Skillport vs SuccessFactors LMS

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Our analysts compared Skillport vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Skillport Software Tool
SuccessFactors LMS Software Tool

Product Basics

Skillport, offered by Skillsoft, is a cloud-based corporate learning platform that offers targeted learning to employees at the time and place of their convenience. In addition to helping employees enhance their skill sets and talents, it also ensures delivery of improved business outcomes.It provides choice between various learning modalities to cater to employees with different learning styles.

Other major attributes include easy library access, language filters, reporting and analytics, integrations and more.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$19 Monthly
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accessibility: Learn anytime and anywhere with on-the-go access to courses, videos, audio books and summaries through a mobile app. 
  • Personalization: Utilize personalized learning recommendations, featured topics and curated learning plans tailored to learning speed and other specifications. 
  • Learning Insights: Leverage course and learning analytics to derive actionable insights, which can be used to create specific learning plans and provide accurate tracking of learning pace. 
  • Diversity: Utilize from a variety of course collections on topics like business, compliance, productivity and collaboration tools as well as technology tools to diversify and improve the knowledge and skill sets of employees. 
  • Collaborative: Facilitate a well-connected and collaborative learning experience for employees across the organization. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Customized Profile View: Stay updated with a customized profile view of community score, overdue tasks, upcoming tasks, learning transcripts and more. 
  • Single-Click Library Access: Access all updated learning content conveniently with single-click library access. 
  • Language Filters: Search learning content based on language filters amongst multiple other filter options available to access most suitable content. 
  • Varied Learning Styles: Access books, videos, audio books and more according to employees’ specific learning styles to enable conveniently paced learning. 
  • Integration: Integrate seamlessly with other business and IT systems for an improved learning experience and productivity in the long run. 
  • Reports Management: Run a report and save it to keep data intact. It also allows downloads of saved reports. Also, enable email notifications for chosen users, whenever a report runs. 
  • Scheduling: Schedule the running of reports at regular intervals. Schedules can be edited, activated or deactivated as per requirements. Delete any schedule conveniently to replace it with a new one. 
  • Make Recommendations: Recommend useful assets to members of the community and have the recommendation displayed in the activity stream. Recommendations can also be changed or removed from an asset. 
  • Instructor Led Training: Schedule instructor led training (ILT) at a time and place of convenience. ILT can be selected from the library or assigned by the training administrator. Can be held at a physical location or as a virtual session. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#68

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Great User Sentiment 58 reviews
Good User Sentiment 277 reviews
83%
of users recommend this product

Skillport has a 'great' User Satisfaction Rating of 83% when considering 58 user reviews from 1 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.17 (58)
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4.5 (77)
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3.5 (177)

Synopsis of User Ratings and Reviews

Extensive Content Library: Skillport boasts a vast collection of training materials covering diverse topics such as business skills, leadership development, and technology. This allows organizations to cater to a wide range of learning needs and preferences within their workforce.
User-Friendly Interface: The platform's intuitive design and navigation make it easy for users to find and access relevant learning resources. This ease of use contributes to a positive learning experience and encourages user engagement.
Personalized Learning Paths: Skillport enables the creation of customized learning paths tailored to individual or group needs. This personalization feature ensures that learners can focus on developing the specific skills and knowledge relevant to their roles or career aspirations.
Mobile Accessibility: With mobile compatibility, Skillport allows learners to access training materials on their smartphones or tablets, providing flexibility and convenience for on-the-go learning.
Reporting and Analytics: Skillport offers robust reporting and analytics tools that enable organizations to track learner progress, measure training effectiveness, and identify areas for improvement. These insights help organizations make data-driven decisions to optimize their training programs.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Search Function: The search function is often inaccurate and doesn't always return relevant results, making it difficult to find specific content.
User Interface: The user interface can feel outdated and clunky, leading to a frustrating user experience, especially for those accustomed to modern design standards.
Content Library: While Skillport boasts a large content library, the quality and relevance of the content can vary significantly, with some users finding it outdated or not aligned with their specific industry needs.
Mobile Experience: The mobile app experience is often reported as subpar, with limited functionality and a less intuitive interface compared to the desktop version.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Skillport receives consistent praise for its user-friendly interface and intuitive design, making it a popular choice for businesses seeking a straightforward learning management system (LMS). Its flexibility and scalability allow it to adapt to the needs of organizations of all sizes, accommodating growth and evolving training requirements. Skillport's robust features, including course creation, delivery, and tracking, streamline the training process and provide valuable insights into learner progress and performance. Additionally, its integration capabilities with other business systems, such as HR and payroll, enhance efficiency and data management. However, some users have expressed concerns about the level of customer support provided, citing occasional delays or difficulties in obtaining assistance. Despite this drawback, Skillport's affordability and comprehensive functionality make it a compelling option for businesses seeking a cost-effective LMS solution that simplifies training management and empowers learners. Skillport is particularly well-suited for businesses that prioritize ease of use, scalability, and value for money. Its intuitive interface and comprehensive features make it an ideal choice for organizations with limited technical expertise or those seeking a streamlined training solution. Additionally, Skillport's ability to integrate with existing business systems enhances its appeal for businesses looking to centralize data and improve operational efficiency. While the customer support experience may vary, Skillport's overall strengths and affordability make it a worthwhile consideration for businesses of all sizes seeking an effective LMS solution.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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