their education initiatives work. Pull reports and share relevant findings with leaders.
  • Integrations: Integrates with various online education and talent management products, including Absorb, Adobe Captivate, Blackboard, Bridge, Canvas, Cornerstone, D2L, Docebo, SAP SuccessFactors, and more.
  • Continuing Education: Provide employees with the opportunity to maintain certification or compliance through appropriate credit. Choose from a range of courses designed to satisfy specific requirements.
  • Translations: Provide access to students who speak different languages such as German, French, English, Japanese, Spanish and more. Help standardize training across an international organization.
  • Personalized Recommendations: Give workers course options that apply perfectly to their fields based on previously entered LinkedIn information. Suggest skills, courses, certifications, videos and learning paths that enrich employees.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#44

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LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 12 reviews
Good User Sentiment 277 reviews
96%
of users recommend this product

LinkedIn Learning has a 'excellent' User Satisfaction Rating of 96% when considering 12 user reviews from 1 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.8 (12)
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4.5 (77)
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3.5 (177)

Awards

LinkedIn Learning stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Extensive Content Library: Users appreciate the vast and diverse collection of courses available, covering a wide range of topics from business and technology to creative skills. The platform offers over 18,000 expert-led courses.
High-Quality Courses: LinkedIn Learning is known for its high-quality courses, featuring industry experts and thought leaders as instructors. The production value of the courses is consistently high, with clear audio and video, engaging visuals, and well-structured content.
Personalized Recommendations: The platform provides personalized course recommendations based on users' profiles, interests, and learning history. This helps users discover relevant content and build a customized learning path.
Integration with LinkedIn: LinkedIn Learning seamlessly integrates with the LinkedIn platform, allowing users to showcase their completed courses and earned certificates on their profiles. This can enhance professional visibility and credibility.
Offline Viewing: The platform offers the ability to download courses for offline viewing, enabling users to learn on the go or in areas with limited internet connectivity.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Course Selection: The platform's course offerings primarily focus on business, technology, and creative skills, potentially leaving gaps in specialized or niche areas.
Subscription-Based Model: Access to LinkedIn Learning's content requires a recurring subscription fee, which may not be ideal for individuals or organizations with limited budgets or those seeking specific, one-time learning experiences.
Variable Content Quality: While LinkedIn Learning hosts a vast library of courses, the quality and depth of content can vary significantly between individual courses and instructors.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Get "linked in" to the world of online learning with LinkedIn Learning!  This platform has been making waves in the e-learning scene, but is it the right fit for your needs?  Let's dive into what users have been saying about LinkedIn Learning over the past year.  Users appreciate the vast and diverse course library covering technical skills, creative pursuits, and business acumen.  The platform's integration with LinkedIn is a major plus, allowing users to showcase their newly acquired skills on their profiles and potentially catch the eye of recruiters.  The bite-sized course format is perfect for busy professionals who want to learn on the go.  However, some users find the content to be more surface-level than in-depth, and the lack of interactive elements can make the learning experience feel passive.  While LinkedIn Learning may not be ideal for those seeking comprehensive, hands-on training, it's a valuable resource for professionals looking to upskill or reskill conveniently and efficiently.  The platform's seamless integration with LinkedIn and its focus on career development make it particularly well-suited for individuals seeking to advance their careers or explore new job opportunities.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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