NEO LMS vs SuccessFactors LMS

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Our analysts compared NEO LMS vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

NEO LMS Software Tool
SuccessFactors LMS Software Tool

Product Basics

NEO LMS is a cloud-based solution that helps educational institutions deliver learning content, assess students, track results and promote collaboration among students and faculty. Its comprehensive range of functionalities helps educators streamline online course delivery.

It lets educators offer a range of course types — instructor-led, self-paced or blended programs. Course content can be embedded with a variety of content formats like video and audio files, Google Docs, OneDrive files and more. Organizations can align course content with competencies and gauge how learners respond to them. It displays various programs in a graphical catalog and integrates courses with payment gateways like PayPal and Stripe.

It offers competency-based learning, where teachers can track learners’ progress throughout the class. Educators can assess students using 12 different types of assignments, including debates, quizzes, discussions and essays. It lets teachers create quizzes using its built-in question bank and provides feedback and results to students. It also supports student attendance tracking with the ability to include notes. Its portal can be customized with the institution's color schemes, logo, pictures and color schemes. It promotes student collaboration through forums, blogs, chats and wikis, which can be used within a class or multiple classes.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$0.05/User, Monthly
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Effective Class Management: NEO LMS simplifies the creation of engaging classes with its authoring tool. It is configured with a grade book for educators to assess student performance. Teachers with minimal skills can design effective programs and disseminate them. Its centralized database stores crucial student information for easy access and supports 40 different languages. 
  • Responsive Interface: It offers an intuitive and user-friendly interface to foster an enjoyable learning experience. It is also responsive and fits different screen types. With various configuration options, it can be tailored according to users’ requirements and preferences. 
  • Mobile-Friendly: NEO LMS supports a mobile-friendly interface for educators and learners to access from any device. It offers mobile applications for iOS, Windows and Android devices and is useful for K-12 schools and universities. 
  • Cloud-Hosted: As a cloud-based application, it doesn’t require any additional software to be purchased or installed and saves users’ time and money. 
  • Motivation Tools: NEO LMS is designed to engage students and encourage them to perform and achieve better results. It offers motivation tools like an award system and a system to compare and measure completion rates. 
  • Cost-Effective: It is an affordable solution that comes with flexible pricing structures for different types of customers. It doesn’t levy any cancellation fee, upgrade charges and hidden costs for technical support or storage. 
  • Integrations: NEO LMS seamlessly integrates with several third-party modules, including GoToMeeting, PayPal, Google Apps, One Drive, Google Drive, iCal, Stripe, Authorize, Turnitin and more. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Multiple Course Types: NEO LMS lets users share knowledge in multiple formats. Organizations have the flexibility to offer self-paced programs where students can learn according to their pace and instructor-led courses. Users can also offer blended programs that combine both the learning methods for an enriching learning experience. 
  • Customizable Portals:  It offers customizable portals that match an organization’s branding with pictures, logos and color schemes. Institutions can construct custom portals to offer a unique learning ecosystem. It publishes calendars and catalogs with a single click. 
  • Customized Curriculum:  It allows users to customize curricula as per their organization’s goals. It tracks student progress automatically to help educators find students that require additional help. Educational institutes can also sell their programs online with built-in e-commerce tools and integrate them with payment gateways. 
  • Pop-Up Analytics: NEO’s grade book tool lets teachers assess students and keep track of their progress. Its pop-up analytics offer additional insights into student performance. Educational institutions can also tailor the grading process using configuration options according to their unique requirements. 
  • Tracks Attendance: Its attendance monitor helps educators see which students are present, absent or late for the class. Teachers can also add notes while recording attendance. Users can assign points for punctuality and can also print student names for their in-person signatures. 
  • Gamification: Its gamification tool helps keep students engaged by presenting content in an appealing manner. NEO’s gamification feature includes a leaderboard, point system and badges to make learning fun for students. 
  • Built-In Rules Engine: NEO comes preloaded with a rules engine that helps manage classes effectively. Users can create their own set of customized rules to lock or unlock programs, award badges and enroll learners in study paths. Educators can alter the rules when required to allow fresh course options. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#72

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Great User Sentiment 168 reviews
Good User Sentiment 277 reviews
89%
of users recommend this product

NEO LMS has a 'great' User Satisfaction Rating of 89% when considering 168 user reviews from 4 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

4.6 (7)
4.7 (11)
4.4 (98)
3.3 (12)
4.6 (56)
n/a
4.1 (7)
4.5 (77)
n/a
3.5 (177)

Synopsis of User Ratings and Reviews

Simple Interface: Users praise the platform for its intuitive design, making it easy to navigate and find necessary information without extensive training.
Effective Communication Tools: NEO is lauded for its built-in features that facilitate seamless communication between instructors and students, such as announcements, messaging, and discussion forums.
Reliable Gradebook: The platform's gradebook is a highlight for many users, who appreciate its accuracy, organization, and ability to easily track student progress.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Confusing Interface: Users have reported that NEO's interface is not intuitive and can be difficult to navigate. For example, some users have struggled to find basic features, such as how to submit assignments or view grades.
Limited Functionality: NEO lacks some features that are considered standard in other learning management systems. For instance, it may not have robust communication tools or advanced grading options.
Technical Issues: Some users have experienced technical issues with NEO, such as slow loading times or system crashes. These problems can be disruptive to the learning process.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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User reviews from the last year suggest that NEO LMS is a strong contender in the LMS market, particularly for institutions seeking a comprehensive and user-friendly platform. Users praise NEO LMS for its intuitive interface, robust feature set, and commitment to innovation. For example, NEO LMS's drag-and-drop course builder and customizable dashboard widgets are lauded for their ease of use and flexibility. Users also appreciate the platform's comprehensive reporting and analytics tools, which provide valuable insights into student progress and engagement. However, some users have pointed out areas where NEO LMS could improve. For instance, some users have expressed a desire for more advanced customization options for course design and branding. Others have noted that the platform's mobile app, while functional, could benefit from a more streamlined user experience. Despite these minor drawbacks, NEO LMS is generally well-regarded by users, who appreciate its comprehensive features, user-friendly design, and commitment to innovation. NEO LMS is best suited for educational institutions and organizations that prioritize a seamless and engaging online learning experience. Its intuitive interface, robust feature set, and focus on student success make it an ideal choice for institutions looking to elevate their digital learning initiatives.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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