Skilljar vs SuccessFactors LMS

Is Skilljar really all it's cracked up to be, or will it leave you feeling jarred? User reviews from the past year paint a largely positive picture of Skilljar as a customer and partner education platform. Users consistently praise its user-friendly interface, highlighting its intuitive design that allows for easy navigation and content creation. One user even described it as "easy to dive right in and start creating content." Skilljar's strength in integrations is also frequently lauded, with users appreciating its compatibility with various business tools, which streamlines workflows and centralizes data. However, some users have voiced concerns about Skilljar's limitations in advanced reporting and customization. While the platform offers basic reporting features, some users find them restrictive for in-depth analysis. Similarly, although Skilljar provides customization options, some users note that achieving more complex customizations often requires coding knowledge, which can be a hurdle for those without technical expertise. Skilljar differentiates itself through its specialized focus on external training, setting it apart from more general-purpose LMS platforms. Its features are tailored specifically for customer and partner education, including audience-specific portals, robust analytics for tracking learner progress and content effectiveness, and seamless integration with CRM and marketing automation tools. These aspects are crucial for businesses aiming to enhance customer onboarding, improve product adoption, and drive customer engagement and retention. For instance, one user highlighted how Skilljar's API connections allowed them to personalize the training experience by directing users to specific landing pages with relevant content, a feature not available in their previous system. In conclusion, Skilljar emerges as a strong contender for businesses seeking a user-friendly and feature-rich platform dedicated to customer and partner education. Its strengths lie in its intuitive interface, robust integrations, and specialized focus on external training. However, businesses requiring advanced reporting and customization capabilities might find the platform's limitations a drawback. Overall, Skilljar is best suited for organizations prioritizing ease of use, seamless integrations, and a dedicated platform for external training, particularly those focused on driving customer success and engagement.

SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.